The Full Monty

By Scott Monty | Virtually everything. Curated links for those interested in digital, customer experience, leadership, communications and more.

How Snapchat Kept Fake News Out

Being a control freak pays off. “It’s impossible for somebody to go rogue in Discover.”<p>Facebook emerged during the U.S. election as a central political and news source, but also a hub for hoaxes, propaganda, and outright fake news, an issue that brought wide criticism and concern from figures …

Snapchat

Apple tells feds ‘new entrants’ to auto industry should get same testing rights as incumbents

Apple last week submitted a letter to the U.S. National Highway Traffic Safety Administration (NHTSA) that suggests it’s interested in testing self-driving cars.<p>The company appears eager to work with other companies in a data-sharing effort but is also keen to preserve privacy, which is in line …

Autos

Tool to flag fake news on Facebook leads to fake news story about who made it

BS Detector, was created by Daniel Sieradski (not Facebook), and was a reaction to the network’s failure to flag false information – until Facebook blocked it<p>It’s a fable for our times. Someone creates a tool that flags fake news on Facebook with big red warning signs. Someone else installs said …

Facebook

Here's why Facebook should buy Twitter

The suitors fell one by one. Disney. Alphabet. Salesforce.<p>Now, it seems no one wants to buy Twitter.<p>There is an obvious solution, though, and it would create a perfect new product. Facebook should buy Twitter, and roll it up with its Live video offering.<p>Facebook’s transformation from a free …

Twitter

Snapchat Discover, Meet Facebook Collections? | SocialTimes

Next up on the list of Snapchat features cloned by Facebook is Collections, the social network’s take on Snapchat Discover.<p><b>Alex Heath</b> of Business …

Facebook

Facebook Forms Partnership to Create Affordable Housing in Silicon Valley | SocialTimes

Facebook is doing its part to help create affordable housing in communities near its headquarters in Menlo Park, Calif.<p>Vice president for public …

Facebook

Pandora shares up 11% on acquisition report

Internet radio pioneer Pandora, saw its shares jump over 11% on Friday to $12.77, amid renewed acquisition speculation. A report from CNBC indicated that Pandora and SiriusXM are expected to discuss a possible purchase.<p>The story cautions that there is “no assurance” that Pandora will reach a deal …

Pandora

Presidential commission recommends U.S. to pursue international cyber security policies

<i>(Reuters)</i> – The U.S. government and the private sector must cooperate to improve the security of digital networks, a U.S. presidential commission on cyber security recommended in a wide-ranging report issued on Friday.<p>The commission created by President Barack Obama earlier this year also …

Security

Sherlock Holmes was the original technology disrupter

Sir Arthur Conan Doyle was a futurist, living at a time and place when the technology of the industrial revolution was radically transforming people’s lives. Many of the concepts he wrote about in Sherlock Holmes’s fictitious adventures formed the basis for pioneering forensics techniques that are …

Sherlock Holmes

Android malware Gooligan affects over 1 million Google accounts

Remember Ghost Push? The malware that started threatening all Android devices about two years ago has come back to haunt the global Android …

Google

Danish prosecutor indicts Uber over driver violations

(<i>Reuters</i>) – Ride-hailing group Uber Technologies’ [UBER.UL] European business has been indicted in Denmark on charges of assisting two drivers in violating taxi laws, the Copenhagen police’s head of public prosecutions said on Friday.<p>The indictment of Uber BV is a test case seeking judicial …

Kingdom of Denmark

Twitter Finally Hires a VP of Product

Ex-Googler Keith Coleman is taking on the job as his startup joins Twitter’s ranks.<p>Twitter has a new vice president of product: Keith Coleman, whose startup, Yes, Inc., Twitter just acquired.<p>On Thursday, the Palo Alto, Calif.-based startup announced it was joining Twitter’s workforce. Yes will shut …

Twitter

Can Uber Ever Deliver? Part One – Understanding Uber’s Bleak Operating Economics

<i>This is Naked Capitalism’s special fundraiser, to fight a McCarthtyite attack against this site and 200 others by funding legal expenses and other</i> …

Economics

How Brands Are Using Chatbots to Improve the Customer Experience

<i>Whether or not chatbots really are the next frontier in digital marketing depends on who you talk to — but there’s little doubt that bots are</i> …

