Nate Younglove

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How to Make Your New Employee's First Day a Huge Success

Think about the worst first day you’ve ever had.<p>For me—besides an emotionally scarring introductory day of middle school—it was the day I first …

Stop Focusing on Time: How to Manage and Increase Your Energy Levels

2017-09-18T18:27:37+00:00 June 5th, 2013/Productivity/By Charles Ngo/<p>Productivity: Stop Focusing on Time: How to Manage and Increase Your Energy …

Time Management

50 small things to help improve your customer service

<i>Here’s a guest post Greg Meyer, a member of the Customer WOW team at Desk.com, wrote for our WordofMouth.org project. Check it out for more great</i> …

Customer Experience

A 3-Step Customer Service Guide for Your Team

What you can do about that moment of truth, when a customer decides to stay or go.<p>When was the last time you sat on the phone with a customer service rep or stood in the middle of a store, hoping someone would help you out, knowing full well if no one responded gracefully, you'd be done with that …

Customer Service
Motivation

5 Ways to Keep Your Eye On the Goal

The most successful entrepreneurs do more than set goals. They keep those goals front and center--all the time.<p>I'm goal oriented. Professionally I am happiest when I have a number to hit, a timeline to make, or a task to complete. Personally, I am at my best when I have a big trip or event in the …

Motivation

17 Ways to Be Happier at Work

It's not difficult to experience more joy at work. You just need to know the rules.<p>A reader recently pointed me to some "rules for a happier life" that various folks have posted in various forms. Here's my take on those rules as they apply to the workplace:<p><b>1. Don't compare yourself to …

Happiness