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AWS

AWS, Microsoft and Google Cloud have all invested billions of dollars in cloud infrastructure, demonstrating that big business can run over the internet. But by most metrics, AWS is by far considered the leader when it comes to selling that infrastructure as a service, controlling as much as 45% of that market.

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AWS
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    AWS has avoided antitrust scrutiny so far. Here's how that could change.

    AWS has avoided antitrust scrutiny so far. Here's how that could change.

    Legislators and regulators are looking closely for evidence of contract pricing, self-preferencing and whether lock-in is hurting customers. The days …

    AWS is coming for the call center

    AWS is coming for the call center

    AWS is quickly becoming a juggernaut in the rush among enterprises to digitize the call center. After being disappointed by the options available in the marketplace, the company decided to build its own software. That would eventually become Connect, which launched publicly in 2017.

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