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Handling Emotional Outbursts on Your Team

Do you have a crier on your team? You know, the one with tissue-thin skin who expresses frustration, sadness, or worry through tears. Or maybe you …

Falar pessoalmente é 34 vezes mais eficiente do que enviar um e-mail, diz estudo

Está comprovado pela ciência: "o olho no olho" gera mais resultado<p>"Olhos nos olhos/ Quero ver o que você diz”, cantava Chico Buarque nos anos 70 …

Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she tends to see setbacks as opportunities. She’s always engaged and is a source of calm to her colleagues. Her manager feels lucky to have such an easy direct …

A 3-Step Plan for Turning Weaknesses into Strengths

Yan Wang, the former CFO of VitalSmarts, didn’t survive Mao’s China by taking outlandish risks such as questioning those in positions of authority. As our CFO, she did impeccable work with the highest ethical standards. But challenging the status quo was deeply unsettling to her — especially if it …

If Employees Don’t Trust You, It’s Up to You to Fix It

Three years ago, 37% of CEOs were concerned about a lack of trust in businesses, according to the PwC Annual Global CEO survey. Across industries, that number has climbed to 55%.<p>A high level of trust between managers and employees defines the best workplaces and drives overall company performance …

Nine Things Successful People Do Differently

Why have you been so successful in reaching some of your goals, but not others? If you aren’t sure, you are far from alone in your confusion. It turns out that even brilliant, highly accomplished people are pretty lousy when it comes to understanding why they succeed or fail. The intuitive answer — …

Execution Is a People Problem, Not a Strategy Problem

Photography by Joe Munroe<p>Paul,* the CEO of Maxreed, a global publishing company, was having trouble sleeping. Publishing is an industry that’s changing even faster than most other fast-changing industries, but Paul wasn’t awake worrying about his strategy. He had a solid plan that took advantage of …

What We Learned About Management in 2016, in 19 Charts

The 1% and the Asian middle class have gained the most from globalization. The U.S. lower middle class, not so much.<p>In many cases, Millennials and Baby Boomers want the same things out of a new job. And Boomers are slightly more likely to want to work somewhere fun.<p>People who are both in demand by …

Customer Loyalty Is Overrated

Marketers spend a lot of time—and money—trying to delight consumers with ever-fresher, ever-more-appealing products. But their customers, it turns out, make most purchase decisions almost automatically. They look for what’s familiar and easy to buy. This package explores that idea and the science …

The Neuroscience of Trust

Companies are twisting themselves into knots to empower and challenge their employees. They’re anxious about the sad state of engagement, and rightly so, given the value they’re losing. Consider Gallup’s meta-analysis of decades’ worth of data: It shows that high engagement—defined largely as …

Getting Your Stars to Collaborate

How can you transform a competitive, star-driven culture into a collaborative one? Companies struggle with that question, particularly when knowledge work is the offering. Here’s the underlying tension: Their subject-matter experts must deeply immerse themselves in their disciplines to stay on the …

Start Your Customer Surveys by Asking What Went Right

Kenneth Andersson<p>Most organizations use customer surveys to measure satisfaction, pinpoint areas for improvement, or simply allow disgruntled patrons to vent. The approach is framed by a pessimistic mindset—one focused on problems. “Customers have been conditioned to always look for what’s wrong,” …

How to Tackle Your Toughest Decisions

Christopher DeLorenzo<p>Every manager makes tough calls—it comes with the job. And the toughest calls come in the gray areas—situations where you and your team have worked hard to gather the facts and done the best analysis you can, but you still don’t know what to do. It’s easy to become paralyzed in …

How to Use Stress to Your Advantage

You can’t go more than five minutes these days without hearing about stress: stress tests, stress management, how everyone’s eventual cause of death will probably be — you guessed it — stress. We humblebrag about stress, we complain about it, we take yoga classes and meditate to get rid of it. …

The 10 Most Stressful Jobs In 2016

The early months of a new year–following the fourth quarter and holidays, a chaotic time in almost any profession–are a popular time to reflect on work-related stress. What situations cause it most? How does it affect our work, and what can we do to prevent it?<p>For some workers, however, stressful …

