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The problem of doctors’ salaries

An economist argues that American doctors get paid too much—and offers some bold ideas on what to do about it.<p>The United States pays more than twice as much per person for health care as other wealthy countries. We tend to blame the high prices on things like drugs and medical equipment, in part …

Health Care

One Way to Prevent Clinician Burnout

Sometimes the endless discussion about burnout in health care creates its own form of burnout — a sense of hopelessness about being able to stop an epidemic. But there is a way to counter burnout. Health care organizations can use a framework that deconstructs the different sources of stress and …

Doctors Feel Excluded from Health Care Value Efforts

U.S. hospitals and health care groups have experimented over the past decade with new management structures and alternative payment models to provide quality health care at lower cost. But physicians have been slow to embrace these for a host of reasons. Chief among them, our research shows, is …

How U.S. Hospitals and Health Systems Can Reverse Their Sliding Financial Performance

Since the beginning of 2016, the financial performance of hospitals and health systems in the United States has significantly worsened. This deterioration is striking because it is occurring at the top of an economic cycle with, as yet, no funding cuts from the Republican Congress.<p>The root cause is …

Marketing

Innovating in a Highly Regulated Industry Like Health Care

When I was Chief Innovation Officer at Boston Children’s Hospital, I often felt that my title should have been Chief Innovation <i>Communication and Relations</i> Officer. In any firm, an innovation program cannot be effective without building bridges within the firm. But, in highly regulated industries, …

Innovation

Why Investing in SEO Makes Good Business Sense

As Google continues to unhinge marketing models everywhere, companies are increasing spending on digital marketing services. If you are considering investing in search engine optimization (SEO), it may be hard to decide where to spend money, especially when marketing budgets are always tight. …

Marketing

Steward Health Care merges with Tenn. hospital system

Steward Health Care System, founded almost seven years ago to rescue a group of struggling Massachusetts hospitals, is making its biggest move yet to …

Health Care

These Entrepreneurs Won't Mind If You Copy Their Best Growth Strategies

Behind every high-growth business, there is a stroke of a genius kind of idea that put the wheels in motion.<p>If you talk to any entrepreneur, they’ll tell you that a great business idea without a tangible growth plan is worth as much as a car with an empty gas tank. You won’t get far. In fact, you …

Marketing

Breathing New Life Into The Customer Lifecycle

A lifecycle is a marketing framework illustrating the series of changes that occurs as you move a customer through the marketing and sales funnel. The lifecycle used to be fairly to the point, with a focus on need generation, consideration, engagement, evaluation, purchase, delivery and usage. But …

Customer Experience

Secret Data On Hospital Inspections May Soon Become Public

The public could soon get a look at confidential reports about errors, mishaps and mix-ups in the nation's hospitals that put patients' health and safety at risk, under a groundbreaking proposal from federal health officials.<p>The Centers for Medicare and Medicaid Services wants to require that …

Health Care

For Malpractice Reform, Focus on Medicine First (Not Law)

Congressional Republicans have recently revived efforts to overhaul malpractice laws, including capping certain kinds of suits at $250,000. A perennial argument of supporters of such measures is that many claims are frivolous, clogging the court system and driving up health care costs for everyone. …

G.O.P. Bill Would Make Medical Malpractice Suits Harder to Win

WASHINGTON — Low-income people and older Americans would find it more difficult to win lawsuits for injuries caused by medical malpractice or defective drugs or medical devices under a bill drafted by House Republicans as part of their plan to replace the Affordable Care Act.<p>The bill would impose …

Health Care

America's Best Data Wrangler, Jeff Bezos, Shares 5 Fascinating Ideas

Jeff Bezos has done it again. In his annual shareholders’ letter, Amazon’s founder and CEO pulls the curtain back on the way he runs a $135 billion enterprise – sharing a provocative take on the data revolution that might be relevant for your business, too.<p>Much like fellow billionaire Warren …

Jeff Bezos

Should hospitals — and doctors — apologize for medical mistakes?

When Donna Helen Crisp, a 59-year-old nursing professor, entered a North Carolina teaching hospital for a routine hysterectomy in 2007, she expected to come home the next day.<p>Instead, Crisp spent weeks in a coma and underwent five surgeries to correct a near-fatal cascade of medical errors that …

Health Care

The Potential for Blockchain to Transform Electronic Health Records

A vexing problem facing health care systems throughout the world is how to share more medical data with more stakeholders for more purposes, all while ensuring data integrity and protecting patient privacy.<p>Traditionally, the interoperability of medical data among institutions has followed three …

The 27 hardest job interview questions, according to Glassdoor

Jobs interviews are always hard, but some come with trickier questions than others. Where do you see yourself in five years? How many ping pong balls …

How to Move Your Contacts From iCloud Contacts to Google Contacts (4 Steps)

Move your contacts from iPhone Contacts to Google Contacts<p>If you’re a big user of iPhone Contacts you already know how difficult it is to get your …

Salesforce builds out ecosystem for Health Cloud, adds better patient targeting, risk scoring

The company is clearly betting that the health care food chain will start acting more like businesses and use CRM tools to treat patients like …

Corruption

How Big Data Could Transform The Health Care Industry

Data scientist Dr. Eric Schadt is on a mission to revolutionize health care.<p>Leveraging the power of new technologies and mobile devices, he thinks the healthcare industry can be transformed the way Uber and AirBnB transformed the taxi and hotel industries.<p>“The biggest medical systems are going to …

IBM calls healthcare industry a 'leaky vessel in a stormy sea'

New research suggests that not enough is being done to protect medical systems and patient data.<p>IBM has called the US healthcare industry a "leaky …

Marc Benioff

The NHS is trialling an AI chatbot to answer your medical questions

In an experimental trial, the National Health Service across parts of London is going to test an artificial intelligence app as a way for potential …

New light strips from Qube aim to bring smart home features at an affordable price

Smart home lighting solutions have been a big trend over recent years, and that’s certainly continuing this year at CES in Las Vegas. We’ve already seen a handful of new smart home products and now Qube is announcing new Smart Light Strips that aim to offer the same features as higher-end smart LED …

Home Automation

Leading Republicans See A Costly Malpractice Crisis — Experts Don’t

As top Republicans see it, a medical malpractice crisis is threatening U.S. health care: Frivolous lawsuits are driving up malpractice insurance …

Go-to-Market Boot Camp for Startups: Field Sales

<b>watch time: 55 minutes</b>World-class companies aren’t built on technology alone; even the very best products don’t sell themselves. That’s why a smart …

Ben Horowitz

Serious mistakes in NHS patient care are on the rise, figures reveal

Fears grow that unprecedented strain on hospitals is causing increase in surgical, diagnostic and care errors<p>Serious mistakes by hospital staff that put patients at risk are on the rise, despite the government’s drive since the Mid Staffs scandal to make care safer, official NHS figures reveal.<p>The …

The 5 Best Motivational Videos of 2016

These short videos will keep you inspired and motivated to make 2017 your best year ever.<p>Every year, I post the five most motivational videos to be posted on YouTube over the past 12 months. Here are my posts for 2015, 2014, and some timeless classics.<p>For 2016, I've focused on videos that will …

Motivation