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Olivier Rourre
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Twitter embraces customer service role by highlighting support accounts

Twitter embraces customer service role by highlighting support accounts

TNW - Napier Lopez

Twitter has become something of a de facto alternative for brands to provide customer support. The company is now embracing that role with new features geared towards making it easier for users to know how they can contact a brand when they need help. Mainly, businesses can now add a ‘provides …

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