The Full Monty

By Scott Monty | Virtually everything. Curated links for those interested in digital, customer experience, leadership, communications and more.

Pandora CEO, Pressured to Sell, Gets Last Chance to Beat Spotify - Bloomberg

Pandora Media Inc. co-founder Tim Westergren took over for his second run as chief executive officer in March 2016 to revive the online radio company …

Music Industry

Facebook will launch group chatbots at F8

Facebook will reveal at its F8 conference a new class of group bots that work inside Messenger group chats. These group bots can keep users informed about real-time news such as a sports game’s progress, e-commerce deliveries and more, according to three sources familiar with the development of the …

Facebook

Lyft Shuttle mimics mass transit with fixed routes and fares

Buses are the new ride-share<p>Lyft Shuttle is the ride-hailing industry’s latest product to mimic the fixed routes and flat fares of a city bus service. The new feature, which is being tested out in San Francisco and Chicago, is an extension of Lyft’s carpool service, Lyft Line.<p>But rather than …

Uber

Audi is buying a game-changing luxury car-rental startup

Audi announced on Thursday that it's buying Silvercar, a Texas-based luxury car-rental service.<p>No deal terms were announced, but in 2015, "Audi participated in a $28 million Series C investment in Silvercar," the German automaker, part of the VW Group, said in a statement.<p>"The two companies have …

Audi

Twitter stops counting @ Replies towards its 140 characters on web and mobile

Nearly a year ago, Twitter announced it would begin distancing itself from the requirement that all tweets could only contain 140 characters by no longer counting some things – like media attachments or @ replies towards the character count. However, it didn’t begin testing the change with @ …

Google

<b>Digital Marketing and Customer Service Thought Leadership Study</b><p>Marketing professionals are bombarded with opportunities to read, watch and listen to …

InStore Audio Network Reaches 35.5 Million Shoppers Per Day

InStore Audio Network reaches 35.5 million shoppers on an average day, according to new audience research study. Edison Research, a leading market …

Six Questions to Define Your Crisis Communications Plan

Here we are, at the end of our three-part series on using analytics in crisis communications planning.<p>Part one was on how to use Big Data to identify …

Marketing
Spoilers

Automation is set to hit workers in developing countries hard

On Friday, Treasury Secretary Steve Mnuchin said he’s “not worried at all” about artificial intelligence replacing human workers because it's “50-100 …

Manufacturing

An Airbnb host was fined $1,000 for renting out an apartment in Trump Tower

For Airbnb hosts in New York City, fame is not a good thing.<p>Lena Yelagina, who garnered local acclaim for her 30th-floor apartment rental in Trump Tower, has been fined $1,000 by the city. The charge? Advertising an apartment for rent illegally on Airbnb.<p>The city recently issued Yelagina a civil …

Airbnb

Virtual vs. Physical: The Two Brand Newsroom Models Taking Over Content Marketing

It’s 9 a.m. on a July morning in Reebok’s newsroom, and “binge think,” the corporation’s brainstorming session, is heating up.<p>When I walk in, Dan …

Content Marketing

This little girl thought a broken water heater is a real life robot. It's just not fair how cute it is https://t.co/TLbuKKEEbY

Domino’s has already outperformed every tech stock, now robots will deliver its pizzas

Over the last decade, the stock price of Domino’s Pizza has crushed that of Apple, Google, Amazon, and Facebook mainly because it stopped making pizza that tasted like cardboard. Now it’s innovating on the labor front with plans to test robots as substitutes for your friendly pizza delivery guy. …

Robots

Six Ways to Use Social Listening in Crisis Planning

Yesterday we began our three-part series about how to use data and analytics in crisis communications planning.<p>The first focused on Big Data.<p>If you …

Marketing

A Simple Rule for How Brands Should Work with Influencers: Attention Retention

<b>TL;DR — Influencer marketing is a big and growing trend, but few organizations are reaping the biggest possible rewards of the approach. Let’s reset</b> …

Content Marketing

get that damn song out of your head!

Unhear it<p>get that damn song out of your head<p>Now playing: <b>Neon Genesis Evangelion theme</b><p>Wait... what?<p>We created this site for those of you that have a …

Entertainment

The Next Evolution of Influencer Marketing: Look Inward

<i>By Douglas Simon, CEO of influencer marketing firm D S Simon Media</i><p>Influencer Marketing is the story of 2017. But is there a smarter way to partner …

Influencer Marketing

7 women who are shaping digital marketing

To celebrate Women’s History Month, we’re highlighting some of the women who are creating new avenues for growth and innovation at the nexus of …

Content Marketing

Facebook Adds Stories to iOS/Android Apps to Try to Kill Snapchat

Facebook truly <b>DESPISES</b> Snapchat!<p>As documented in a blog post today, Facebook has now added "Stories" to their main mobile apps. Just like Snapchat, …

Snapchat

More Ways to Share with the Facebook Camera

Uber to shut down Denmark operation over new taxi laws

US firm says it ‘must take the consequences’ of rules requiring cabs to be fitted with seat occupancy sensors and fare meters<p>Uber will shut down its operation in Denmark next month following the introduction of new taxi laws, the company has said, marking the latest European setback for the US …

Uber

CCO Measurement Survey

Findings from a Nasdaq Corporate Solutions/KRC Research survey of chief communications officers (CCOs) highlight the convergence of PR and marketing, …

Business Planning

Facebook copied Snapchat a fourth time, and now all its apps look the same

Facebook doesn’t seem concerned with giving each of its core services a unique identity.<p>Facebook is copying Snapchat again: Today it launched Stories, the 24-hour photo and video montages that ultimately disappear, inside of its core Facebook app.<p>This is the fourth time Facebook has cloned the key …

Facebook

The GOP Just Killed Consumer Broadband Privacy Protections

As most had expected, the House of Representatives today voted 215 to 205 to kill privacy rules protecting US broadband subscribers. The rules, …

Net Neutrality

Waze's 'Order Ahead' is a quicker way to grab food on the go

Waze is a valuable travel buddy because of the many ways it can assist you on the road. The navigation app helps drivers avoid traffic, it integrates with Spotify, and it has a growing ride-sharing platform. In an effort to aid users in all commute-related endeavors, drivers can now place a Dunkin' …

Dunkin' Donuts

Uber’s diversity is on par with the tech industry and that’s not great

The company published its first ever diversity report since its founding in 2009.<p>Uber has published its much sought after diversity numbers for the first time since it was founded in 2009.<p>Unfortunately for the company, the pressure to publish the numbers mounted after former employee Susan Fowler …

Uber

The Speakers’ Code – Ten Tenets of Public Speaking

Speakers don’t have a union, and we’re a motley collection of thought leaders, experts, teachers, crusaders (in the non-twelfth-century, deracinated …

Public Speaking