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Personanondata - The Magazine
Nearly 7,000 people threatened to cancel their newspaper subscriptions. Here’s what got them to stay.

Nearly 7,000 people threatened to cancel their newspaper subscriptions. Here’s what got them to stay.

Nieman Lab - Laura Hazard Owen

You’re a print newspaper subscriber, and one morning your paper doesn’t show up. You call customer service (how brave of you!) and threaten to cancel. The apologetic customer service rep offers you a discount for the remainder of your subscription, which you accept. But what will you do when that …

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Nieman Lab

Figuring out the future of journalism.