Rob Wannerton

76 Flips | 2 Magazines | 3 Following | 3 Followers | @robwannerton | Keep up with Rob Wannerton on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Rob Wannerton”

Talking to parents in 140 characters: how are schools using social media?

Social media and schools are not always a match made in heaven. Instead of being a cause for excitement, the words Facebook and Twitter can be a headache for many headteachers who worry about safeguarding, cyberbulling and abusive messaging.<p>But the intersection between schools and the online world …

Engaging Partnerships

Parental Involvement in Schools

The percentage of students whose parents reported involvement in their schools rose significantly between 1999 and 2007 across several measures, …

65 Things Great Leaders Do Daily to Engage Their Teams

Engaging staff is a daily affair and if you adopt these habits it will help boost morale, motivation, and engagement.<p>Employee engagement should be every leaders number one priority because when you have an engaged, highly motivated team then everything becomes that much easier and it helps to …

Employee Engagement

How to shout so your users will listen

My keynote from the LIANZA conference in New Zealand, #SHOUT15.<p>This is a library marketing manifesto, focusing on how to be heard above the clamour of everyday life. How can libraries get engagement?<p>1. We will be community orientated<p>2. We will do what people need, but market what they want<p>3. We …

Marketing

The Library in the Life of the User: Engaging with People Where They Live and Learn

This compilation provides a sequential overview of some of our user behavior research findings that articulate the need for the design of future …

Why Change Fails: Four Ways To Hack Your Culture

All over the the world our organisations are experiencing profound change. The most common way to react to that is the corporate change …

Five simple ideas that will change the way you work

According to author Nilofer Merchant in her 2013 Ted talk, “sitting is the new smoking” – but how bad for you really is sitting at work? On average, UK workers spend almost six hours a day sitting still and even regular runs and exercise don’t counteract the health side effects of our sedentary …

Squarespace - Claim This Domain

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How to give customers a nudge

A lawyer, an economist, a marketer, and a behavioural scientist walk into a bar.<p>This isn't a joke but a way that University of Toronto professor Dilip Soman helps illuminate important changes in recent years in marketing.<p>The bartender, he continues, shares a serious problem: "If I want to get …

How good librarians have made themselves obsolete to some users

There is a growing discussion about the role of libraries in Africa and how the internet may threaten their continued existence.<p>I am among those who …

From pizzas to cocktails the data crunching way

<b>The next time you tuck into a restaurant pizza, your enjoyment may owe as much to data crunching as to cooking.</b><p>The ingredients, the ambience, the pricing, the location - all these elements will have been finessed thanks to clever analysis of mounds of data.<p>This is because computing power and the …

12 Service Values Ritz-Carlton Uses (And You Can Too)

This past weekend my wife and I had a 24 hour ‘stay-cation’ for our anniversary at the beautiful Ritz-Carlton Grand Cayman. My companies Massive …

Luxury Hotels & Resorts | The Ritz-Carlton

What’s Your Customer Service Philosophy?

What is customer service? Customer service, by definition, is about serving people. When people refer to customer service, they’re usually talking …

Turn Emails and Attachments into To-dos With the new Mail to Wunderlist

You’ve been asking for it and we’re super happy to let you know that it’s here! Mail to Wunderlist...

The Movement That Is Transforming How New Products Are Built And Launched

Eric Ries has been working with giant firms like General Electric and Toyota to help them become more nimble, in order to spur growth and produce …

Startups