Razzdrop

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Political skills in high-demand at tech companies in Seattle, New York, and San Francisco

Political skills are becoming a hot commodity on the tech talent market.<p>That’s according to LinkedIn’s monthly workforce report for October. The …

San Francisco

How To Answer The 'Greatest Weakness' Question

The interview question “What’s your greatest weakness?” is one of most pointless and offensive questions you can ask a job applicant, but interviewers still ask it every day.<p>They don’t realize that well-brought-up people do not ask perfect strangers about their weaknesses.<p>They don’t realize that …

10 Good Practices for Managing Customer Engagement and Experience

In today’s business economy, the customer experience matters more each day. The digital age has brought quick fingers in that people post their …

5 Step Approach To Drive Customer Engagement On Social Media

Companies are spending a marked amount of their budget on social media marketing, but it often lacks a goal-oriented approach. The following insights …

This Great Course on Beating Procrastination Used to Be Paid, Now It’s Free

Productivity trainer Kosio Angelov built a paid course at Udemy on how to beat procrastination, and over a thousand people took it. Now Angelov has …

What If Apple's Next Big Announcement Was About Customer Experience, Not A New iPhone?

Right about now, speculation for Apple’s big September announcement starts to ramp up. What new products will it introduce? Those in the know (though with Apple, no one really is) are predicting a slimmer, more water resistant iPhone 7 with an improved camera and no headphone jack. iOS 10 is …

Apple Store

Southwest Airlines: A Case Study in Employee Engagement

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Roy Nabors has been a ramp agent for Southwest Airlines for seven years. His primary job function includes marshaling planes and loading and unloading freight and baggage. When he initially applied for the position never would he have …

Employee Engagement

Multi-Channel Marketing: Definition, Data, and a Strategy to Sell Anywhere

• On average, multi-channel marketing and selling increases revenue by 38%, 120%, and 190% with each additional channel<br>• Cupshe, a Shopify Plus merchant …

Make Perfect, One-Minute Hollandaise Sauce with an Immersion Blender

Making hollandaise sauce the traditional way may be time-honored, but it takes a lot of effort and is easy to mess up. If you have an immersion …

When You’re Afraid Accepting Your Chronic Illness Is ‘Giving Up’

For the longest time, I was hesitant to use the phrase “chronic illness” to describe the steady decline in my body’s ability to function “normally.” …