Rob Kane

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The Most Important Leadership Competencies, According to Leaders Around the World

dave wheeler FOR HBR<p>What makes an effective leader? This question is a focus of my research as an organizational scientist, executive coach, and leadership development consultant. Looking for answers, I recently completed the first round of a study of 195 leaders in 15 countries over 30 global …

Leadership

7 Habits of Leaders That Inspire Powerful Loyalty

In July of 2011, an article appeared in Psychology Today asking the question; “Is loyalty dead?”<br>It wasn’t the only article that was wrestling with …

12 TED talks that will change the way you think about your career

But some of the most valuable advice is the stuff doesn't get repeated ad nauseam, which is why TED put together a playlist showcasing the best unconventional — and counterintuitive — career wisdom ever discussed on their stages.<p>We watched them all. Here's what we learned.

TED Talks

5 Steps To Keeping Your Employees–And Yourself–Motivated Daily

Attitudes are contagious. Do you have the kind that will inspire your team to start each day excited to face new challenges head-on?<p>It’s no accident that Steve Jobs is a household name, and it’s not just because he was the head of a widely known company.<p>Jobs was a character with a philosophy: a …

Leadership

The Best-Performing CEOs in the World

The knock on most business leaders is that they don’t take the long view—that they’re fixated on achieving short-term goals to lift their pay. So which global CEOs actually delivered solid results over the long run? Our 2014 list of top performers provides an objective answer.<p>Adi Ignatius<p>A few …

The Customer Journey Officer Is the New CMO

I thought I was going to be a journalist.<p>I wrote for my high school and college newspapers and interned for several newspapers, covering everything …

Customer Experience

Do You Need to Lighten Up or Toughen Up?

Which has helped your career more?<p>A. Positive Feedback<br>B. Negative Feedback<p>If you’re like most of the people we’ve recently surveyed, you answered “B.” Praise is always good to hear, but 57% preferred to hear constructive criticism. There’s no mystery why. Practically three quarters of them thought …

The Four Keys to Being a Trusted Leader

Self-aggrandizement and even plain old greed has become standard fare in the executive cafeteria. And yet CEOs wonder why their employees and the public exhibit such a high degree of mistrust toward business and business leaders. The truth lies in the way many CEOs talk and behave.<p>Real leadership – …

Hire Slow, Fire Fast

A lot of start-ups hire fast and fire slow. A bias for speed combined with the pressure for high growth drives many leaders to be quick to hire (“We need to fill this role <i>now</i>!”) but slow to remove underperforming employees because they’re busy and would rather put off the awkward, hard …

Make the Most of Scarce Data-Mining Talent

The immense promise of big data to reveal new opportunities and deliver practical business results has so far been focused on technologies and models, and less on the human challenges of staffing roles and processes to take advantage of big data’s promise. The technology may be abundant, but …

Seven Types of Sales Managers

Over the past decade, I’ve worked closely with hundreds of vice presidents of sales, and like all of people, each has a unique personality. Some are gregarious. Some are assertive. Some are action-oriented. But even as I observe their individual differences, I have recognized patterns of behavior, …