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Know the Difference between Customer Service and Customer Experience - SPONSOR CONTENT FROM DISNEY INSTITUTE
Harvard Business Review
By Bruce Jones, Senior Programming Director, Disney Institute The term “customer experience” is ubiquitous in business these days. In fact, focusing on the customer experience has become the single most
You weren’t bad at math — you just weren’t looking at it the right way
Quartz
What does mathematics look like to you? Do you see a wondrous landscape filled with connected ideas, or a sprawling mess of symbols? The distinction matters a great deal, because your mathematical worldview
Machine Learning
8 Companies Changing How Machine Learning Is Used
Entrepreneur - Serenity Gibbons
Bots can tackle workloads no human can handle. Opinions expressed by Entrepreneur contributors are their own. What was once only seen in sci-fi movies is now reality -- and it's gaining acceptance across
Jobs to Be Done...Continuously
itx.com
A Brief History: The Jobs To Be Done framework’s star is on the rise. Clayton Christensen, venerated HBS professor, seems to have coined the term as …
Design Sprint: The Link Between Lean Product Management and Design Thinking
rutgers.edu
Lean product management and design thinking are some of the most innovative approaches to launching a product in the startup world today. In the …
Applications Of Machine Learning For Designers
smashingmagazine.com - Lassi A Liikkanen is a digital tinkerer and advocate of user-centricity for almost twenty years. Lassi currently works as Data-driven design specialist in SC5 … More about Lassi…
Smashing Newsletter Upgrade your inbox and get our editors’ picks twice a month. With useful tips for web devs. Sent 2× a month. You can unsubscribe any …
7 Questions That Lead to an 'Aha Moment', According to Research
Inc Magazine - By Melody Wilding
Breakthrough thinking isn't magic, it's science. At the heart of any successful business is a great idea. But how do some entrepreneurs dream up game-changing idea after game-changing idea while others
The Industrial Design Prototyping Process, Part 1: Ideation and Sketching
core77.com - Rain Noe
Follow along with veteran ID'er Eric Strebel as he creates a mobile solar power charging device This is an eight-part series by industrial designer …
Twelve ways to make yourself a Gmail genius
The Guardian - Darien Graham-Smith
Transfer money, search more accurately, or engage with your appliances: tips and tricks to enhance and customise the world’s most popular webmail service Want to see more of your inbox at a glance? Click
These are the four questions Y Combinator uses to identify the next unicorn
Quartz - By Michael J. Coren
Over 12 years, Silicon Valley accelerator-turned-seed-fund Y Combinator has invested in more than a thousand companies. Its success stories include Dropbox, Airbnb, and Stripe, and recipients of its investments
Design Sprint Cheatsheet & Tips
medium.com
Florian LissotBlockedUnblockFollowFollowing Feb 13, 2017 For several months now, the UX team at Wizeline has been running frequent Design Sprints 🏃 to …
Protein-Pacing: The Science-Backed Secret to Getting Fitter Faster
Men's Journal - by Laura Williams
New research from Skidmore College confirms what trainers around the world consider the perfect diet and exercise regimen: A workout that checks all …
17 ways to get your kids coding this holiday season
atlassian.com - Sarah Goff-Dupont
The weather is getting colder, the days, shorter, and everybody is hunkering down for the cold weather months – including our kids. Which can be …
The 20-Minute Low Impact, High Intensity Workout For Everyone | HuffPost Life
HuffPost
Top 8 Free and Easy Website Builders
iamwire.com - Saurabh Borse
Are you looking for an easy tool to build aThe post Top 8 Free and Easy Website Builders appeared first on iamwire.
Hacking
20 Gmail Hacks Only Savvy Users Know
Entrepreneur - Rose Leadem
These tricks and tips will make you a Gmail power user. There’s an endless amount of tricks, tips and extensions that can boost your Gmail game. From undoing a sent email to pre-writing messages to sending
Cloudsight is letting universities and schools use its computer vision API for free
TNW - Matthew Hughes
Generally speaking, Computer Science degrees tend to be a little bit behind the times. Many schools require syllabuses to be planned months, if not years in advance, meaning that both undergraduates and
4 Reasons to Be Your Own Best Graphic Designer
business2community.com - Nadya Khoja
There is no question that to grab and hold the attention of your colleagues or clients you need polished, professional marketing pieces. Online …
Pick the Best Shutter Speed, Aperture, and ISO Settings
creativelive.com
Pick the Best Shutter Speed, Aperture and ISO Settings Learn to Pick the Best Shutter Speed, Aperture, and ISO Settings for Every Occasion In this clip …
11 Free Tools and Services That Every First-Time Entrepreneur Should Use
iamwire.com - Srinivas Krishnaswamy
I bootstrapped my startup Jodilogik and launched the application inThe post 11 Free Tools and Services That Every First-Time Entrepreneur Should Use …
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chron.com
How to Build an Aggregator Website by Fraser Sherman Aggregator websites collect and post syndicated material from around the Web, including news, …
100+ sources that every innovation professional should know
boardofinnovation.com
A Simple Method for Developing Design Skills This Year
speckyboy.com - Paul Andrew
There’s no shortcut or hidden trick to improving your design skills – ask anyone in design or any other field, creative or otherwise. But there is a …
UX Conferences, Remote Design Sprints, Human-First Bots, and more
uxdesign.cc
Here’s what’s hot in UX this week: A great way of learning more about UX and getting in touch with professionals who share the same passion as you is …
The Genius Deck Helps Reset Your Brain When You’re Stuck on a Problem
Lifehacker - Kristin Wong
When you take breaks, you come back to your work with a fresh perspective, and if you’re stuck, that perspective can often help you figure out a …
The Secret to Keeping Your Goals When You Have Zero Willpower
Greatist - Jonathan Angelilli
Don't worry, this is not another New Year's resolutions how-to article. This is a beautiful challenge to be accepted, a desperate call to action, and …
An Adjustable Rolling Camera Stand, a DIY Self-Powered Vehicle, Table Saw Shopping Advice, a Secret Stash Santa & More
core77.com - Rain Noe
Part 1 of this week's Makers Roundup Glass & Steel Display Case Jimmy DiResta turns bar stock and safety glass into a substantial display case: Jobsite …
The 10 Best Data Visualization Articles of 2016 (and Why They Were Awesome)
medium.com
Evan SinarBlockedUnblockFollowFollowing Dec 23, 2016 2016 was an astounding year for insightful, informative data visualization articles — here were …

