rob cooney

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5 books that will make you more well-rounded

Want to know one of the "secrets" to becoming a better leader? Become a more voracious reader.<p>One of the best ways to "stand on the shoulders of giants" is to read. We hear it all the time--that the most successful people, our greatest leaders, are people who read constantly (including Bill Gates, …

Creating Simple Rules for Complex Decisions

Machines can now beat humans at complex tasks that seem tailored to the strengths of the human mind, including poker, the game of Go, and visual recognition. Yet for many high-stakes decisions that are natural candidates for automated reasoning, like doctors diagnosing patients and judges setting …

These 7 TED talks have completely changed how I make decisions

Psychologists have found decision-making is fraught with hidden influences, tricky nuances, and the ability to make us happy in the short-term but unhappy in the long-term.<p>Some of my greatest insights into this aspect of human behavior have come from TED talks, which break down research findings …

Whiteboard Session: 5 Questions to Help You Make Tough Decisions

52 Concepts To Add To Your Cognitive Toolkit

Signalling/ countersignalling – the idea that an action conveys information to someone about the actor. Buying an expensive wedding ring conveys that …

Performance-Enhancing Drugs

17 Psychological Tricks To Make People Like You Immediately

Most friendships develop so naturally that you don't even realize how or when they started.<p>Sometimes, though, you want to make an effort to befriend …

How to Get the Most Out of an Informational Interview

When you’re looking for a job or exploring a new career path, it’s smart to go out on informational interviews. But what should you say when you’re actually in one? Which questions will help you gain the most information? Are there any topics you should avoid? And how should you ask for more help …

Frustrated by the modern job hunt? Know how to beat the bots

Looking for a job is a lot like dating.<p>Two parties put out feelers, share a limited amount of information with each other and decide whether there is enough interest to take it to the next level.<p>However, as technology plays an increasingly significant role in both dating and job hunting, the rules …

The 10 Slides Every Killer Pitch Deck Needs | Inc.com

Longtime friends Evan Baehr and Evan Loomis are the kind of entrepreneurs who learn lessons not only by doing things themselves, but also by studying others.<p>Baehr is a co-founder at Able, an online lender to small businesses. Previously he was a co-founder of Outbox, a consumer internet company …

Planning on the Left Side and Managing on the Right

In the folklore of the Middle East, the story is told about a man named Nasrudin, who was searching for something on the ground. A friend came by and asked: “What have you lost, Nasrudin?”<p>“My key,” said Nasrudin.<p>So, the friend went down on his knees, too, and they both looked for it. After a time, …

The First Question to Ask of Any Strategy

The senior team of a large player in the global wealth management business recently asked me for my opinion on their strategy. They had worked long and hard at coming up with it. Their “Where to Play” choice was to target wealthy individuals who wanted and were willing to pay for comprehensive …

Is How You Deliver Feedback Doing More Harm than Good?

Feedback is key to improving performance. And yet when feedback sessions are poorly delivered, they harm employee engagement and productivity levels. A seminal meta-analysis suggested that although almost 70% of feedback recipients will perform above average, 30% of feedback interventions actually</i> …

6 Ways to Turn Managers into Coaches Again

The role of the manager is currently undergoing a transformation. Historically, managers embraced the role of coach and mentor. Through informal conversations during the commute to work, over a coffee break, or while enjoying a burger after hours, managers passed along crucial information and …

How to Negotiate with Powerful Suppliers

In many industries the balance of power has dramatically shifted from buyers to suppliers. A classic example comes from the railway industry. In 1900 North America had 35 suppliers of cast rail wheels; railway builders could pick and choose among them. A century later no one looking to build a …

Reinventing Performance Management

At Deloitte we’re redesigning our performance management system. This may not surprise you. Like many other companies, we realize that our current process for evaluating the work of our people—and then training them, promoting them, and paying them accordingly—is increasingly out of step with our …

How IBM, Intuit, and Rich Products Became More Customer-Centric

How well do you know your customers? This seems to be a key question on the minds of not just marketers, but company strategists these days. We have shifted from a competitive landscape in which companies are more exclusively focused on external forces affecting their industries and sectors, to one …

How to Give the Most Motivating Pep Talk

‘I want to be here for you. What can I do?’; stay away from cliches like ‘Time heals’<p>I recently told a friend I needed a pep talk. “What kind?” he asked.<p>He had a very good point. Everyone wants to be the type of person who gives the pivotal talk that turns around a friend’s outlook or makes a …

Motivation

An 18-Minute Plan for Managing Your Day

Yesterday started with the best of intentions. I walked into my office in the morning with a vague sense of what I wanted to accomplish. Then I sat down, turned on my computer, and checked my email. Two hours later, after fighting several fires, solving other people’s problems, and dealing with …

How to Use Your LinkedIn Profile to Power a Career Transition

Kenneth Andersson for HBR<p>Are you raring to change careers? Break into a whole new line of work that makes you leap out of bed, happy to go to work every day? Parlay personal passions into professional endeavors? Or focus on a different clientele, type of product, or service?<p>We all know the power of …

11 Vital Books for First-Time Entrepreneurs

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>From 2011 to 2013, I read 197 books. I read about history, physics, science, health, world travel, space exploration, the ocean, fitness and mathematics. I read bestsellers, classics and unknown authors. However, the underlying foundation …

Here's how to win any argument

It's easy for a calm debate to turn ugly. When this happens, it's almost impossible to persuade your opponent. We created an infographic of the most successful tactics to help you get your point across in a courteous and educated way.

Why and how managers should help workers set boundaries

In the old days, work was work, and home was home. Now, technology and the ability to work from anywhere have blended the two together.<p>That’s good …

How to Negotiate Nicely Without Being a Pushover

We all want it both ways: to get what we want from a tough negotiation and to walk away with our relationship intact. The good news is that kind of outcome is possible. But how exactly do you drive a hard bargain while also employing soft skills? How do you advocate for what you want without …

Fixing Health Care Will Require More than a New Payment System

Many have argued that healthcare systems need to move away from the fee-for-service model. What these arguments often overlook is the challenge of actually managing that change. Even if a new payment system is put in place, there is no guarantee that healthcare providers will change their behavior …

What Everyone Needs to Know to Be More Productive

Photo by Andrew Nguyen<p>Does it seem like you don’t have enough hours in the day to get through everything you need to do? With so many competing demands on our time, we can all benefit from learning to ramp up our own personal productivity. HBR recently ran a series called Getting More Work Done. …

How to Deliver Bad News to Your Employees

Kenneth Andersson for HBR<p>Delivering bad news is tough. It’s even harder when you don’t agree with the message or decision you’re communicating. Maybe you have to tell your star performer that HR turned down her request for a raise or to inform your team that the company doesn’t want them working …