For decades, strategy gurus have been telling firms to differentiate. From Michael Porter to Costas Markides and through the Blue Oceans of Kim and Mauborgne, strategy scholars have been urging executives
As the convergence of digital technologies drives unprecedented levels of change in global marketplaces, it is very much a reality that a company must, as Bill Gates put it, “innovate or die!” In therace
What is more important to company success, a strong external focus on customer experiences or an internal focus on effective and efficient operations? Of course, it’s a false dichotomy — you need both.
Chris spent years working for a supportive, encouraging manager at a major technology company headquartered in Silicon Valley. In fact, his boss raved about him. His manager gave him top ratings in his
School is back amid growing controversy and cynicism. The quality, validity and economic value of college degrees and MBAs have rarely been under such sustained assault. Employability of graduates has