Roberto Peralva

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How We Built a New Company Culture

Too often, any thought of changing a culture, never mind rebuilding it, seems like a Sisyphean task; the weight of the status quo ultimately rolls back and crushes such efforts.<p>I learned this while leading a turnaround of NPS Pharmaceuticals, a biotechnology company that now specializes in creating …

Seven Strategies for Simplifying Your Organization

<i>This post is co-authored with Lisa Bodell.</i><p>Over the past several years we have heard hundreds of managers talk about the negative impact of complexity on both productivity and workplace morale. This message has been reinforced by the findings of major CEO surveys conducted by IBM and KPMG [PDF], …

EXAME

São Paulo – Acertar a dose exata de sinceridade que deve ser usada nas relações profissionais é algo complicado. Se a mentira é eticamente …

What Is Organizational Culture? And Why Should We Care?

If you want to provoke a vigorous debate, start a conversation on organizational culture. While there is universal agreement that (1) it exists, and (2) that it plays a crucial role in shaping behavior in organizations, there is little consensus on what organizational culture actually is, never …

How to Really Understand Someone Else’s Point of View

The most influential people strive for genuine buy in and commitment — they don’t rely on compliance techniques that only secure short-term persuasion. That was our conclusion after interviewing over 100 highly respected influences across many different industries and organizations for our recent …

The Three Elements of Successful Data Visualizations

Now that we’ve discussed when data visualization works — and when it doesn’t, let’s delve into what makes a successful data visualization. Although there are a number of criteria, including ease of comprehension and aesthetics, I’d like to explore the three that designers most often overlook.<p><b>1. It</b> …

The Science of What We Do (and Don’t) Know About Data Visualization

Visualization is easy, right? After all, it’s just some colorful shapes and a few text labels. But things are more complex than they seem, largely due to the the ways we see and digest charts, graphs, and other data-driven images. While scientifically-backed studies do exist, there are actually …

Does Money Really Affect Motivation? A Review of the Research

How much should people earn? Even if resources were unlimited, it would be difficult to stipulate your ideal salary. Intuitively, one would think that higher pay should produce better results, but scientific evidence indicates that the link between compensation, motivation and performance is much …

How P&G Presents Data to Decision-Makers

Those of us who believe that managers make better decisions when key data are presented visually tend to get very excited about all the innovation going on in the graphical display of information. (For a sampling of some new and cool tools, see the popular Hans Rosling TED talk.) However, if you …

Want Productive Employees? Treat Them Like Adults

For more than a decade now, I’ve struggled to define what fuels the most sustainably productive work environment — not just on behalf of the large corporate clients we serve, but also for my own employees at The Energy Project. Perhaps nothing I’ve uncovered is as important as trust.<p>Much as …

The Ideal Praise-to-Criticism Ratio

Which is more effective in improving team performance: using positive feedback to let people know when they’re doing well, or offering constructive comments to help them when they’re off track?<p>New research suggests that this is a trick question. The answer, as one might intuitively expect, is that …

Why Organizations Are So Afraid to Simplify

While most managers complain about being overloaded with responsibilities, very few are willing to give up any of them. It’s one of the great contradictions of organizational life: People are great at starting new things — projects, meetings, initiatives, task forces — but have a much harder time …

The Value of a Good Visual: Immediacy

Our brains are meant to see in pictures. Grids and columns of data, while ubiquitous, make it very difficult to see trends or patterns. Additionally, a lot of the new data sources available today, such as genetic data or social network data, don’t lend themselves to traditional spreadsheets and …

The Most Effective Strategies for Success

For years, I’ve been trying to convince people that success is not about who you <i>are</i>, but about what you <i>do</i>.<p>Roughly two years ago, I wrote about the “Nine Things Successful People Do Differently,” which became HBR’s most-read piece of content over that time span. It was a list of strategies, based on …

Why We Pay All Our Employees a Commission

Particularly in the current economy, how can a small company safely and effectively grow? Much has been said recently about the impact of higher taxes — should the company postpone hiring? Rely more heavily on on part time or contingency staff?<p>Our company, Fishbowl, is sitting at approximately 100 …

The Delicate Art of Giving Feedback

To be an effective manager, you need to be skilled at giving out both praise and criticism. While praise is easy to give, it is far more challenging and unpleasant to criticize your employees. Yet the practice of management requires you to occasionally show employees where they need to improve. …

When Presenting Your Data, Get to the Point Fast

Projecting your data on slides puts you at an immediate disadvantage: When you’re giving a presentation, people can’t pull the numbers in for a closer look or take as much time to examine them as they can with a report or a white paper. That’s why you need to direct their attention. What do you …

Rehiring Retirees as Consultants Is Bad Business

Why would any organization set up a system that discourages experts from sharing their business-critical knowledge?<p>Obviously, no leader deliberately set out to do such a thing. Yet it happens all the time when companies make a practice of hiring back retirees as consultants to perform the same …

Operational Excellence, Meet Customer Intimacy

Most organizations continuously strive to achieve operational excellence, but they spend less effort understanding customer needs — and few marry these two sources of customer value effectively. While a focus on lowering costs, improving quality, and providing consistent, reliable service will …

Liberate Your Employees and Recharge your Business Model

It finally seems that the uproar over Marissa Mayer’s diktat banning flexible work policies at Yahoo is dying down. While good arguments were made on both sides of the issue, what got lost in the charged debate was the potential for evolving traditional business models through changing the …