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Good Companies Are Storytellers. Great Companies Are Storydoers

Discussions about story and storytelling are pretty fashionable in marketing circles. I have ambivalent feelings about this. On the one hand, as a lifelong advocate for the power of story in business, I find this very encouraging. For all companies, having a story and knowing that story are crucial …

Connect, Then Lead

<b>Is it better to be loved or feared?</b><p>Niccolò Machiavelli pondered that timeless conundrum 500 years ago and hedged his bets. “It may be answered that one should wish to be both,” he acknowledged, “but because it is difficult to unite them in one person, it is much safer to be feared than loved.”<p>Now …

Working from Home: A Work in Progress

It’s now been about six weeks since all Yahoo! employees had to start showing up at the Internet giant’s offices every day. The company-confidential but widely circulated memo that banned telecommuting stressed the importance of physical proximity for preserving the creative culture that new CEO …

How Criticism Creates Innovative Teams

It’s tough to find examples of successfully challenging the boss, even tougher to find stories of leaders who specifically ask to be challenged. The most common is a tale of Alfred P. Sloan at General Motors. During a meeting in which GM’s top management team was considering a weighty decision, …

Are You Focusing on What’s Important?