Stefano Baratelli

32 Flips | 13 Magazines | 18 Likes | 12 Following | 13 Followers | @sbaratelli | Keep up with Stefano Baratelli on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Stefano Baratelli”

The Single Most Important Thing You Can Do to Build Emotional Intelligence

The most important thing when you're trying to learn a skill often is to just be quiet.<p><i>How can we improve our emotional intelligence? originally appeared on Quora: the place to gain and share knowledge, empowering people to learn from others and better understand the world.</i><p><b>Answer by Jennifer</b> …

How laughter makes you a better worker

Why this is the quintessential human social signal.<p>Could laughing be a way to build a stronger, more creative team culture in the workplace?<p>Since the global economic downturn in 2008, many of us may feel that laughing in the office might send a signal that we don’t have enough to do. Discussions …

Fixing the ROI Problem With Influencer Marketing

The company that may have plugged the biggest hole in influencer marketing.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Influencer marketing has been a buzzword in public relations, sales and marketing for some time now. Its durability is a testament to its potential power to drive …

Marketing

How (And Why) To Master The Habit Of Delaying Gratification

Impulse control is something you can practice, and these three daily techniques can help.<p>You already know what delaying gratification entails, which means you already know how difficult it is. Avoiding a temptation that’s standing right in front of you so you can hold out for something …

How to Deliver Criticism So Employees Pay Attention

In my college days I ranked among the top 10 women divers in the United States. I got that far not just because I worked hard — practicing every day in four-to-six-hour sessions — but also because I had an extremely tough coach who routinely offered both caring support and sharp criticism. Early in …

It’s Time for Leaders to Stop Dragging Everyone to So Many Meetings

<i>The Fortune 500 Insiders Network is an online community where top executives from the Fortune 500 share ideas and offer leadership advice with</i> …

6 Ways Leaders Win Big by Simply Showing Their Human Side (Employees Win Big Too)

By being totally true to yourself and others, the benefits are tremendous.<p>In Bill George's classic book <i>True North</i>, he says authenticity should be the foundation for one's leadership style.<p>But here is where it gets sketchy. While being who you are and saying what you think may be deemed as …

Leadership

Master These 10 Psychological Tricks You can Influence Others Easily

Have you ever wanted to mess with a person’s mind just to show how much of a ‘mind hacker’ you are?<p>Or you simply just want to find out something from …

Marriott CEO's Open Letter To President-Elect Trump

<i>Skift Editor’s Note: Marriott International CEO Arne Sorenson wrote the following open letter to President-Elect Donald J. Trump on LinkedIn.</i> <i>Sorenson</i> …

5 Great Reasons Why You Should Get an Executive Coach

Training is good, but it's coaching that helps you make the improvements needed.<p>Executive coaching was not something I ever saw myself either signing up for, as I was always of the impression that only poor performers or under performers needed coaching and I never saw myself in that category.<p>That …

Ten Nervous Habits That Will Damage Your Career

We don’t know our own habits. Other people have to tell us about them.<p>I worked with a woman who could not let anyone around her finish a sentence. We will call her Beth.<p>Beth had a nervous habit that drove her co-workers crazy. Whenever anyone spoke to Beth, she cut them off. She couldn’t help it. …

Self-help

The Game-Changing Way to Take Customer Service From Good to Great

Even if customers have unreasonable expectations, here's what to do.<p>I'm in Houston for a conference, staying in a very nice Westin Hotel. My expectations are high when I stay at a Westin--and so far nearly every experience has met or exceeded my expectations: from room décor and cleanliness to the …

Customer Service

3 Simple Habits That Will Make You Insanely Productive

Remove the unnecessary. Automate decisions. Maintain good health.<p><i>What are the best productivity hacks of startup CEOs? originally appeared on Quora--the knowledge-sharing network where compelling questions are answered by people with unique insights.</i><p><b>Answer by Mikael Cho, founder of Crew | Unsplash,</b> …

How To Increase Your Productivity Using Tech You Already Own

Technology surrounds us. It pervades nearly every tangible object used in our day-to-day lives. We have smartphones that can access the world’s annals of information. We have smart homes that automate heating and cooling, lighting and sound, and even our gardening and security. From self-driving …

20 Small Habits That Create Lasting Happiness

Be proud, happy, and excited when you walk out the door in the morning.<p><i>How do you simplify your life? originally appeared on Quora - the knowledge sharing network where compelling questions are answered by people with unique insights.</i><p><b>Answer by Lukas Schwekendiek, life coach, motivational speaker,</b> …

You Become What You Believe

Your mind is so powerful. It is your key to health, success and happiness. As Oprah once said, "You don't become what you want, you become what you believe."<p>I was recently chatting with my mother who is battling colon cancer for the second time in four years. We talked about how mindset goes …

Developing a customer-experience vision

To provide a distinctive experience for customers, an organization must unite around the goal of meeting their true needs. Done well, the effort can …

Study: Influencer Marketing Is 11 Times More Effective Than Banner Ads

We know influencers can have an impact on product marketing, but are we really getting a clear, measurable picture of how they actually sway sales in …

Expedia CFO: Airbnb Getting Into Hotel Bookings Is a Serious Threat

The online accommodations business will undoubtedly be transformed over the next few years and Expedia CFO Mark Okerstrom said his company should …

Kayak Co-Founder Hiring 100 Travel Agents in Bid to Redefine Online Booking

Kayak co-founder Paul English’s new travel startup, Lola, plans to hire 100 full-time travel agent employees by the end of 2016 in a bid to …

Tourism

Expedia Makes a $6.4 Million Bet on Tours and Activities in New TV Advertising

After years of teasing the highly fragmented tours and activities sector about its intent, Expedia has backed up its boasts with an estimated $6.4 …

Estar en el espacio o en la selva sin salir del hotel

Las paredes se convierten en paneles interactivos. Leer

Customer Experience is the new Customer Service

<i>Originally published in the print issue, “Bright Ideas” for</i> <i>Skift’s Global Forum</i><i>.</i><p><i>The event will take place on Oct. 14 and 15 in Brooklyn. See the</i></i> …

Architizer

Redesigned 2D Lamps Continue to Mesmerize with 3D Optical Illusions

Last year, we marveled over the BULBING, a stunning series of optical illusion lamps by Studio Cheha. Now, they're back with a revamp of their popular lantern, which continues to fool your eye into thinking that the flattened design is actually in three dimensions. The first iteration of the …

Hands on with Nest's latest thermostat

I've recently installed the new Nest Thermostat in my home, and will be using it to control my heating system. (My home was built in the 1940s and lacks centralized cooling, so the Nest can only control my forced-air, oil-burning furnace.) It's still quite warm here in the northeastern United …

If The Masters Of The Art World Designed Bikes, They’d Look Like This

What would a bike by Claude Monet, or Frank Stella look like? To celebrate a museum’s 100th birthday, Handsome Cycles tried to find out.<p>There’s no shortage of bike museums around the world, but there aren’t too many bikes that are displayed alongside paintings by Claude Monet and Frank Stella. But …

How Hotels Use and Understand Their Guest Data

This post comes from our partner Follow @CendynONE<p>This is an excerpt from our recent trend report, From Data to Action: The Future of Hospitality …