The Full Monty

By Scott Monty | Virtually everything. Curated links for those interested in digital, customer experience, leadership, communications and more.

Number of lost, stolen or compromised records increased by 164%

According to Gemalto’s Breach Level Index, 918 data breaches led to 1.9 billion data records being compromised worldwide in the first half of 2017. …

Identity Theft

Lost Context: How Did We End Up Here?

Facebook and Google’s advertising platforms are out of control. That used to be a good thing. Now…not so much.<p>Facebook and Google’s advertising …

Advertising

Amazon reportedly working on Alexa-enabled 'smart glasses'

Amazon wants to make Alexa a more formidable competitor to Google Assistant and Siri by letting you put it on your face and take it anywhere, according to a <i>Financial Times</i> report (paywall). The company is said to be developing a pair of normal-looking eyeglasses that tether to your smartphone and …

Amazon

CIOs Reconsider Cyber Priorities After Equifax Breach

Cybersecurity is rising on the agenda 'with a bullet,' says Ted Ross, CIO of the city of Los Angeles<p>​ IT leaders say the massive cyber breach at Equifax Inc. reflects the challenges of keeping software up to date, an essential role that is easily confounded by the technical, financial and …

Cybersecurity

The New Class of Digital Leaders

Strategy&'s 2016 study of chief digital officers (CDOs), which analyzed the presence of such leaders among the world's 2,500 largest public …

Innovation

Can Holograms Shape the Future of Car Design?

Jim Holland, Ford Vice President, Vehicle Components and Systems Engineering<p>Great design makes it easy to fall in love. When perfected in the …

Augmented Reality

Restoration Hardware bid on 3,200 keywords, found 98% of its PPC sales came from just 22 brand terms

<b>For years, many marketers have spent a lot of time and money trying to find the perfect keywords for their paid search campaigns.</b><p>In some cases, …

Online Life

The best way to back up all your photos (Status Update, Ep. 4)

Over the past couple of episodes, we've talked about how photos affect our lives, and issues around publishing them to the web. But the biggest problem I keep hearing about is where to safely store all these memories we create. Do we keep them on our computers? Do we back them up to the cloud? …

iOS

Airbnb now lets you book restaurant reservations in the US

Airbnb today announced that it will now help guests book restaurant reservations during their travels. The feature is yet another one of the company’s expansion from a home rental service to a full-scale travel agency, particularly with Airbnb’s launch of its Trips initiative last year.<p>The …

Hospitality

Blame the Minder, Not the Machine

In recent years, Facebook’s news feed has been widely, and often justly, criticized for misinforming the public and distorting incentives in the …

Facebook

Twitter Will Meet With Senate Intelligence Committee on Russia

Twitter has confirmed it will meet with the Senate Intelligence Committee investigating Russian interference in the 2016 election. The company tells …

Social Media

Read Mark Zuckerberg's full speech on how Facebook is fighting back against Russia's election interference

Zuckerberg went live on his Facebook Page on Thursday to share the company’s plans.<p>It’s clear that part of Russia’s efforts to interfere in last year’s U.S. presidential election involved spreading misinformation and propaganda on Facebook.<p>Now CEO Mark Zuckerberg is promising to improve Facebook’s …

Mark Zuckerberg

Facebook Now Lets Marketers Serve Ads to People Who Visit Their Real-Life Stores

Facebook will now let advertisers put digital ads in front of people who previously visited their real-life stores or those of their …

Advertising

Facebook will share copies of political ads purchased by Russian sources with the U.S. Congress

Initially, the company resisted turning over the content, citing privacy concerns.<p>Facebook will turn over copies of political ads purchased by Russian sources to congressional lawmakers, who are investigating the country’s potential interference in the 2016 U.S. presidential election.<p>Initially, …

Facebook

The CCleaner Malware Fiasco Targeted at Least 20 Specific Tech Firms

Hundreds of thousands of computers getting penetrated by a corrupted version of an ultra-common piece of security software was never going to end …

Security

Satya Nadella: The C In CEO Stands For Culture

In this exclusive excerpt from Satya Nadella’s book “Hit Refresh,” he reveals Microsoft’s mind-set for shifting from a know-it-all to a learn-it-all culture.<p><i>In this excerpt from</i> Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone<i>, Satya Nadella frankly</i> …

Leadership

Equifax has been directing victims to a fake phishing site for weeks

In failing to correctly patch a known vulnerability and exposing the personal data of potentially 143 million Americans to hackers, Equifax made a …

Identity Theft

SEC Discloses Edgar Corporate Filing System Was Hacked in 2016

Breach may have allowed trading that profited from nonpublic information, regulator says<p>WASHINGTON—The top U.S. markets regulator disclosed Wednesday that hackers penetrated its electronic system for storing public-company filings last year and may have traded on the information.<p>The Securities and …

Security

RIAA Midyear Report: Streaming Revenues Up 17%, Paid Subscriptions Soar to 30.4 Million

The music industry is still a long way from its late ’90s heyday, but the Recording Industry Association of America’s midyear report shows the growth …

Digital Media

Amazon is telling customers that people bought gifts for their non-existent baby

You know that story about how Target was able to predict that a teen girl was pregnant based on her shopping habits? Retailers have a lot of information about you based on things you watch and stuff you buy online, and they use this informative to send marketing emails, coupons, or product …

Shopping

New White Paper: C-Suite Executives Are Stepping Up Their Social Media Game

Proprietary new research conducted by Grisdale Advisors indicates that C-Suite Executives are finally realizing the potential of social media. Of …

C-suite Leadership

Lloyd’s of London wants to insure self-driving airplanes and ships. Regulators (and the public) won’t let them

This is why we can’t have autonomous things.<p>Inga Beale, CEO of Lloyds, says the insurance giant has been ready to insure autonomous vehicles such as self-flying planes for two decades. Regulators have proven unwilling to green-light the technology, while the public remains wary of completely …

The City

9 cool AR apps you should download to try out iOS 11’s ARKit

Since it was first announced at WWDC, Apple’s ARKit has been open to developers to get a feel for the new platform. Now that iOS 11 is finally here, ARKit is available for anyone with an iPhone 6S or later, the iPad Pro, and the latest 9.7-inch iPad. In the time between the announcement and its …

Augmented Reality

Unauthorized Stranger Things Bar Gets Greatest Cease and Desist Letter EVER from Netflix

Since its debut back in 2016, Stranger Things has taken the world by storm, with fans all over the planet doing various and crazy things to pay …

Netflix

Best Buy’s Secrets for Thriving in the Amazon Age

While running errands the other day, I ducked into a local Best Buy to pick up a pair of new headphones. What I saw inside was shocking.<p>Happy-looking people were huddled around tables filled with the latest gadgets from Microsoft and Apple. The video game aisle was bustling. Blue-shirted employees …

eCommerce

The Psychology Behind Social Media Interactions

Arriving home after a long day at the office spent almost entirely in front of the computer, you take off your shoes, make yourself a drink and, …

Wal-Mart to allow shoppers on food stamps to order groceries online at some locations

Wal-Mart said Tuesday it is removing a hurdle that had long prevented food stamp recipients from using its online grocery shopping platform.<p>The U.S. …

Trends

Don’t let misplaced fear stifle innovation

The famous author, James Joyce, once said: <i>A man's mistakes are his portals of discovery</i>. That’s true in life and when it comes to security. After 20 …

Cybersecurity