pmhannan

219 Added | 2 Magazines | 3 Likes | 3 Following | 5 Followers | @pmhannan | A curious human, educator, and creative thinker. Left the classroom for an educational startup and now designing learning architecture at a software company. On twitter @pmhannan for insights on education, technology, leadership, society, and a dash of news.

Shooting Your Laptop Screen

The process<p>You could just ask a friend to step in and move the mouse and type on the keyboard, but this invariably leads to the laptop shaking and …

What Brands Can Learn From Educational Content on YouTube

You think cats are big on YouTube? Education and learning videos earn 4X the watch time of animal videos on the platform today.1 For National …

Education Technology

10 Tips for Training Employees with Video from Dollar Shave Club

Have you ever spent several hours in a training session with one instructor ranting in front of a whiteboard, and felt like hauling yourself out the …

Forget Points: CX Is Key To Instilling Loyalty

In the age of customer experience, loyalty marketing has moved beyond just earning and redeeming points based on purchases.<p>In fact, according to …

Customer Experience
Marketing

Why Tons of Failure Is the Key to Success, According to Seth Godin | Inc.com

Most people avoid failure like the plague.<p>They spend their time trying to achieve perfection. They forgo opportunities they aren't certain will be a sure thing. They do whatever it takes to make sure they don't find themselves in the vulnerable position of falling flat on their face.<p>And while …

Motivation

Project Management for User Research: The Plan

<b>Introduction</b><p>Thank the participant.<br>• Introduce yourself and explain why you are doing the study.<br>• Set expectations for how the session will proceed.<br>• Get …

Project Management

11 Battle-Tested Ways to Raise Your SEO Click-Through Rate

It’s easy to overlook your organic click-through rates on Google. After all, you’ve probably been lulled into believing over most of your marketing …

Motion

The material environment draws inspiration from real-world forces, such as gravity and friction. These forces are reflected in the way user input …

10 principles for smooth web animations

There are dozens of ways to achieve animations on the web. For example, the filmstrip is an approach has been around since before the internet, with …

The Impact of Tone of Voice on Users' Brand Perception (Nielsen Norman Group UX research)

<b>Summary:</b> A two-part experiment found that different tones of voice on a website have measurable impacts on users’ perceptions of a brand’s …

Teaching Creativity to Leaders

<b>Tim Brown,</b> CEO and president of IDEO, on breakthrough problem-solving.<p>Download this podcast<p>SARAH GREEN CARMICHAEL: Welcome to the HBR “IdeaCast” from Harvard Business Review. I’m Sarah Green Carmichael. Toda, I’m talking with Tim Brown, CEO of IDEO. He’s written HBR articles, a book, and is now …

Leadership

The cofounder of Evernote shares the best advice he's ever received as a CEO

They were generous with their time and remain role models to Libin, but it was Hiroshi Mikitani, founder and CEO of the multibillion-dollar e-commerce conglomerate Rakuten, who gave him perhaps the most readily actionable advice he's received as a manager, he tells "The 4-Hour Workweek" author Tim …

Startups

By Week

Engage Your Audience

• 28 November 2014<br>• By Ffion Lindsay<p><b>A good public speaker takes their audience on a journey, leaving them feeling inspired and motivated. But structuring</b> …

What if you could replace performance evaluations with four simple questions?

Everyone loves to hate performance evaluations, and with good reason: Research has shown them to be ineffective, unreliable and unsatisfactory for seemingly everyone involved. They consume way too much time, leave most workers deflated and feel increasingly out of step with reality. A once-a-year, …

Employment

5 companies using content to become thought leaders

Prev.<p>[Title for Previous Page]<p>Next<p>[Title for Next Page]<p>January 11, 2014<p>VIEW SINGLE PAGE<p>As recently as five or six years ago, it was still common …

Video Usability

<b>Summary:</b> Video content is helpful only if users have control over it, understand what’s contained within it, and have an alternate way to access …

New York Times

What UX designers can learn from 1990s Japanese video games

Benjamin Brandall Contributor<p>Benjamin Brandall is a content crafter for Process Street.<p>More posts by this contributor:<p>Why it’s so easy to ignore your to-do list app but get distracted by Twitter<br>• Astonishment, Expectations And Reality In User Experience<p>I’m writing this from a slightly saddened …

InterAct

Trustworthiness in Web Design: 4 Credibility Factors

<b>Summary:</b> Websites must establish trust and present themselves as credible to turn visitors into customers. The methods that people use to determine …

UX Design

8 Ways UX Design Theory Transformed My Approach to Course Design

<i>UX Design Theory can teach us a lot about how to build community, communicate clearly, and set up effective systems as we design our courses. The</i> …

The Basics Of Microlearning

It's not you. Bad doors are everywhere. - Vox

Don Norman's seminal book on design, The Design of Everyday Things<i>,</i> was motivated by the same issue. Published 25 years ago, it remains just as relevant today. Doors shouldn't need instructions like this:<p>The shape of them, if made well, could guide you through just fine.<p>When most people complain …

Melinda Gates

MANAGE ASYNCHRONOUS LEARNING: Tether Your Space Junk

<i>by Melissa Smith and Maria Chilcote, Managing Partners and Owners, The Training Clinic</i><p>Have TONS of asynchronous learning out there that no one’s …

Inside the Podcast Brain: Why Do Audio Stories Captivate?

The emotional appeal of listening<p>In my all-time favorite episode of <i>Radiolab</i>, “Finding Emilie,” a young art student named Emilie Gossiaux gets into a terrible accident while riding her bike and, rendered blind and deaf, is unable to communicate with her loved ones until she makes an incredible …

The Brain

Tom Rath’s tips on impulse control and pursuing your passion.

Listen to this episode of The Moment with guest Tom Rath:<p>Advertisement<p>This week on The Moment, Brian talks to Tom Rath, the researcher and author …

Self-improvement

User experience is not enough – Service Design Magazine

User Experience and Customer Experience take care of the end user or customer. In such fields, designers push business not to take care only of …

Sometimes the Best Ideas Come from Outside Your Industry

It’s a strange thought, but the solution to your business’s innovation problem may be walking around in the head of someone who applies theatrical makeup for a living.<p>Or plays robot soccer. Or installs heavy machinery in mines. Or does something else that’s apparently unrelated to the problem …