Richard Llewellyn

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7 UX Topics Managers Need to Understand

As someone who has been in the user experience domain for a <i>loooooong</i> time, I have had lots of conversations with many different executives. Most of …

Creating a Customer Ecosystem Using Brand Experience Metaphors

<b>Brand experience metaphors are based on real world interactions and help bring a brand's nature, character, and function to life.</b> Discovering a brand …

The Self-Service Web Design Movement and its Implications for Web Designers

<b>Just a few years ago, building even a simple website required many lines of code and a good amount of technical knowledge.</b> Today, technology may have …

We’re Living in an Experience Economy, Design Accordingly

<b>It was reported last week that Airbnb, the popular service that allows people to rent out and find accomodations across a network of homeowners</b> …

Marvel’s iPhone App Turns Sketches Into Tappable Mobile App “Prototypes”

Marvel, a UK startup founded last year by ex-employees of Enpocket (acquired by Nokia), is on a mission: to put creating a mobile app “prototype” within the reach of almost anybody.<p>The company’s first offering, built on top of Dropbox, lets you turn sketches, wireframes, and Photoshop files synced …

Udacity design course emphasizes design for everyone

Advertisement<p>0 Comments<p>Understanding what constitutes good design isn’t just important for technology startups and enterprise companies — it’s …

Why Does Customer Experience Matter?

This video explains why customer experience matters and why you should think about it when designing your business process management …

IA & UX: Where Great Design Journeys Begin

You've seen the acronyms: IA, UX. In these 20 FINE Slides we try and explain what they mean, what they involve, and why they're so important to designing digital experiences. And why you're starting to see this kind of "user experience" thinking permeate all kinds of marketing activities offline …

Holistic UX: Designing Ubiquitous Multi-device Experiences

It's the user who's mobile, moreso than the device, and users will turn to the best screen available when they want to get things done. Will your product work on that screen, whatever size, shape, or capabilities it offers?<p>Can a single information architecture serve multiple device types? How do …

UX Strategy Introduction

A presentation introducing the importance of a UX strategy at a corporate level. UX maturity, design guideline, make mantras and more.

Why good storytelling helps you design great products

Advertisement<p>18 Comments<p>One of the biggest flubs that product teams make is confusing designs that look great with designs that actually work well. …

Design Principles for News Apps & Graphics — ProPublica

<i>This article was co-published with Source.</i><p>While the tools and techniques to present large datasets in graphics and news apps may differ from project …

Onboarding Techniques and Examples for Your New Users

Another popular technique used in the onboarding process is to draw attention to a key element of the UI and then providing helpful information about …

Walt Disney: The World’s First UX Designer

I'm a huge fan of the Walt Disney park experience, and my family has traveled to Walt Disney World and Disneyland multiple times. The service we’ve …

UX Design

Design for Experience: Promoting Empathy for Users

As a judge for the international Design for Experience awards, I must forewarn you: I will have a very critical eye on anyone nominating an elevator …

How Deceptive Is Your Persuasive Design?

We are brought up to be honest. Lying is seen as a bad thing to do. Yet, often, in real life, deception is used to make life better for someone, not …

Looking Beyond User-Centered Design

User-centered design has served the digital community well. So well, in fact, that I’m worried its dominance may actually be limiting our</b> …

Beyond The Beep

The Impact Of Cognitive Load

Kathy Sierra recently unleashed a blog post about the impact of cognitive load on people. Kathy goes into great detail and references the latest …

Stock Android Isn't Perfect: These Are The Things I Can't Stand About Jelly Bean

Article Contents<p>1 I Never Have Any Idea What The Back Button Will Do<p>1.0.0.1 Sometimes It Goes To A Screen You’ve Never Been To<br>• 1.0.0.2 Sometimes It …

Why do we accept bad systems?

Each week I take the top voted question from readers and answer it. With 45 votes, this week’s winner was “Why do we accept and perpetuate bad …

The Myth of a Perfect Design

<i>optimal (adj) : the most desirable measurable outcome possible under a restriction expressed</i><p>Perfection in design is not possible. You can never …

UX Design

#26 – The myth of discoverability

The myth of discoverability is the belief that in a design it’s possible to make everything equally easy to find. I’m here to tell you that you …

UX Design

Considering a job in experience design? Maybe this will help you make up your mind. For one day (and a bit) I documented my day as a UX Consultant. Here’s what I got up to.

Sharpies and Post-its at the ready – we get through a lot of these.<p>Reviewing research findings with clients.<p>A great end to my day; lightning talks at …

Five Steps to Storytelling with Data

In the pre-digital era, data was a subject for mathematicians and scientists. Now, one way or another, we can’t escape it.<p>Our constant use of online …

Mobile payment: what will it really look like?

Our smartphones have not turned into credit cards, as many predicted. Instead payment is disappearing into apps, writes Theo Merz.<p>Earlier this month, Paypal launched an app which allows users to pay in selected restaurant chains using their smartphones, with a waiter checking their face against a …