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The Necessary Art of Persuasion

If there ever was a time for businesspeople to learn the fine art of persuasion, it is now. Gone are the command-and-control days of executives managing by decree. Today businesses are run largely by cross-functional teams of peers and populated by baby boomers and their Generation X offspring, who …

Management

The Former CEO of Ogilvy & Mather on Personal Branding

Shelly Lazarus has been building brands at Ogilvy & Mather for more than 40 years. When she joined the agency in 1971, she was one of few women in the advertising field. Twenty-six years later, having steered successful branding efforts for clients such as IBM, Ford, American Express and Unilever, …

You Can’t Be a Great Manager If You’re Not a Good Coach

If you have room in your head for only one nugget of leadership wisdom, make it this one: the most powerfully motivating condition people experience at work is making progress at something that is personally meaningful. If your job involves leading others, the implications are clear: the most …

Lead Without Trying So Hard

In early 2011, I gave a TEDx speech. Because I wanted my ideas around dreaming and disrupting to come alive in a way that’s not possible in writing – and because of my nagging performance anxiety – I started working with a speech coach. Since then, I’ve given a series of talks across the country. …

How Big Data Brings Marketing and Finance Together

When Raja Rajamannar became CMO of MasterCard Worldwide in 2013, he moved quickly to transform how the credit card giant measures marketing. His artillery: Advanced Big Data analytics. MasterCard had always been a data-driven organization. But the real power and full potential of data was not being …

Resentment, Jealousy, Feuds: A Look at Intel’s Founding Team

Over the course of a month I have published one book and completed another. The published book is a history of Intel Corporation, largely told through its three famous founders. The finished book, co-authored with an old friend (and current publisher of <i>Forbes</i>), deals with the emerging science of …

Why You Lead Determines How Well You Lead

One of the most telling questions you can ask someone in any kind of leadership role is what motivates them to be a better leader. Some will say it’s to enhance their personal effectiveness, or that leading is an expected part of their professional development. Others may say that they lead because …

Brilliant Management Advice From LinkedIn's Billionaire Founder

Companies welcome new hires into their "family," with the caveat that they can be fired at any time for any reason.<p>Employees profess loyalty but leave the minute a competitor offers a better job offer.<p>This dishonest relationship, argues LinkedIn cofounder Reid Hoffman, is causing companies to lose …

The Workplace

What Makes People Follow Reluctant Leaders

In today’s knowledge-based and highly-automated enterprises, companies look for the cleverest and most capable people they can find. But having hired such talent, organizations face a challenge. Places full of highly mobile and in-demand workers operate more democratically. Leaders don’t …

Twelve Rules for New Grads

What advice would you give new college graduates about launching themselves into the workforce? Beginning May 12, 2013, I facilitated a discussion around this question on LinkedIn. The hundreds of responses offered a wealth of advice and insight about what it takes to make a successful transition …

How to Deal with a Slacker Coworker

No one likes picking up someone else’s slack. But when a colleague leaves early, misses deadlines, and doesn’t give 100% to a project, it can be difficult to determine the best course of action. Should you confront them about their behavior? Speak to your boss? Or mind your own business?<p><b>What the</b> …

The Far Sight House in Singapore by Wallflower Architecture + Design

The architecture of an unusual house in Singapore.<p>The team of Wallflower Architecture + Design was responsible for this unusual and remarkable house …

The Best Leaders Are Humble Leaders

In a global marketplace where problems are increasingly complex, no <i>one</i> person will ever have all the answers. That’s why Google’s SVP of People Operations, Lazlo Bock, says humility is one of the traits he’s looking for in new hires. “Your end goal,” explained Bock, “is what can we do together to …

A Simple Nuance that Produces Great Strategy Discussions

All too often strategy meetings devolve into pitched battles over who is right and who is wrong about the company’s future direction. How can you reshape the discussion to produce collaboration rather than discord?<p>The key is to switch the fundamental question you consider from <i>what is true</i> to what</i> …

If You Have a Bad Boss, These Are Your Options

A good boss provides encouragement, development, mentoring, and support, while also being fair, constructively critical, and helpful in integrating employees into high-performing teams. This is a boss you remember for years, one who has a lasting impact on your career.<p>But what happens when you end …

