Philippe Surber

161 Flips | 12 Magazines | 15 Likes | 7 Following | 20 Followers | @philippesurber | Keep up with Philippe Surber on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Philippe Surber”

Recruitment as dating

Before getting into serious relationships, people generally date in order to get to know and see if they actually like each other.<p>Dating involves a …

The Future of Organizations is Responsive

How to Unlock Your Organization’s Potential to Change the World<p><i>Speaker Notes: February 2016</i><p>Hello, my name is Mike Arauz.<p>I work at a consulting firm …

Innovation

Checklist vs. Metrics in a Holacracy Tactical Meeting

In organizations that are new to Holacracy, the distinction between checklist items and metrics in a Tactical meeting can be challenging. Often, this …

Living in A Teal world

Nesbitt suggests “The Teal paradigm refers to the next stage in the evolution of human consciousness. When applied to organizations, this paradigm …

Gaming Industry

Topics vs. Tensions in a Tactical Meeting

One of the most common hurdles for employees at a company that’s adopting Holacracy is learning all of the lingo. The Holacratic vocabulary is full …

The Zappos story: Is holacracy a proven structure for improving customer experience?

Tracking the rise of holacracy means immersing yourself in the annals of philosophical thinking.<p>Early traces can be found in the 17th century writing …

Beyond the Holacracy Hype

It was a Thursday afternoon in Las Vegas. Five employees were camped out in a team room at Zappos, the largest company so far to implement holacracy—a form of self-management that confers decision power on fluid teams, or “circles,” and roles rather than individuals. On this particular day, in May …

Management

10 Rules For Efficient Form Design

Forms is the one of the most important <i>type of interaction</i> for users on the web and in the apps. They are used everywhere — for registration, …

10 Requirements For Making Home Page Carousels Work For End Users (If Needed)

Smashing Newsletter<p>Upgrade your inbox and get our editors’ picks twice a month.<p>With useful tips for web devs. Sent 2× a month.<br>You can unsubscribe any …

Visual Design

The 5 UX Gaps That Can Cripple Your Product

July 6, 2016When Adobe wanted to expand beyond photo editing and join the page layout market in 1994, it acquired the company Aldus and its product, …

Applying UX Design Methods to Organizational Design and Teamwork

By<aside class="pull_aside"> <blockquote class="pullquote TOPICPLACEHOLDER">The role of the UX designer is shifting from merely imagining and …

Content Strategie für Events

<b>Veranstaltungen sind ein Spezialfall für die Content Strategie. Apple, Google oder Facebook schaffen mit Events eine enorme Aufmerksamkeit – dazu</b> …

The End Game for Content Marketing Is Personalization, but Very Few Get It...

All recognize personalization is important - but relatively few are really engaged. There is a massive lack of understanding of personalization and …

Principles of bot design

Despite plenty of excitement it’s still unclear how conversational UIs can be made to work in a practical sense.But opinionated design principles can …

Der Bot macht’s möglich: Personalisierte News per Benachrichtigung auf Slack

Personalisierung ist eines der zentralen Features der Breaking News-App. Nutzer können über 90.000 Themen verfolgen und Push-Benachrichtigungen …

First Prototyping

Those <b>simple systems that we’re used to</b>, however, can provide a key to designing for more complex spaces. As systems theorist John Gall puts it, “A …

Will Chatbots Replace Apps? Current Marketing Trends Say Yes

Ever find yourself in an endless game of being put on hold and pushing numbers to try to reach a certain department on a customer service call? Ever …

7 Things Every Designer Needs to Know about Accessibility

Accessibility enables people with disabilities to perceive, understand, navigate, interact with, and contribute to the web. Imagine a world where …

Why tooltips are terrible and why you should use them for your product

<i>This is outlined in</i> <i>BJ Fogg’s mode</i><i>l which explains what causes people to behave in a certain way — check it out if you have users!</i><p>This was great user …

UX Design

Aus alt mach neu: So geht Content-Marketing mit bestehenden Inhalten [Kolumne]

Der Relaunch einer Website ist nichts Besonderes, das geschieht alle paar Jahre in zahllosen Unternehmen. Die technischen Faktoren, neue …

From TwoHeadlines to Shiv Integer, artists are subverting Silicon Valley’s tools to artistic ends<p>At Facebook’s F8 conference in Silicon Valley, David Marcus, the company’s head of messaging, proudly demonstrated its new suite of chatbots. Users can now get in a conversation with the likes of CNN, …

Build Networks, Not Bots

Bots hit the mark on every pattern Silicon Valley loves. But it’s worth taking a step back and looking at this frenzy with fresh eyes.<p>Google the phrase “bots in the news” and you’ll get 1.45 million results from the last few months. Silicon Valley loves wickedly smart artificial intelligence teams …

Social Media

Bot Wars: Why Big Tech Companies Want Apps To Talk Back To You

Can a new wave of chatbots from Facebook and Microsoft upend apps as we know them, or is that just wishful thinking?<p>The rise of conversational “chatbots” begins with a claim you might initially dismiss as preposterous. “Bots are the new apps,” Microsoft CEO Satya Nadella declared during the …

Chatbots

Why messaging bots are a looming security threat

Bots are taking over our messaging apps.<p>Last week, at its F8 developer conference, Facebook revealed the first wave of Bots for Messenger. These …

Elon Musk’s AI group has set up a “gym” to train bots

Earlier this week, OpenAI, the nonprofit research group with billion-dollar backing from Elon Musk and other tech luminaries, launched its first program. It’s called OpenAI Gym, and it’s meant to be used as a benchmarking tool for artificial intelligence programs.<p>Musk once said he thought truly …

Artificial Intelligence

To bot or not to bot

Everyone is talking bots these days, and they stress good points  —  new interaction options, lots of opportunities for distribution and discovery, and exciting new possibilities to deliver services to users.<p>While I am happy with people’s excitement with this trend, I also want to stress that bots …

Microsoft Adds Facebook Messenger to its Bot Framework

More evidence that the age of bots is upon us.<p>Microsoft has added Facebook Messenger to the list of channels supported by its month-old Microsoft Bot …

Anticipatory Design: When There’s Too Much to Choose From

The world of digital design is ever-evolving, especially as we begin to interact with more technologies on an increasingly diverse range of …

5 Registration Form Usability Guidelines

As a business owner, one familiar mistake you may have made on your web page is to have too many fields within a registration form. In many …