The Full Monty

By Scott Monty | Virtually everything. Curated links for those interested in digital, customer experience, leadership, communications and more.

Mossberg: The Disappearing Computer

Tech was once always in your way. Soon, it will be almost invisible.<p><i>Welcome to Mossberg, a weekly commentary and</i> <i>reviews column on The Verge</i> <i>and</i> <i>Recode</i> <i>by veteran tech journalist Walt Mossberg, executive editor at The Verge and editor at large of</i> <i>Recode</i><i>.</i><p>This is my last weekly column for The Verge and</b> …

Google Home

The inevitable rise of the robocops

<b>(CNN) —</b> Picture: A bleak dystopian future in which humanity is ruled by robots, suppressed by its own creation. Not an original thought, admittedly. Pop culture is filled with examples of robot overlords and android uprisings; of artificial intelligence gone bad.<p>But so far, few -- if any -- of …

Robots

The AI Future is Bright for Marketers - Christopher S. Penn Marketing Blog

One of the most pressing concerns facing marketers is whether we’ll even have jobs in a few years as machine learning and artificial intelligence …

Artificial Intelligence

What’s next for bots on Facebook Messenger? Maybe helping companies sell.

The social network’s David Marcus says the latest tools will drive more business.<p>As Facebook’s VP of messaging products, David Marcus says his team’s main purpose is to make Facebook Messenger do things “that you can’t do anywhere else.” Sometimes, though, new ideas don’t click into place right …

Chatbots

Google launches AI investment platform

Google has launched a new venture capital program focused on artificial intelligence, Axios has learned from multiple sources.<p><b>Why it matters:</b> Google …

Venture Capital

Apple Is Working on a Dedicated Chip to Power AI on Devices - Bloomberg

Apple Inc. got an early start in artificial intelligence software with the 2011 introduction of Siri, a tool that lets users operate their …

Artificial Intelligence

The future of the modern car is actually digital

The technological and business model for autos is slowly but surely moving toward a software-and-services-focused approach.<p><i>A version of this essay was originally published at</i> <i>Tech.pinions</i><i>, a website dedicated to informed opinions, insight and perspective on the tech industry.</i><p>The continuing evolution …

Innovation

BMW and IBM Watson team up to build “cars of the future” | Access AI

news<p>Posted: 16 December 2016 | By Darcie Thompson-Fields<p>IBM Watson is working with BMW to develop what it’s calling “cars of the future” capable of …

IBM Watson

Meet Ford’s new smart mobility chief: Marcy Klevorn

As James Hackett steps up as Ford's new CEO, Marcy Klevorn will fill his former duties as head of the automaker's smart mobility unit. Klevorn has been at Ford since 1983 and rose to become the company's first female chief information officer in 2015. Her career at Ford has been based almost …

Transportation

Google vs. Uber: How One Engineer Sparked a War

Anthony Levandowski, the former Google engineer at the center of a battle between the tech giant and Uber Technologies Inc., was never a typical employee. And for years, Google was fine with that.<p>Weeks after Google hired him in 2007 to work on a global photo database called Street View, Mr. …

Anthony Levandowski

Winning with Digital Confidence

Illustration by Lars Leetaru<p>Today, if there’s a problem with the heat or hot water in your hotel room, you call the front desk and wait for …

Innovation

9 Best Practices For Making Experience Your Business

Consumers want more than just products and services. They want experiences. For many organizations, regardless of industry, reorganizing around this …

Your Business

Why The End Could Be Nigh(ish) For Display

It's a little like that moment in the Harry Potter books and films when Hermione breaks with custom and just switches "you know who" with the name …

Advertising Industry

Hungry for innovation? Launch your own incubator

The digital imperative is driving companies to seek new sources of value for their customers, but this mission is difficult within the often …

Innovation

Social Media Endorsements: Where Will Marketers Draw the Line?

What if advertisers found a stealthy new way to get their pitch across — a form of messaging perceived more as a friendly recommendation than hard …

Wharton School

IBM's answer man - Technology and Innovation

<b>The retail industry is awash with tech industry buzzwords</b> that no one wants to admit they don't understand. That's okay, IBM's Darin Archer is here …

Artificial Intelligence

Walmart China launches online flagship

Walmart launches its official Chinese flagship store today on online retail platform JD.com.<p>This means Chinese customers can shop online for their …

eCommerce

New York City gets the first brick and mortar Amazon Bookstore

Amazon has opened up its first brick and mortar bookstore in the heart of Manhattan. The store is located at a luxury shopping complex in New York’s …

Amazon

AmazonFresh Pickup expands to Prime members in Seattle, with automatic license-plate recognition – GeekWire

Amazon is expanding its latest brick-and-mortar retail experiment beyond an internal employee beta today, letting Amazon Prime members order …

Amazon

Apple News is getting an editor in chief

Apple News is getting its first ever editor in chief.<p>Lauren Kern will leave her role as executive editor of New York Magazine on June 2nd for the Cupertino-based company, New York Magazine Editor-in-Chief Adam Moss announced on Wednesday in a staff memo obtained by CNN.<p>"I am not happy to report …

Journalism

Want to stop a spreading fake news story? Choose one of these four points of attack to fight back

The growing stream of reporting on and data about fake news, misinformation, partisan content, and news literacy is hard to keep up with. This weekly roundup offers the highlights of what you might have missed.<p><b>The four key elements of a successful fake news story.</b><p>1. Emotional appeal<br>2. Veneer of …

Journalism

The Media's Best-Kept Secret Was A Free Wall Street Journal Login, And Now It's Gone

Username: media. Password: media. Everyone knew about it, but nobody talked about it.<p>Posted on May 26, 2017, 18:06 GMT<p>Kiichiro Sato / AP<p>It was good while it lasted.<p>For years, one of the best/worst kept secrets in media circles was a login that unlocked the Wall Street Journal's formidable paywall. …

Journalism

The GIF Turns 30: How an Ancient Format Changed the Internet

The web’s favorite file format just turned 30. Yep, it turns out the GIF is a millennial, too.<p>At the same time, 30 makes the GIF ancient in web …

GIF Animations

Inside the GIF factory: How Giphy plans to build a real business by animating the internet

Plenty of tech startups dream of building a new consumer brand that's used and recognized by hundreds of millions of people every day.<p>Few of them get as close as Giphy, the four-year-old GIF search engine that's raised $150 million in funding to date at a $600 million valuation.<p>Giphy's mission is …

GIF Animations

Twitter has hired a former Bloomberg executive to run its live video business

Todd Swidler is joining to run all of Twitter’s live video partnerships.<p>Twitter has hired a former media executive to run its growing live video business: Todd Swidler, former senior vice president of video and partnerships at Bloomberg. Swidler was most recently running the gaming company ESC …

Social Media

Twitter has a new way to encourage cosy DM exchanges between users and brands

Why it matters to you<p>Twitter wants you to engage more with brands and this latest addition to its service aims to encourage you to do just that.<p>No …

Marketing

Trump's iPhone has one app

Top White House officials tell me the key to forcing a more disciplined President Trump (like the one onstage overseas) is limiting his screen time. …

Apple

Welcome to the Next Phase of the Facebook Backlash

Data mining is such a prosaic part of our online lives that it’s hard to sustain consumer interest in it, much less outrage. The modern condition …

Privacy

More Ways To Connect with Friends in Facebook Live

<i>By Erin Connolly, Product Manager, and Fred Beteille, Product Manager</i><p>We know Facebook Live is better with friends. We’ve been working on ways to make …

Facebook