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In 'Talking To Strangers,' Malcolm Gladwell Explores Why It's So Hard To Do

Culture

In 'Talking To Strangers,' Malcolm Gladwell Explores Why It's So Hard To Do

NPR - Brian Naylor

Malcolm Gladwell doesn't reference a famous line delivered by a prison chain-gang overseer to the character played by Paul Newman in the classic 1967 film Cool Hand Luke: "What we've got here is failure to communicate." But it's one of the few communication breakdowns he overlooks in Talking to …

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