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Know the Difference between Customer Service and Customer Experience - SPONSOR CONTENT FROM DISNEY INSTITUTE

You weren’t bad at math — you just weren’t looking at it the right way

8 Companies Changing How Machine Learning Is Used

Jobs to Be Done...Continuously

Design Sprint: The Link Between Lean Product Management and Design Thinking

Applications Of Machine Learning For Designers

7 Questions That Lead to an 'Aha Moment', According to Research

The Industrial Design Prototyping Process, Part 1: Ideation and Sketching

Twelve ways to make yourself a Gmail genius

These are the four questions Y Combinator uses to identify the next unicorn

Design Sprint Cheatsheet & Tips

Protein-Pacing: The Science-Backed Secret to Getting Fitter Faster

17 ways to get your kids coding this holiday season

The 20-Minute Low Impact, High Intensity Workout For Everyone | HuffPost Life

Top 8 Free and Easy Website Builders

20 Gmail Hacks Only Savvy Users Know

Cloudsight is letting universities and schools use its computer vision API for free

4 Reasons to Be Your Own Best Graphic Designer

Pick the Best Shutter Speed, Aperture, and ISO Settings

11 Free Tools and Services That Every First-Time Entrepreneur Should Use

bibliography-icon

100+ sources that every innovation professional should know

A Simple Method for Developing Design Skills This Year

UX Conferences, Remote Design Sprints, Human-First Bots, and more

The Genius Deck Helps Reset Your Brain When You’re Stuck on a Problem

The Secret to Keeping Your Goals When You Have Zero Willpower

An Adjustable Rolling Camera Stand, a DIY Self-Powered Vehicle, Table Saw Shopping Advice, a Secret Stash Santa & More

The 10 Best Data Visualization Articles of 2016 (and Why They Were Awesome)