Patrick Baldys

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Miniature Dachshund playing fetch with automatic ball launcher

Learn This Customer Service Secret While Unwinding In A 5-Star Luxury Lounge

Today I’m going to teach you a way of interacting with customers that can transform the level of customer service you provide. You can read it here on this page or, if you want to see this acted out by experienced professionals<i>,</i> hightail it over to your nearest 5-star hotel, and specifically to …

A Former CIA Agent Explains How To Advance Your Career Like A Spy

They have to gain their opponent's trust and respond to a crisis quickly.<p>In the book "Work Like a Spy: Business Tips from a Former CIA Officer," J.C. Carleson writes about her experience as an undercover agent for the Central Intelligence Agency and the business and career tips she gained during …

Employment

How to be a good doctor

I love this beautiful essay on compassion and good death by Dr. Richard E. Cytowic. It's a piece that discusses how medicine dealt with death before …

The Truth About 'The Most Interesting Man In The World'

For over 40 years, Jonathan Goldsmith worked as a journeyman actor with hundreds of IMDB credits to his name.<p>In 2006, he booked the role of a lifetime: the spokesperson for a Dos Equis beer campaign that soon made him known to millions as "The Most Interesting Man In The World."<p>Goldsmith lived and …

DOS

Font Generator

YourFonts.com is an online font generator that allows you to create your own OpenType fonts within a couple of minutes. Go make your own handwriting …

How to Quit Your Procrastination Habit Once And For All

The first step is awareness–the rest will follow. Here’s how to own up to you procrastination habits, and correct them for good.<p>We all procrastinate, and by and large, we all know the solutions to our procrastination.<p>I put off writing this article (ironically, I know, and yes I know you’ll put off …

The Day the Rob Ford Story Stopped Being Funny

Of the four men in the most famous image of Ford hanging out in the drug house, one is dead, two are out on bail and the other remains the Mayor of Toronto<p><i>PLUS: The Definitive Rob Ford Timeline</i><p>It's been fun, I'm not going to lie. During the past three weeks in Toronto, you've never had to wonder …

Uruguay's president José Mujica: no palace, no motorcade, no frills

If anyone could claim to be leading by example in an age of austerity, it is José Mujica, Uruguay's president, who has forsworn a state palace in favour of a farmhouse, donates the vast bulk of his salary to social projects, flies economy class and drives an old Volkswagen Beetle.<p>But the former …