Dipak Sahoo

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Senn, Ex-CEO of Zurich Insurance, Commits Suicide

Former Zurich Insurance boss Martin Senn has committed suicide six months after leaving the company under a cloud, a tragedy that comes less than …

What Insurance Industry Can Learn from Amazon About Customer Satisfaction

Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting …

Allianz records 12% profit leap

Allianz posted an 11.9% profit surge to £128.7m for the first nine months of 2013, up on the £115m recorded for the same period last year.<p>The insurer …

AIG Using Science to Define 'Broker Quality Index,' Not Following Market: Benmosche

Property/casualty insurance brokers who aren’t diligent about the accounts they’re presenting to American International Group risk being discovered …

Use of Predictive Models Widespread in P/C Insurance: Survey

A survey of North American insurance professionals reveals widespread use of predictive analytics in the property/casualty insurance industry, with …

Insurance Kiosks the Wave of the Future?

Milk…check; Eggs…check; Bread…check; Car insurance…wait, what?<p>Most Americans’ grocery lists don’t typically read this way, but a new approach to …