Robert Bruce

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How Sales Reps Can Succeed in the Social Era

Social media is clearly a disruptive force for business. Although many companies started with social media monitoring and customer service, it’s exciting now to see a growing number go beyond the reactive and harness Facebook, LinkedIn, and Twitter for sales and customer engagement and service.<p>In …

Take Control of Your Personal Brand

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The Science of What We Do (and Don’t) Know About Data Visualization

Visualization is easy, right? After all, it’s just some colorful shapes and a few text labels. But things are more complex than they seem, largely due to the the ways we see and digest charts, graphs, and other data-driven images. While scientifically-backed studies do exist, there are actually …

What Ron Johnson Got Right

Ron Johnson’s 17-month tenure as J.C. Penney’s CEO was a catastrophe — an assessment captured in the coverage of his ouster this week: “Former Apple Retail Guru Dumped;” “How Ron Johnson Made JCPenney Even Worse;” and my favorite: “I Am Become Ron Johnson, Destroyer of Worlds.” It’s true. Under …

Get Noticed! Four Easy Steps to Climbing the Corporate Ladder

As a board member on dozens of companies, the CEO of several firms, and an executive on many more, I have spent countless hours behind closed doors with fellow leaders discussing what employee should be promoted within the company. Have you ever walked by a conference room and wished you were a fly …

10 Surprising Assertions From Elite Entrepreneurs

Most people agree that entrepreneurs have to think differently and take risks to have much chance of building a successful business. Yet I have found that serious entrepreneurs usually go way beyond these platitudes in their actions and thinking, and often won’t volunteer their real views, for fear …

How To Save J.C. Penney: Shut Hundreds Of Stores, Say Business Professors

Since J.C. Penney ousted CEO Ron Johnson on Monday, there’s been no shortage of commentary on ways the struggling retailer might save itself, from going private to revitalizing its merchandise.<p>There’s one possible solution, though, that’s been largely missing from these diagnoses: shutter some of …

Biju’s Belgian Waffles

The man who cooks for Tejay van Garderen and Philippe Gilbert helps you get your pre-ride carb fix<p>We asked Biju Thomas, chef for Team BMC and coauthor of Feed Zone Portables: A Cookbook of On-the-Go Food for Athletes, for the secret behind making a Liège waffle (the original Belgian waffle). His …

How to Repair a Front Derailleur

Reinvent Yourself

Don't settle for being the cyclist you already are. Turn your limitations into strengths—and achieve things you never thought possible. Here's how.<p>Catherine James fell in love with cycling while churning through the bike legs of triathlons. As a result, when the Greenville, South Carolina, resident …