Ruchira Banerjee

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Developing Employees Who Think for Themselves

When we talk to managers about what their workers are lacking, we hear a common refrain: “We need employees who can think, not just follow orders.” The complaint is usually followed by an observation about how the world is changing too quickly to predict customers’ demands, or that competitors are …

Employee Engagement

How to Write a Résumé That Stands Out

The resume: there are so many conflicting recommendations out there. Should you keep it to one page? Do you put a summary up top? Do you include personal interests and volunteer gigs? This may be your best chance to make a good first impression, so you’ve got to get it right.<p><b>What the Experts Say</b> …

Signs That You’re Being a Pushover

If collaboration is key to succeeding in organizations today, doesn’t it pay to play nice in the sandbox? You have to get along with others to get things done, right? Yes, this is true — to a degree. You want to be a cooperative colleague but you don’t want to be seen as an ineffective pushover. …

Leadership

How to Get the Feedback You Need

You need feedback to learn and grow, and if you’re waiting for your annual review to find out how you’re performing, you’re not getting enough of it. But how do you get the focused input you need? And if your boss is stingy with pointers and advice, how do you encourage her to give you more? Who …

Management

Your Presentation Needs a Punch Line

It was late Saturday night on Chicago’s North Side, and the historic Green Mill jazz club was buzzing with nervous energy. So was I. Pacing on the edge of the tiny stage, I gave my notes one final glance, exterminated the butterflies in my stomach, and stepped into the blinding spotlight. “Welcome …

Public Speaking

How to Keep People Awake During Meetings

No one wants to be boring, and yet how often do you find yourself pinching yourself during a speech trying to stay awake?<p>Perhaps the reason for bad presentations is because speaking in public is one of our biggest fears, right up there with death. We can be so scared of giving a bad talk, we create …

How the Navy SEALs Train for Leadership Excellence

Almost every world-class, high-performance organization takes training and education seriously. But Navy SEALs go uncomfortably beyond. They’re obsessive and obsessed. They are arguably the best in the world at what they do. Their dedication to relentless training and intensive preparation, …

Leadership

Managers and Leaders: Are They Different?

<i>The traditional view of management, back in 1977 when Abraham Zaleznik wrote this article, centered on organizational structure and processes. Managerial development at the time focused exclusively on building competence, control, and the appropriate balance of power. That view, Zaleznik argued,</i> …

Leadership

The Surprising Persuasiveness of a Sticky Note

Imagine that you really need to convince someone to do something, such as following through on a task. You might be surprised to learn that one of the best ways to get someone to comply with your request is through a tiny nuance that adds a personal touch—attaching a sticky note.<p>A brilliant set of …

Employee Engagement

How to Use Your LinkedIn Profile to Power a Career Transition

Kenneth Andersson for HBR<p>Are you raring to change careers? Break into a whole new line of work that makes you leap out of bed, happy to go to work every day? Parlay personal passions into professional endeavors? Or focus on a different clientele, type of product, or service?<p>We all know the power of …

Holistic Health

Being Happy at Work Matters

People used to believe that you didn’t have to be happy at work to succeed. And you didn’t need to like the people you work with, or even share their values. “Work is <i>not</i> personal,” the thinking went. This is bunk.<p>My research with dozens of companies and hundreds of people — as well as the research …

How to Improve Your Business Writing

You probably write on the job all the time: proposals to clients, memos to senior executives, a constant flow of emails to colleagues. But how can you ensure that your writing is as clear and effective as possible? How do you make your communications stand out?<p><b>What the Experts Say</b> <br>Overworked …

An 18-Minute Plan for Managing Your Day

Yesterday started with the best of intentions. I walked into my office in the morning with a vague sense of what I wanted to accomplish. Then I sat down, turned on my computer, and checked my email. Two hours later, after fighting several fires, solving other people’s problems, and dealing with …

Your Elevator Pitch Needs an Elevator Pitch

Ah, the elevator pitch. A favorite tool of the networking masses. A rite of passage of sorts. You’ve heard the scenario: you step into an elevator and go up one floor. The elevator doors open and in walks the client of your dreams. They start some small talk and ask, “What do you do?” and you’ve …

The Best Way to Hire from Inside Your Company

A few years ago, I started to notice an interesting trend: Frustrated with finding and integrating good external candidates, organizations were beginning to invest increasing amounts of time, energy, and money into developing their internal hiring capabilities.<p>There is reason to believe these …

Human Resources