Arturo Orozco

19 Flips | 1 Magazine | 2 Following | @orocco | Keep up with Arturo Orozco on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Arturo Orozco”

The Science of Storytelling: Why Telling a Story is the Most Powerful Way to Activate Our Brains

<i>A good story can make or break a presentation, article, or conversation. But why is that? When Buffer co-founder Leo Widrich started to market his</i> …

A Ritz-Carlton Caliber Customer Experience Requires Employee Empowerment And Customer Service Standards

I speak a lot about employee autonomy (or, if you prefer, <i>“</i>empowerment”) in customer service and the customer experience. It’s important stuff.<p>I also spend a lot of time speaking about the need to set and maintain service and brand standards. <b></b>It’s important stuff as well.<p>Autonomy (empowerment) is a …

How Great Entrepreneurs Use Fear To Succeed: Lessons From Billion-Dollar Entrepreneurs

In his first inaugural address at the onset of the Great Depression, President Franklin D. Roosevelt uttered one of the more memorable lines of the English language, “the only thing we have to fear is fear itself.” The reason this line resonates through the generations is because fear can paralyze …

Since Everyone Is For Sale, How Do You Make the Best Deal?

You know that you can be bought. While there might be a few exceptions – outliers if you will – the overwhelming majority of people are for sale. This isn’t good or bad. It’s reality. However, there are quite a few caveats.<p>Self-made millionaires, for the most part, firmly believe that most anyone …

How To Lead From A Place Of Gratitude: Six Lessons

As entrepreneurs, our personal happiness, the way we listen to and react to our staff, and the way we shape our own role at work all have profound effects on our companies, and ultimately, on how they grow. But lasting change is difficult. I should know – I recently achieved three major advances …

Sir Ken Robinson: How To Discover Your True Talents

I spoke to Sir Ken Robinson about how professionals can discover their inner talents and passions. Robinson is an internationally recognized leader in the development of creativity, innovation and human resources in education and in business. The videos of his famous 2006 and 2010 talks to the …

How to escape education's death valley | Sir Ken Robinson

Why do we sleep? | Russell Foster

The Secret To Great Storytelling

If you want to master great storytelling, you have to learn 3 essential lessons. All of them are contained in a wonderful TED talk by Carmen Agra Deedy about her mother, driving, and a universal insight.<p><b>1. No story from your life is as interesting to others as it is to you.</b> You have to be concise. …

Four Extreme Leadership Principles Of A Navy SEAL

Have you ever felt like making a comparison between entrepreneurship and extreme competitive sports? If so, you’re not the first. My team member Adam Torkildson drew my attention this week to someone he met through his interest in extreme fitness–Mark DeLisle, a former Navy SEAL and current fitness …

Learning To Learn Faster: The One Superpower Everyone Needs

<b>The Superpower</b><p>I have a new book coming out early next year, <i>The Rise of Superman: Decoding the Science of Ultimate Human Performance.</i> As the title suggests, my subject matter is the outer limits of human potential and the question of what might actually be possible for our species.<p>During the course …

Learning To Learn Faster (Part III): The Amazing Sekou Andrews

For the past few blogs, we’ve been covering lessons learned at Jim Kwik and Tony Hsieh’s most recent SuperheroYou/Downtown Vegas event<p>The central idea behind this event and SuperheroYou is straightforward: If knowledge is power, then learning is a superpower, and if learning is a superpower then …

How You Can Make Your Brain Smarter Every Day

<b>By Michael Merzenich, Ph.D., Next Avenue Contributor</b><p><i>“Smarter Brains,” which reports on the latest research and discoveries in neuroscience and how we can apply them to our daily lives to boost our brain power at any age, airs on PBS stations nationwide in August. (Check local listings.) Michael</i> …

Too Ambitious For Your Own Good? Three Tips For Pacing Yourself

I am what one might affectionately call a “keener”, or on a bad day a “frazzled and perfectionistic over-achiever”. I’m working on it. This tendency is fairly pervasive in all areas of my life, from personal to professional. However, high up in the Rocky Mountains, away from my day-to-day work, I …

How To Get Meetings With People Too Busy To See You

Asking, “Can I have coffee with you to pick your brain?” is probably the worst possible way to get a meeting with someone with a busy schedule. Here’s a better approach.<p>——<p>Jason, an entrepreneur I’ve known for over a decade, came out to the ranch today. He was celebrating selling his company and …

Listening To Get Ahead

Listening is a skill that seems so easy to understand, and yet doing it well is the exception, not the rule. In business and in life, at one time or another you’ve heard the accusation, “You’re not listening to me.” Repeating verbatim what the other person just said only makes matters worse, …

Starting A Business? Consider These Five Invaluable Lessons First

At 16, I started my first business. I was among the throngs of a community that gathered on muggy summer nights to cheer on the home team at our high school football games. Cheering means one thing: yelling. And yelling means that people will have tired, sore, dry throats.<p>For the penny pinchers …

Why Spending $150K On An MBA Is Probably A Dumb Idea

I feel conflicted about MBAs. On one hand, I get that the conceptual and analytical tools that form the bulk of most MBA programs are very useful to someone who wants to operate a business. On the other hand, I know way too many MBAs who can’t manage or lead their way out of a paper bag – and still …

How To Work A Room Like You Own The Place

<i>This is a guest post by Nisa Chitakasem, co-author of the book</i> 135 Networking Career Tips.<p>Increasingly, we network by e-mail or through social media, such as LinkedIn, Facebook and Twitter. That’s a godsend for shy people. You can listen to conversations and chime in on your own terms.<p>But sometimes …