The Full Monty

By Scott Monty | Virtually everything. Curated links for those interested in digital, customer experience, leadership, communications and more.

Facebook Reports Second Quarter 2017 Results

MENLO PARK, Calif., July 26, 2017 /PRNewswire/ -- Facebook, Inc.(NASDAQ: FB) today reported financial results for the quarter ended June 30, 2017.<p>"We …

Finance

WhatsApp hits 1B daily users while its Snapchat clone rockets to 250M

Facebook is winning the race to bring Snapchat’s Stories format to the rest of the world before its originator. WhatsApp Status, its version of Snapchat Stories, now has 250 million daily active users. That’s despite it being relegated to a secondary dedicated tab in the app, opposed to being front …

WhatsApp

Introducing a Late-Night Ride-Thru

Facebook CEO Mark Zuckerberg: Elon Musk’s doomsday AI predictions are ‘pretty irresponsible’

Facebook CEO Mark Zuckerberg spent his Sunday afternoon smoking meats and doing a Facebook Live from his backyard in Palo Alto, Calif. While waiting …

Artificial Intelligence

PR Measurement Must Improve, But Marketing Doesn’t Have All the Answers

How often has the public relations industry been told that it needs to follow the lead of the marketing department and get PR measurement right? It’s …

Public Relations

Do These 5 Emotionally Intelligent Things Within 5 Minutes Of Meeting Someone

Being instantly likable isn’t rocket science, but this checklist takes practice to master in the short space of a first impression.<p>What’s the point of networking if not to get other people to like you? Sure, you need new contacts to see you as interesting, competent, professional, and potentially …

Networking

Culture for a digital age

Risk aversion, weak customer focus, and siloed mind-sets have long bedeviled organizations. In a digital world, solving these cultural problems is no …

Risk Management

McKinsey's State Of Machine Learning And AI, 2017

• Tech giants including Baidu and Google spent between $20B to $30B on AI in 2016, with 90% of this spent on R&D and deployment, and 10% on AI acquisitions.<br>• Artificial Intelligence (AI) investment has turned into a race for patents and intellectual property (IP) among the world’s leading tech …

Machine Learning

Grab gets $2B from Didi and SoftBank to fuel bid to defeat Uber in Southeast Asia

Grab, the ride-hailing company competing with Uber in Southeast Asia, has pulled in $2 billion of new financing from existing investors Didi Chuxing, the company that defeated Uber in China, and SoftBank.<p>Didi said the round could expand by $500 million more with input from other existing backers …

Uber

Lyft will launch self-driving car rides by the end of this year

Silicon Valley's steady march toward self-driving cars took another step forward Friday as the ride-hailing company Lyft said its customers will be able to summon a driverless vehicle on some roads by the end of the year.<p>The autonomy program, which is expected to launch in Boston before eventually …

Transportation

GM now lets developers test their in-car apps running in actual cars

GM has been doing a lot to try to make it easier for developers to create software for use in their vehicle infotainment systems. Back in January, it opened up access to a wide range of data points from the vehicle, and made it possible to develop using a simulator on the desktop, instead of having …

Software

Blue Apron Falls After Amazon Files for Meal-Kit Trademark - Bloomberg

Blue Apron Holdings Inc. dropped as much as 12 percent after Amazon.com Inc. filed a trademark application for prepared food kits, the latest sign …

Blue Apron

Why the grim reaper of retail hasn't come to claim Best Buy

Five years ago Best Buy Co. looked like a retail dinosaur, another victim of e-commerce juggernaut Amazon.com and other online sellers.<p>The big-box electronics chain was suffering dwindling sales and profits due in good part to “showrooming,” when shoppers would come in to a Best Buy store to check …

eCommerce

Facebook's Campbell Brown: we are launching a news subscription product

Facebook Inc's (FB) Campbell Brown says the world's largest social media platform has heard the cries of news publishers, and it's taking action.<p>A …

Investing

Google introduces the feed, a news stream of your evolving interests

More than four years after the launch of Google Now, the company has fully dissolved its AI assistant into the DNA of many of its core product offerings. Nowhere is this impact more evident than in search, where Google has significantly shaken up its philosophy on what a term like “search” even …

Google

The Jeff Bezos Empire in One Giant Chart

With a fortune largely tied to his 78.9 million shares of Amazon, the net worth of Jeff Bezos continues to be on the rise.<p>Just days ago, Amazon …

Jeff Bezos

Take Naps at Work. Apologize to No One.

