Newman Rochester

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Worker lauded for inviting teen with autism to help him stock supermarket<p>Good Samaritans join police in dramatic car fire rescue: Video<p>Officer …

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The Big Question

Q: What was the worst business decision ever made?<p><b>Peter Stearns, provost, George Mason University</b><p>The early-18th-century <b>British South Sea Bubble</b> led to loss or ruin for most involved. Parliament pondered a resolution to tie the bankers up in snake-filled bags, while Isaac Newton, who’d lost money, …

Find the Coaching in Criticism

Feedback is crucial. That’s obvious: It improves performance, develops talent, aligns expectations, solves problems, guides promotion and pay, and boosts the bottom line.<p>But it’s equally obvious that in many organizations, feedback doesn’t work. A glance at the stats tells the story: Only 36% of …

The Most Successful Leaders Do 15 Things Automatically, Every Day

undefined<p>Leadership is learned behavior that becomes unconscious and automatic over time. For example, leaders can make several important decisions about an issue in the time it takes others to understand the question. Many people wonder how leaders know how to make the best decisions, often under …

Stop Worrying About Making the Right Decision

Much of my work as a coach involves helping people wrestle with an important decision. Some of these decisions feel particularly big because they involve selecting one option to the exclusion of all others when the cost of being “wrong” can be substantial: <i>If I’m at a crossroads in my career, which</i> …

Implementing Innovation: Segment Your Non-Customers

Some of the most successful and disruptive innovations stem from a company’s ability to tap into demand from non-customers in its market category. The challenge, of course, is to identify <i>why</i> these people aren’t customers already. Once you know why potential customers aren’t buying your product, you …

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Understand Your Body's Timetable

It's important to organize your day around your body's natural rhythms, says Carson Tate, founder and managing partner of management consultancy Working Simply. Tackle complex tasks when your energy's at its highest level. For many this may mean first thing in the morning, after you've rested and …

The 10 Skills That Will Get You Hired In 2013

The experts agree: anyone can take a course in C++, but it’s not going to land you the job. The most in-demand jobs for the new year might be rooted in the booming computer industry, but it’s not only technical and programming chops that prospective hires should be showcasing.<p>“The most sought-after …

Why Do So Many Incompetent Men Become Leaders?

There are three popular explanations for the clear under-representation of women in management, namely: (1) they are not capable; (2) they are not interested; (3) they are both interested and capable but unable to break the glass-ceiling: an invisible career barrier, based on prejudiced …

Three Differences Between Managers and Leaders

A young manager accosted me the other day. “I’ve been reading all about leadership, have implemented several ideas, and think I’m doing a good job at leading my team. How will I know when I’ve crossed over from being a manager to a leader?” he wanted to know.<p>I didn’t have a ready answer and it’s a …

20 Things 20-Year-Olds Don't Get

I started Docstoc in my 20’s, made the cover of one of those cliché “20 Under 20” lists, and today I employ an amazing group of 20-somethings. Call me a curmudgeon, but at 34, how I came up seems so different from what this millennial generation expects. I made a lot of mistakes along the way, and …

One Interview Question You Should Ask Every Candidate

Today I missed lunch. I frequently do when I write these articles. Sometimes I end up writing through the night despite the fact that I was tired at 11 p.m. I lose track of time. Why? Because writing these articles and helping others with my advice is something I am passionate about. It feeds my …

RANKED: These Are The Best Smartwatches You Can Buy Right Now

Apple, Google, Samsung, and Microsoft are all expected to release their own smartwatches.<p>Just last month, Foxconn showed off an iPhone-compatible smartwatch that can measure the wearer's vital signs like heart beat and respiration.<p>Thanks to David Schmidt of comparison shopping platform FindTheBest …

Smartwatches

Yahoo CEO Marissa Mayer's Mixed Marks For Her First Year

<i>Check out the details of how we did the grading here.</i><p>Unlike her three immediate predecessors*, Marissa Mayer managed to make it through an entire year as CEO of Yahoo. She even got a $1.1 million bonus halfway through her first year, which began July 17, 2012. Did she earn it? Shares are up 80%, …

Reinvigorate a Disengaged Sales Force

A stunning 70% of U.S. workers say they are “not engaged” or “actively disengaged” with their work, according to Gallup’s ongoing study of the American workplace from 2010 through 2012. Sales reps — the people who represent your firm with customers — are not an exception. What must you do, at a …

What to Ask Your “Numbers People”

If you’re a manager working with the analysts in your organization to make more data-driven business decisions, asking good questions should be one of your top priorities. Many managers fear that asking questions will make them appear unintelligent about quantitative matters. However, if you ask …

Why So Many Leadership Programs Ultimately Fail

The topic in the Executive Committee meeting turned to Europe. The technology company, Alentix*, was doing well and growing annually at the rate of about 15%. But its European division was struggling. It had been five years since the region turned a profit.<p>Yet no one had addressed that issue. Jean, …