Customer Service

How Watching Other People Unwrap Gadgets Became Big Business

Just in time for the holidays, here's a look at the YouTube sensation that can make or break a new product offering.<p>One day late in September, Lamarr Wilson sat down in his Los Angeles home office and recorded himself taking a new iPhone 7 out of the box.<p>"I gotta tell you. I like this matte black. …

Gear & Gadgets

Airbnb to Enforce Limits on Rentals in London, Amsterdam

The deals may provide a template for Airbnb’s efforts to settle disputes with cities around the world<p>Airbnb Inc. is showing a willingness to place curbs on its home-sharing business, a nod to regulators globally who have besieged one of the world’s most valuable startups with potentially crippling …

Amsterdam

While We Weren’t Looking, Snapchat Revolutionized Social Networks

Snap Inc., the parent company of the popular photo-messaging and storytelling app Snapchat, is having a productive autumn.<p>A couple of weeks ago, Snap filed confidential documents for a coming stock offering that could value the firm at $30 billion, which would make it one of the largest initial …

Snapchat

Spotify Crunches User Data in Fun Ways for This New Global Outdoor Ad Campaign

Music service gives thanks for a 'weird' 2016<p>Spotify puts its vast trove of listener data to playful use in a new global out-of-home ad campaign—its …

Advertising

Why Ford and the German Automakers Just Teamed Up to Challenge Tesla Motors in Europe

A group of big-name automakers announced on Tuesday that they will build a network of ultra-fast electric-vehicle chargers to rival <b>Tesla Motors</b>' (NASDAQ: TSLA) Supercharger network in Europe, an important step in smoothing the way for the widespread adoption of electric cars.<p>Who's involved in this …

Autos

Scooter Sharing Offers Romans a Ride, and Maybe a Date - Bloomberg

Want to tool around Rome on the back of a Vespa as Audrey Hepburn did in <i>Roman Holiday</i>? Oliver Page can help. The 23-year-old American has developed …

Italy

Netflix finally lets you download shows and movies to watch offline

For now, the selection is mostly limited to Netflix originals<p>You can finally take Netflix with you onto a plane or the subway. Today the company announced that it’s launching offline playback for “many of your favorite streaming series and movies.” Right now, that selection seems largely limited to …

Entertainment

Facebook Messenger launches Instant Games

Bored while you wait for friends to text back? Now you can challenge friends for high scores on Facebook Messenger’s new Instant Games, like Pac-Man, Space Invaders, and Words With Friends Frenzy. Available right from your message threads, they load in seconds since they’re built on the HTML5 …

Facebook

Just like Uber, Lyft launches upfront fares

Lyft is launching upfront fares so that passengers won’t get any surprises once the ride ends. Although Lyft had previously offered fare estimates, you’ll now be able to know exactly how much you’ll have to pay. The feature was previously available for Lyft Line riders.<p>To get the upfront fare, all …

Uber

Instagram will notify users if you take a screenshot from their stories

People are deeply worried that Instagram is tattling on them whenever they take a screenshot. See this inflammatory tweet as an example:<p>This story is slightly true but also incredibly misleading. As our own Casey Newton noted in his update on Instagram stories, the photography platform will indeed …

Snapchat

AT&T’s DirecTV Now launches November 30th with over 100 channels of streaming TV

Available on all the major platforms except Roku<p>After months of rumors, AT&T officially unveiled its DirecTV Now internet TV streaming service this afternoon at an event in New York City. The product, which starts at $35 per month, is meant to compete with traditional cable providers and a wave of …

TV

Among Marketers, IoT Is Seen as Critical Emerging Technology

A survey of advertising and marketing executives indicates that, of a variety of emerging technologies, the internet of things (IoT) is seen as the …

Marketing

Europe’s top court could help Uber where Commission has failed

Uber will argue it is merely an app not a transport company in a landmark case before the EU’s top court set to kick off on Tuesday, which could blow …

Europe

Silicon Valley Has an Empathy Vacuum

Silicon Valley seems to have lost a bit of its verve since the Presidential election. The streets of San Francisco—spiritually part of the Valley—feel less crowded. Coffee-shop conversations are hushed. Everything feels a little muted, an eerie quiet broken by chants of protesters. It even seems as …

Silicon Valley

AT&T’s DirecTV Now streaming TV service officially unveiled: launching November 30 from $35/month

AT&T has officially unveiled details about its upcoming streaming TV service called DirecTV Now. The company first announced the subscription video service back in March, promising “on-demand and live programming from many networks, plus premium add-on options” over the Internet similar to Sling TV …

Apple News