Robert Hamrell

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Employee Engagement

Know the Difference between Customer Service and Customer Experience - SPONSOR CONTENT FROM DISNEY INSTITUTE

<b>By Bruce Jones, Senior Programming Director, Disney Institute</b><p>The term “customer experience” is ubiquitous in business these days. In fact, focusing on the customer experience has become the single most important way for an organization to achieve success—often becoming its key differentiator and …

11 ways to make your iPhone run faster

If your iPhone feels like it's running a bit slowly, there's usually a problem that can be easily solved.<p>Two years of everyday use can take a toll on your iPhone, but these tips and tricks should be able to hold you over until your next upgrade.


What Would Have Happened if Germany Had Invaded the U.S. During World War II?

<i>This question originally appeared on Quora, the best answer to any question. Ask a question, get a great answer. Learn from experts and access</i> …

World History

8 science-backed mind tricks to beat procrastination and do that thing you've been putting off right now

But the thing about getting things done? It's hard — especially when whatever you're supposed to be doing is daunting, unpleasant, or particularly high stakes.<p>And as we've written before, there are powerful reasons you might be having trouble getting started. But the bills must be paid, the work …


Why I'm Never Going Back to the Mormon Church

Although I left the LDS years ago, I went to the church's recent Hill Cumorah Pageant, a flashy spectacle designed to tell the origin story of Mormonism and convert new members.<p>I was sitting in my car in a parking lot in Palmyra, New York, listening to a man shout accusations against Mormons into a …

Business Strategy

5 Mistakes Entrepreneurs Make When Pitching Their Ideas to Investors

Tech Entrepreneur and Investor<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Entrepreneurs tend to work quite hard to nail down meetings with investors. It usually takes a combination of good targeting, persistence and finding a way in.<p>As an investor, what has astounded me over the …

Small Business

300+ Awesome Free Internet Resources You Should Know

Sit back and let the hottest tech news come to you by the magic of electronic mail.<p>Prefer to get the news as it happens? Follow us on social media.

20 Things All Entrepreneurs Should Know About Angel Investors

Angel investors invest in early stage or start-up companies in exchange for an equity ownership interest. Angel investing in start-ups has been accelerating. High-profile success stories like Uber, WhatsApp, and Facebook have spurred angel investors to make multiple bets with the hopes of getting …

Venture Capital

Astronomers Discover Planet Identical To Earth With Orbital Space Mirror


How to Become a Millionaire by Age 30

International Sales Expert<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Getting rich and becoming a millionaire is a taboo topic. Saying it can be done by the age of 30 seems like a fantasy.<p>It shouldn’t be taboo and it is possible. At the age of 21, I got out of college, broke and in …

Personal Finance

Hackers Are Attacking Millions Of Computers And Demanding Ransom In Bitcoins

The National Crime Agency in the U.K. issued an alert last month saying that hackers have targeted "tens of millions" of computers.<p>CryptoLocker is a form of a virus called "ransomware," meaning hackers do something bad to your computer and then demand money to reverse what they've done. In this …

UK Home Office

Good Companies Are Storytellers. Great Companies Are Storydoers

Discussions about story and storytelling are pretty fashionable in marketing circles. I have ambivalent feelings about this. On the one hand, as a lifelong advocate for the power of story in business, I find this very encouraging. For all companies, having a story and knowing that story are crucial …

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The 4 Weapons Of Exceptional Creative Leaders

Charles Day outlines four perhaps unexpected but effective weapons that the best creative leaders use in their battle for creativity and profitability.<p>For the leader of a company powered by creativity, the difficulties of navigating today’s complex marketplace are compounded by the fact that, in …

Reed Hastings

The Mix: The Songs Of The Summer

<i>To celebrate the official start of summer, we've brought back our Songs Of The Summer mix. Though it may be too soon to definitively name 2017's Song of the Summer, we've added to the mix a few songs that are well-positioned to take the crown this year. Give those new earworms a spin alongside</i> …

2013 Mobile Future in Focus

<b>Smartphones have hit the mainstream in the U.S., with 54 percent of the mobile audience using smartphones.</b> In this presentation, comScore Senior Vice …