A Machine May Not Take Your Job, but One Could Become Your Boss (Published 2019)
The goal of automation has always been efficiency. What if artificial intelligence sees humanity itself as the thing to be optimized? When Conor Sprouls, a customer service representative in the call center of the insurance giant MetLife talks to a customer over the phone, he keeps one eye on the …
Evangelos Avramakis flipped this story into DIGITAL CATALYSTS•1740d