NgthquyenManage Your Emotional Cultureverified_publisherHarvard Business Review - Sigal Barsade and Olivia A. O’NeillMost companies don’t realize how central emotions are to building the right culture. They tend to focus on cognitive culture: the shared intellectual values, norms, artifacts, and assumptions that set the overall tone for how employees think and behave at work. Though that’s incredibly important, …
NgthquyenYou Can’t Manage Emotions Without Knowing What They Really Areverified_publisherHarvard Business Review - Art MarkmanAt this point, everybody knows emotional intelligence matters in the workplace. Yet there are two aspects of emotions that make it hard for people to exercise their emotional intelligence. First, most people are still not completely clear about what emotions actually are. Second, even when we …