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McDonald's uses AI for ordering at drive-throughs

McDonald's uses AI for ordering at drive-throughs

bbc.co.uk - BBC News

McDonald's is to replace human servers with voice-based technology in its US drive-throughs. The fast-food chain hopes the AI technology will make the ordering process more efficient. McDonald's is implementing the technology with the help of start-up Apprente, which it acquired this week. The move …

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