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10 books Richard Branson thinks everyone should read

Over the years he has offered up dozens of titles that have kept his attention and helped him grow as a businessman.<p>We can't guarantee you'll follow in the entrepreneur's footsteps, but the books could certainly set you in the right direction.

Books

Algorithms for Big Data: A Free Course from Harvard

From Harvard professor Jelani Nelson comes "Algorithms for Big Data," a course intended for graduate students and advanced undergraduate students. …

Machine Learning

My Must-Have Mac Apps, 2017 Edition – MacStories - page 2

Utilities<p>The utilities I use on my Mac fall into a couple of categories. First, there are those apps that are so core to my use of macOS that they may as well be part of the operating system themselves. These are the first apps I install if I’m setting up a fresh Mac. The second category of …

Apps

25 Business Books That Every Entrepreneur Should Read (In 15 minutes)

Psst! Want to know the secret to success of people like <b>Warren Buffett</b> and <b>Bill Gates</b>? OK, brace yourself. It’s <b>books</b>. That’s right: reading is the one …

Blockchain

<i>Among emerging technology, Blockchain is probably the one that is surrounded by enigma on what exactly it is and how one can identify practical use</i> …

Blockchain

The Chatbot Landscape, 2017 Edition

<b>Details & Explanation</b><p>Here are some of our observations about each of the concentric circles: platforms, brands, providers and tools.<p><b>Platforms</b><p>In this …

Chatbots

8 Books Richard Branson Thinks You Should Read

Richard Branson, the Virgin Group Founder and self-described tie-loathing billionaire, still finds time in his busy schedule to read.<p>Over the years …

Books

The 10 Most Addicting Books, According to the Internet

When I asked the MR community to help me compile a list of genuinely addicting books, I had no idea the request would be met with such gusto. As of …

8 Best Sources to Study Blockchain Technology

Since 2013, Google search for Blockchain has risen 1900 percent. It’s considered one of the hottest technologies on the market, as Blockchain is on …

Blockchain
Artificial Intelligence

The Amazing Ways Google Uses Deep Learning AI

Deep learning is the area of artificial intelligence where the real magic is happening right now. Traditionally computers, while being very fast, have not been very smart – they have no ability to learn from their mistakes and have to be given precise instructions in order to carry out any …

Artificial Intelligence

Looking to Deliver IoT Value? Don’t Go It Alone.

There's a lot at stake in realizing the promise of the Internet of Things. Principally, it means being able to generate value in terms of business …

Internet of Things

A blockchain explanation your parents could understand

It's happening in an increasingly frequent manner: "Jamie, explain this blockchain stuff to me. I've read a bunch of articles and I'm no wiser." The …

AI And Chatbots Are Transforming The Customer Experience

Artificial Intelligence (AI) is dramatically changing business, and chatbots, fueled by AI, are becoming a viable customer service channel. The best ones deliver a customer experience (CX) in which customers cannot tell if they are communicating with a human or a computer. AI has come a long way in …

Chatbots

JPMorgan says everyone should read these 11 books this summer

1/<p>Climate of Hope: How Cities, Businesses, and Citizens Can Save the Planet<p><b>Authors:</b> Michael Bloomberg and Carl Pope<p><b>Description:</b> Noted philanthropist …

Books

6 Levels of Automation (Remastered)

This is a remastered version of a popular “6 Level of Automation” post.<p>It is common knowledge that cars are on their way to become self-driving. …

Automation

The future of IoT: Where it's heading, what to expect

The subject of the Internet of Things (IoT) has an extremely broad range of interpretations. Some immediately think of the “thing” itself as a …

Internet of Things

IoT and Blockchain Convergence

The Internet of Things (IoT) as a concept is fascinating and exciting, but one of the major challenging aspects of IoT is having a secure ecosystem …

Blockchain

The Firm of the Future

Scale and customer intimacy<p>For firms of the future, scale will still offer potential benefits, but the dynamics of scale, speed and customer intimacy …

Omnichannel Customer Experience Dominates Contact Centers' Future

NEW YORK, May 16, 2017 /PRNewswire/ -- Contact center executives face challenges with delivering an effortless on-demand experience for customers, …

Customer Experience Should Be Designed For And Measured By What Customer’s Actually Experience

Customer experience (CX) is the new black and it is, for all intents and purposes, the catalyst for accelerated and purposeful digital …

Customer Experience

Revolutionizing Customer Service

Every organization wants to raise its level of customer service. The question is how to do it.<p>Customer service experts Jochen Wirtz and Ron Kaufman—who are researchers, consultants, and authors—recommend revolutionizing customer service by jettisoning several conventional practices and engaging in …

Management
Customer Experience

How Machine Learning Makes Banking More Personal

Guest blogger James Baston-Pitt from OnFido on the personalization potential of machine learning and artificial intelligence in banking.

Machine Learning

How many of Goodreads’ “Books That Everyone Should Read at Least Once” have you read?

There are just some books that everyone should read at least once in their lives. Some are beloved books from childhood, like <i>Green Eggs and Ham</i> and</i> …

Literature

Microlearning In Learning And Development: The Digital Industrial Revolution

<b>The New Age For Corporate L&D: Microlearning In Learning And Development</b><p>Digital transformation is an industrial revolution, different to those the …

The Industrial Internet of Things market: state and outlook 2021

<b>The Industrial Internet of Things market (let’s simply say the Internet of Things without the Consumer Internet of Things part) is growing fast as</b> …

The 2017 CRM Service Leaders: Contact Center Infrastructure

THE MARKET<p>While the market for contact center infrastructure has seen its share of turmoil in the past few years, it remains a vibrant sector. In …

Tomorrow's cities - nightmare vision of the future?

<b>The connected city never sleeps. The thousands of sensors embedded in roads, sewers, water pipes, streetlights are busy collecting information day and night. Perhaps even your bin, which might also be tweeting.</b><p>Sensor provider Enevo offers internet connection for bins in cities in Finland, the …

Smart Cities