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9 Employee Engagement Archetypes

Do you know the structured way to make improvements?

Improve or Perish! Is the mantra for success and if you don’t improve you are bound to fail or perish. The current global crisis have affected many …

Financial benefits of lean improvements

“We see wonderful results in operations, but they don’t show up in the financial statements. If lean is so great why doesn’t it hit the bottom line” ?<p>…

8 Common Thinking Mistakes Our Brains Make Every Day and How to Prevent Them

Get ready to have your mind blown.<p>I was seriously shocked at some of these mistakes in thinking that I subconsciously make <i>all the time</i>. Obviously, …

Continuous process improvement: Penny Weller at TEDxKalamazoo

5 things to know to help you develop Lean improvements for a productive future

Have you started planning process improvements for your organisation this year? Aligning continuous improvement goals with sustainable actions are …

Customer-Centric Continuous Improvement

[This post is part of Creating a Customer-Centered Organization.]<p>Improving customer value continuously is difficult in almost any organization. That’s true partly because so many organizations are still organized around functional silos, which are managed to optimize their own performance rather …

Abraham Lincoln's Brilliant Method for Handling Setbacks

Today would've been Lincoln's 205th birthday. Here's what the legendary leader can teach you about keeping a reasonable temperament during hard times.<p>What was the secret of Abraham Lincoln's success in dealing with people?<p>Incredibly, this is not just a question that a business journalist would ask. …

How to actually get things done in virtual meetings

Forget the company conference room. Coworkers no longer need to be in the same office space — let alone the same time zone — to hold a productive progress reports or brainstorming session. We asked nine young entrepreneurs about how they conduct virtual meetings between their startup teams, and …

How to Build Trust in a Virtual Workplace

Teams can’t function well when co-workers don’t trust one another. Building and maintaining trust in the traditional, physical workplace is difficult enough, but the process is even tougher in a virtual environment, where people often have to work with people they haven’t met in person.<p>Some …

Virtual Teams Can Outperform Traditional Teams

When I visit companies, it’s one of the most frequent complaints I hear: “I’m working on a project with people I’ve never met.” Or: “This virtual team I’m on is a disaster — nobody really knows what the other is doing.” Many of us have found ourselves thrown onto project teams in which we must work …

How Virtual Teams Can Outperform Traditional Teams

People can easily list problems they believe are associated with virtual teams: they haven’t met and don’t really know other team members, it is hard to monitor the work of others, and dispersions can lead to big inefficiencies and degraded performance.<p>In this HBR webinar, <b>Keith Ferrazzi</b>, author of</i> …

How Successful Virtual Teams Collaborate

I have worked on many teams in which we dutifully did our jobs, and the group fulfilled its objectives. And then I have worked on other teams in which everyone energetically collaborated with one another, and the results were spectacular. Not only did we surpass our goals, we also thoroughly …

How to Manage Conflict in Virtual Teams

Employee conflicts can be poisonous. We have all experienced the damage to productivity, crushed creativity, and squashed morale. As Kevin M. Campbell, Accenture’s Group Chief Executive, Technology, notes, “All too often, I’ve seen that personal conflicts derail costly projects and important …

How To Beat The Five Killers Of Virtual Working

In a previous post I asked the question: does working from home work? The answer from a Chinese company was a resounding yes. Home workers were 13% more productive, happier in their jobs and less likely to leave than their office-bound peers. Virtual working saves money, is better for the …

How to Avoid Virtual Miscommunication

Why is miscommunication common in the virtual workplace? Lack of context. And it’s not just that e-mails and phone conversations lack a person’s visual reaction to what you’ve said.<p>Think about the information you can glean just from the seating arrangement in a physical conference room — who sits …

Seek Work-Life Harmony, Not Balance – 5 Key Strategies

Work-life <i>balance</i> is a fallacy.<p>The very term is an oxymoron. Is “work” something you do apart from your “life?” Does your “life” not consist of your …