In the past two weeks I’ve taken three naps at work, a total of an hour or so of shut-eye while on the clock. And I have no shame or uncertainty about doing it. I couldn’t feel better about it, and my productivity reflects it, too.<p>Sleeping on the job is one of those workplace taboos — like leaving …

Active Listening

<i>“You cannot truly listen to anyone and do anything else at the same time.”</i><br>― M. Scott Peck<p>The Basics<p>The sense that we are not being listened to is one …

Psychology

Facebook successfully challenging Snapchat, advertising mogul Martin Sorrell says

Software developers are impressed with Facebook's lead over Snapchat's platform, which may signal more bad news for Snap, according to advertising …

Advertising

Uber CEO Search: Sandberg? No. Wojcicki? No. Mulally? No. Staggs? No. Arianna? No. (And Mayer? No way.)

Uber wants a global CEO — like easyJet CEO Carolyn McCall.<p>I know it’s fun to speculate on the various CEO candidates who might take over at Uber. And that’s what many in the media have been doing since its leader Travis Kalanick was jettisoned in a shareholder pique last month, often quite …

Uber

Podchaser, an “IMDb for podcasts,” is building a big tags-based database to help people discover shows

One of the most common gripes about Apple among podcasters, particularly those with smaller audiences, is that the company hasn’t done enough to solve the industry’s discovery problem. While podcast listening continues to climb, it does so unevenly: Apple’s top podcasts charts are perpetually …

Podcasting

Facebook’s Messenger officially debuts Discover tab to highlight chatbots, businesses

Messenger’s Discover tab will not include ads but will list businesses and bots a person recently messaged and feature others by popularity and …

Facebook

Tech giants rally today in support of net neutrality

Amazon, Reddit, Facebook, Google, and Twitter are fighting the FCC’s changes<p>Technology giants like Amazon, Spotify, Reddit, Facebook, Google, Twitter, and many others are rallying today in a so-called “day of action” in support of net neutrality, five days ahead of the first deadline for comments …

Internet

The race to the finish for self-driving cars

Companies around the globe are racing to be the first to officially step into the world of self-driving, fully-autonomous cars. The level of …

Transportation

SoundCloud sinks as leaks say layoffs buy little time

A tense scene unfolded yesterday as user-generated, music-streaming service SoundCloud held an all-hands meeting to explain to employees why it suddenly had to lay off 40 percent of its staff last week.<p>Exiting team members wanted to know why they weren’t warned, while those who survived the cuts …

Music

Hotel Money Is Funding Anti-Airbnb Sting Operations - Bloomberg

Just before Memorial Day, two couples—one from the U.K., one from the U.S.—showed up to the same two-bedroom apartment in New York’s East Village, …

Sharing Economy

LinkedIn starts letting people natively upload videos that play automatically

In addition to letting some users upload videos, LinkedIn will share viewership stats, including information about viewers’ companies and job titles.

LinkedIn

What Does the Future of Podcasting Look Like? [Audio]

I’ve been podcasting a long time and it’s been pretty fun to see how this “channel” has evolved, particularly of late.<p>The podcast or audio …

Podcasting

The Panoply Network Is Now Using Nielsen Data for Targeted Podcast Advertising – Adweek

Expect to start hearing more targeted ads popping up in some of your favorite podcasts.<p>Panoply Media, the podcast network, plans to let marketers buy …

Advertising