Employment

8 Fascinating Things We Learned About The Mind In 2015

Memory erasing is just the beginning.<p>As the New Horizons spacecraft made its historic flight to Pluto and some scientists explored the far reaches of our solar system, others were making some incredible advances in their exploration of the inner workings of the mind.<p>Studies published this year shed …

How to Help Your Team Bounce Back from Failure

No one likes to fail. And while we all know the importance of learning from mistakes, both individuals and teams can struggle to bounce back from big blunders. Whether it was a project that didn’t meet its targets or an important deadline that you all missed, what can you do to help your employees …

Don’t Stop Daydreaming: Why a Wandering Mind Is Good for You

If you can’t get through this article without checking your Facebook, walking to the fridge, scrolling through your phone, and choosing something on …

Seven Habits of Optimistic People

Happy people live longer and feel better. But how do they stay so upbeat?<p><i>Editor’s Note: This article is one of the top 10 habits to adopt to be better at your job in 2016. See the full list here.</i><p>Optimists aren’t just people who see the glass half full. They also make more money than pessimists and …

Why Your Company Should Consider Banning Email

Not only does email stress you out, but it’s a colossal time suck. Then why not ditch it altogether?<p>The negative effect of email isn’t news. The average worker spends 28% of the workday on email, and the task increases stress levels.<p>Limiting the number of times you check your inbox reduces stress, …

The 10 most important Youtube videos of all time

In the past decade, the website has become a huge part of our culture and an important platform for brands to engage with users.<p>It's where music videos live. It's where movie trailers premiere. It's where a whole new class of multimillionaire "Youtube stars" have cropped up.<p>To chart Youtube's …

An Introduction to Data-Driven Decisions for Managers Who Don’t Like Math

Not a week goes by without us publishing something here at HBR about the value of data in business. Big data, small data, internal, external, experimental, observational — everywhere we look, information is being captured, quantified, and used to make business decisions.<p>Not everyone needs to become …

Project Manage Your Life

More and more companies are adopting software and product development frameworks like Agile, Scrum, and Kanban — which promote quick, iterative, lean production — to deliver higher quality products, faster. These methods help teams produce rapid, continuous improvements, via daily face-to-face …

The Behaviors that Define A-Players

Individual contributors sometimes ask themselves, “What will it take for others to recognize my potential?” They may simply want acknowledgement of the importance of the work they do. Or they may aspire to move into management. In some cases, they’ve been told that they’re doing fine and have been …

How to Manage Someone You Don’t Like

Everybody complains about incompetent bosses or dysfunctional co-workers, but what about irritating direct reports? What should you do if the person you manage drives you crazy? If the behavior is a performance issue, there’s a straightforward way to address what’s irking you — but what do you do …

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GitLab Community Edition<p>Open source software to collaborate on code<p>Manage Git repositories with fine-grained access controls that keep your code …

Your Guide To Finally Living A More Organized Life In 2015

Small steps and simple habits help you tackle your hectic life.<p>If you’re determined to be more organized this year, don’t make the all-too-common mistake of expecting it to happen all at once.<p>“People decide they are going to overhaul their lives in January and they are going to do it all at one …

12 of the Most Impressive Tiny Houses You've Ever Seen

These homes may be small, but they have huge appeal.<p>These homes may be small, but they have huge appeal. This piece originally appeared on CountryLiving.com.

Living Rooms

14 Tips To Make 2015 Your Most Productive Year Yet

We talk to the most productive people all year, here are their best productivity tips for 2015.<p>In case you haven’t noticed, we’re a little obsessed with productivity.<p>To make your quest for a more productive self this year something you can really work towards, we asked some of the most productive …

Turning Creative Ideas Into Successful Businesses: 13 Inspiring Stories From 2014

Teenage lingerie entrepreneurs, feminist coders, crossword-puzzle game changers, the engineer shaping the future of wearables, and more.<p>The common thread of almost every <i>Fast Company</i> story is a creative person who had a compelling idea and managed to spin it into a successful company or organization …