ramya srinivasan

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What Makes Someone an Engaging Leader

“How can we have the highest profitability in five years and still have gaps in employee engagement?” asks an executive at a large industrial products company. The reality is that the two don’t necessarily go together. This management team, like many others, has fought to increase profitability …

The Skills Leaders Need at Every Level

A few weeks ago, we were asked to analyze a competency model for leadership development that a client had created. It was based on the idea that at different points in their development, potential leaders need to focus on excelling at different skills. For example, in their model they proposed that …

Choose the Right Words in an Argument

When addressing a conflict with a colleague, the words matter. Sometimes, regardless of how good your intentions are, what you say can further upset your coworker and just make the issue worse. Other times you might say the exact thing that helps the person go from boiling mad to cool as a cucumber.<p>…

Working with Your In-Laws Isn’t Always a Terrible Idea

When Walmart’s Rob Walton, board chairman of the family-controlled company, appointed Greg Penner to vice chairman last week, he was going to bat for his son-in-law, underscoring the important role that in-laws can play in the game of family business.<p>It isn’t always that way. In-laws in many …

How to Repair a Damaged Professional Relationship

If you’ve spent enough time in the workforce, you almost certainly have a trail of damaged professional relationships behind you. That doesn’t mean you’re a bad manager or employee; it’s simply a fact that some people don’t get along, and when we have to rely on each other (to finish the report, to …

How GE Trains More Experienced Employees

Trainee programs for new recipients of bachelor’s, master’s, and PhD degrees have been around for years. Each year, organizations race toward campuses and grab hold of the recruits they consider best for their talent pool. Once in the program, the newly minted graduates are rotated through various …