Ritesh Prabhakar

19 Flips | 3 Magazines | 2 Following | @riteshprabh2013 | Keep up with Ritesh Prabhakar on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Ritesh Prabhakar”

CPP mis-selling scandal: insurance is a gameshow we're compelled to play in

Would you credit it? We can't get to the end of August without another mis-selling story, and another huddle of embarrassed finance executives deciding that they will have to cough up and compensate disappointed customers. This time it is something called CPP identity protection insurance (which, …

Search

FORTUNE — Right around the time Wal-Mart Stores<p>CEO Mike Duke took the stage Thursday at the company’s much-heralded U.S. Manufacturing Summit — a two-day confab including governors, CEOs, and Wal-Mart executives designed to promote American manufacturing — something less pleasant was going on …

The Truth About Customer Experience

Companies have long emphasized touchpoints—the many critical moments when customers interact with the organization and its offerings on their way to purchase and after. But the narrow focus on maximizing satisfaction at those moments can create a distorted picture, suggesting that customers are …

The Rise of the Megacorporation

An interview with <b>Richard Adelstein</b>, professor of economics at Wesleyan University and author of <i>The Rise of Planning in Industrial America, 1864-1914</i>.<p>SARAH GREEN: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Sarah Green. I’m talking today with Richard Adelstein, Woodhouse Sysco …

Closing the Chasm Between Strategy and Execution

Setting strategy is elegant. It’s a clean and sophisticated process of collecting and analyzing data, generating insights, and identifying smart paths forward. Done at arm’s length in an academic fashion, tight logic is the only glue needed to hold ideas together. The output is a smooth narrative …

Blackberry Forgot to Manage the Ecosystem

The story of Blackberry underlines a new truth about the competitive landscape we live in: success or failure isn’t a function of a good product or service, or a well-run, cost effective company with a sound capital structure. It also requires an effective strategy to manage your ecosystem.<p>This was …

What’s to Be Learned from Ousted Leaders?

Stephen Joel Trachtenberg is by all accounts a mensch. And what people used to call a stitch. When you meet him — for me it was at a BankInter-hosted gathering of scientists, business innovators, and policy experts in Madrid — you’re struck by his no-nonsense style and gruff Brooklyn charm. No …

Ajay Shah: The State Should Enter the Picture Only When Markets Fail

Image: Vikas Khot<p><b>Ajay Shah<br>Profile:</b> Ajay Shah co-leads the Macro/Finance Group at the National Institute of Public Finance and Policy in New Delhi. …

Corporate India and CSR

The Companies Bill 2012 has been passed by the Rajya Sabha in the monsoon session of the parliament. This will bring in big changes in the regulatory …

HDFC Bank's Secret to Consistent Success

Image: Vikas Khot<p>“Even with very sluggish GDP growth, as right now, the industry is growing at 14 percent”<p><b>Forbes India: Your bank grows at 30 percent</b> …

Akhil Gupta: Let the Sun Free India from a CAD Crisis

Image: Getty Images<p><b>Akhil Gupta<br>Profile:</b> Akhil Gupta is Senior Managing Director at The Blackstone Group and Chairman of Blackstone India. He …

Why Wall Street, Insurers Don't Want Fiduciary Duty

For individual investors and retirement plan investors, requiring that brokers and advisers all be fiduciaries is a game changer.<p>Fiduciaries have to disclose all investment costs, conflicts of interests and are legally bound to put their clients first.<p>But brokers and the insurance industry hate the …

If Internet.org Succeeds, The Developing World Will Gain Billions In Online Work

<i>This is a guest post by Gary Swart, CEO of oDesk, an online marketplace for hiring virtual workers.</i><p>On Tuesday, Facebook founder Mark Zuckerberg announced the launch of the Internet.org initiative, a partnership that aims to make Internet access available to billions of people worldwide.<p>Some are …

No, Obamacare Is Not A Good Deal For Young People In The Long Run, Not Even Close

Progressives are becoming increasingly concerned at the prospect of millions of uninsured young people deciding to push the easy button next year by simply paying a very small fine[1] rather than obtain health coverage. Consequently, they have turned to a new argument to get those under 30 to act …

Split Up JPMorgan Chase And Value Jumps $59B: Analyst

The $59 billion represents the difference between the company’s current market capitalization and what its business units would be worth.<p>It’s not the first time calls have been made to split up the nation’s biggest bank and it likely won’t be the last.<p>As low interest rates continue to pressure …