Brown will leave his role as CEO after 19 years, with longtime Ideo exec Sandy Speicher stepping into the role. Tim Brown, the CEO of the global design firm Ideo, is leaving the role after a 19-year run.
Just when you think you've got this whole "knowledge economy" thing figured out, here comes the "creative economy" - the world in which your ability to succeed and add value is limited only by your imagination.
When it comes to design thinking, the bloom is off the rose. Billed as a set of tools for innovation, design thinking has been enthusiastically and, to some extent, uncritically adopted by firms and universities
Improving customer experience is often a top business priority, but what about employee experience? Temkin Group reports a correlation between employee engagement and success in customer experience. In