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How to Make Sure People Won’t Hate Your New Open Office Plan

Organizations are rushing to implement open office spaces in hopes of retaining talent, encouraging cross-functional collaboration, enhancing exposure to different kinds of expertise, and accelerating creativity and innovation. Sometimes this works, but often it doesn’t. In our research, we …

OpenOffice

What to Do If Your Boss Gets Distracted by Every New Thing

No matter what the strategic plan says, many of us are more attracted to something new that’s glittering on the horizon than we are to the goals that have languished on our to-do list for months. This weakness is as true for senior leaders as it is for the rank-and-file, but when a CEO or other …

Management

Explore the Gartner Top 10 Strategic Technology Trends for 2018

Artificial Intelligence (AI) is often associated with sorting data–and occasionally a sci-fi fantasy robot scenario–but healthcare leaders are hoping to use machine learning to better identify and treat diseases. For example, clinicians hope with the help of machine learning, they will be able to …

Artificial Intelligence

You Can't Change Fundamental Behaviors Without Changing Fundamental Beliefs | Inc.com

In 2006, Blockbuster Video launched Total Access, a service that allowed its customers to rent videos online and return them to stores. The strategy was an immediate hit with customers and before long its online unit was making big gains against Netflix. It seemed that the video giant had finally …

Fun-Da-Mental

Email and Calendar Data Are Helping Firms Understand How Employees Work

Using data science to predict how people in companies are changing may sound futuristic. As we wrote recently, change management remains one of the few areas largely untouched by the data-driven revolution. But while we may never convert change management into a “hard science,” some firms are …

Employment

Leading Effectively When You Inherit a Mess

An executive I work with recently stepped into the biggest challenge of her career. Recruited from outside the organization, she faced multiple problems: The business was losing money, costs were bloated, customer loyalty was fading, and key talent was defecting. Her predecessor had made a failed …

Management

How Machine Learning Is Helping Morgan Stanley Better Understand Client Needs

Systems that provide automated investment advice from financial firms have been referred to as robo-advisers. While no one in the industry is particularly fond of the term, it has caught on nonetheless. However, the enhanced human advising process — augmented by machine learning — that was recently …

Machine Learning

What Spinning Off a GE Business Taught Me About Managing Ultra-Fast Change

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. I wouldn’t be surprised if the statistics are worse in my industry, financial services, where so many companies are large, …

Employment

Changing Company Culture Requires a Movement, Not a Mandate

Culture is like the wind. It is invisible, yet its effect can be seen and felt. When it is blowing in your direction, it makes for smooth sailing. When it is blowing against you, everything is more difficult.<p>For organizations seeking to become more adaptive and innovative, culture change is often …

Framing

Change Leadership for a New Era

<b>CHANGE LEADERSHIP FOR A NEW ERA</b><p><b>By: Mumtaz Chaudhary</b><p>After more than a decade of client work in large-scale transformation and change, I’ve learned …

Management

7 Strategies for managing change on your digital workplace project

<i>This post was co-created with Mumtaz Chaudhary from Pragilis Solutions Inc.</i><p>The initiative was driven by Goldcorp’s commitment to workplace innovation …

Employee Engagement

The #1 Reason CEOs Get Fired

Despite what you may think, ethical violations, scandals or improper conduct are not amongst the top reasons why CEOs are fired or forced to step …

Leadership

Change Management Methodology And Strategic Communication: An Essential Partnership

An organization’s desire to be more “proactive” than “reactive” when responding to rapid change can be fulfilled if a “people-focused” change management methodology is adopted and supported by strategic communication skills. There’s an important partnership between those two entities, which we’ll …

Project Management
Leadership

Because I Said So: Lessons In Parenting And Change Management

Most people don’t like change—especially when it is imposed on them. It’s human nature: The more we feel as though we have no control over the change, the more we are likely to resist.<p>I was reminded of this recently by my 10-year old son. I took the wrong approach to getting him to do the right …

Leadership

How to Communicate Clearly During Organizational Change

A former colleague liked to remind leaders of their impact by telling them, “There are children you’ve never met who know your name.” The point was simple: Their followers were also moms or dads who were going home and talking about their day in front of their children. And you, their leader, had a …

Management
Innovation
Innovation
Innovation

4 Things Successful Change Leaders Do Well

We know that two-thirds of large scale transformation efforts fail. But that’s not a terribly helpful piece of information―unless we’re looking for confirmation that this is hard, really hard. What is useful is to understand what leaders can do to substantially increase the odds that their …

Management

10 Principles of Leading Change Management

Illustration by Lo Cole<p>Since the mid-2000s, organizational change management and transformation have become permanent features of the business …

Management

How to Build a Compelling Case for Change - CMC-Canada

A well-articulated and persuasive case for change connects and inspires people inside an organization, and sometimes beyond. To achieve this goal, …

The Top 3 Tips to Maximize Transformation Success Rates - CMC-Canada

After a decade of client work in large-scale transformation and change, I’ve learnt that there are some critical factors that correlate directly with …

The 7 Traits of Change Resilient Leaders - CMC-Canada

I’m certain you can think of a leader in your professional network that you would characterize as resilient. These individuals not only have the …

How to Right-Size the Change Effort - CMC-Canada

When it comes to implementing successful change, a standard approach simply does not work. Seasoned change management professionals know that every …

5 Common Pitfalls to Avoid When Driving Transformation - CMC-Canada

Transformation and change are very different. Where change is a finite initiative, transformation is a portfolio of initiatives, which are typically …

How Successful Leaders Respond to Change - CMC-Canada

It’s natural to respond negatively to change because every change involves loss and uncertainty. Even if things are not perfect, they are still …