The Best Lecture I’ve Ever Heard

Mr. Frost, my superb economics teacher in England, once shared the story of two people talking about a lecture given by the late Milton Friedman, the father of Monetarism. The first said, “Twenty years ago, I went to the worst lecture I’ve ever heard! Friedman gave it and I still remember how he …

As You Start Your Career, Focus on People Skills

All across the country, this year’s soon-to-be graduates are revving up to start their careers. You may be one of them. You’re already thinking about what you’ll do when get into your new position. You’re smart and energetic, and you’re eager to commit both of those attributes to moving ahead. But …

Data Goes Best With a Good Story (and Vice Versa)

Storytelling with data is having its moment in the journalism world. After leaving <i>The New York Times</i> last year, Nate Silver has launched his new data journalism venture with ESPN , former <i>Washington Post</i> blogger and columnist Ezra Klein is expanding his chart-filled approach beyond public policy at …

6 Tips for Reluctant Negotiators

I had been hired to do 1-on-1 speed-coaching sessions at the Summit Series at Powder Mountain, and I was confident I could help one person, in particular, to take his career to the next level. Once back in the office, I pinged him: “I would love to coach you. Any interest in exploring?” He …

How to Write a Cover Letter

No one likes job hunting. Scouring through online jobs boards, spiffing up your résumé, prepping for grueling interviews — none of it’s fun. But perhaps the most challenging part of the process is writing an effective cover letter. There’s so much conflicting advice out there, it’s hard to know …

Piketty’s “Capital,” in a Lot Less than 696 Pages

It was only published in English a few weeks ago, but French economist Thomas Piketty’s <i>Capital in the Twenty-First Century</i> has already become inescapable. The reasons start with the confluence of subject matter and author. There’s a lot of interest in economic inequality these days, and research …

Managing the “Invisibles”

In October 2004 a skunkworks project called Lab126, staffed by brilliant and accomplished engineers, began a three-year venture developing a device that would revolutionize an industry. Just a year into the endeavor, the huge tech company behind it brought in an outside firm to create a key …

To Enhance Your Learning, Take a Few Minutes to Think About What You’ve Learned

Research participants who did an arithmetic brain-teaser and then reflected on their strategies for solving it went on to do <b>18% better</b> in a second round than their peers who hadn’t set aside time to reflect, according to Giada Di Stefano of HEC Paris, Francesca Gino and Gary Pisano of Harvard …

Can a Book Change the World?

When I heard about the book <i>Give Your Speech, Change the World</i> many years ago the author, Dr. Nick Morgan, had me at "change the world."<p>I read it, made lots of notes, and refer to them often. But the most important thing I learned wasn't what to put on a slide -- or whether to use them at all. It …

Body Language

How to Ace an Internal Interview

You’ve put your hat in the ring for a new position at your company and you just got word that you’ve been selected for an interview. What could be easier than chatting with managers you already know? Piece of cake, right? Wrong. Internal interviews require the same rigor as interviews with an …

Act Like a Leader Before You Are One

If you want to become a leader, don’t wait for the fancy title or the corner office. You can begin to act, think, and communicate like a leader long before that promotion. Even if you’re still several levels down and someone else is calling all the shots, there are numerous ways to demonstrate your …

Navigating the Cultural Minefield

When Aaron arrived in Moscow to take charge of the manufacturing plant his Israeli-owned company had just purchased, he expected to settle in quickly. Although he’d grown up in Tel Aviv, his parents were Russian-born, so he knew the culture and spoke the language well. He’d been highly successful …

The Secret Ingredient in GE’s Talent-Review System

GE is often highlighted as an organization that develops some of the most effective leaders. Most companies have a version of the talent-review system we use at GE. But judging from what I hear from managers of companies that visit us to benchmark our system, the difference between our approach and …

To Tell Your Story, Take a Page from Kurt Vonnegut

In the 1989 movie <i>Dead Poet’s Society,</i> Robin Williams, playing the iconoclastic English teacher John Keating, dismisses the notion that you can judge the perfection of a poem mathematically by plotting how artfully it employs meter, rhyme, and metaphor against how important the subject is. Rather …