Robertlo Lo

7 Flips | 2 Magazines | 5 Likes | 4 Following | 2 Followers | @robertlolo | Keep up with Robertlo Lo on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Robertlo Lo”

《紐約時報》2017年度十佳美劇

十這個數字太小了,不足以列出2017年所有精彩的電視劇。<p>也正因為如此,它可能是最合適的數字。如果清單更長——比如20部、25部,或者更多——那麼我可能要列出當年我喜歡的所有電視劇(還是會有幾十部電視劇慘遭淘汰)。如果只能選十部的話,我就得忍痛割愛。<p>我不得不割捨的電視劇包括但不限於:《絕命律師》(Be …

【有內容才是真的】以內容為王道的「好奇心日報」,如何打造出中國最有錢的商業雜誌? | TechOrange

【商周討論區停止營運公告】

Why the phone is still king for customer support

The phone is not dead.Let me tell you why. Actually, allow me to gush. I recently had a customer service experience over the phone that proved why …

Customer Service

Is There a Place for Psychology in Sales and Customer Service?

Psychology as a subject is now over 100 years old and has become one of the most popular courses to be undertaken at college. But perhaps a far …

Psychology

3 Customer Communication Channels You Can’t Afford to Ignore

Customer service used to be reactive.<p>As a small business owner, someone would come into your store or office, present their problem to you, and then …