Mynhardt Van PletsenMeeting Customers' High Expectations Isn't Enough Anymore. Here's How the Best Retailers Are Exceeding Themverified_publisherInc Magazine - Anna MeyerYou already know your online shopping experience must be seamless. Here's how companies like Crate&Barrel and Rent the Runway are handling a new environment where customers keep raising the bar. For retail brands new or old, consumers' expectations keep raising the bar. And these days, that …
Mynhardt Van Pletsen3 Big Reasons People Still Shop in Person (Instead of Just Buying Everything on Their Phones)verified_publisherInc Magazine - Bill Murphy Jr.Necessity, convenience, and experience. I was in Boston with some of my best friends from college over the weekend. It was a fun trip. It also led to three experiences involving shopping: Experience #1: Friday morning. I went to the mall ahead of the trip. I needed a shirt, and wanted to try Untuckit. …
Mynhardt Van PletsenThe American Dream Mall Is The Next Step In The Evolution Of RetailForbes - Richard KestenbaumFor the last 23 years, a three-million-square-foot mall in East Rutherford, New Jersey, has been abuilding. On October 25, after more than $5 billion of investment and two bankruptcies, the first stage of the American Dream mall will open. Consumers will finally get to see what $5 billion buys. I …
Mynhardt Van PletsenWhy Younger Consumers Are Hitting Retail Locations Rather Than Shopping Digitallyverified_publisherAdweek - Janet StilsonRetail brands are trying to appeal to millennials and Gen Z While some may believe that millennials and Gen Z might prefer shopping digitally, the …
Mynhardt Van PletsenMalls Are Dying, But There’s A 3-Step Plan That Can Save ThemForbes - Chris WaltonAfter spending the last few weeks writing about the grocery industry, it is time to discuss another industry that is in an even greater state of upheaval — the shopping mall industry. The mall game has become a split between the haves and the have-nots. Class A malls are thriving, while Class B and …
Mynhardt Van PletsenBritish Shoppers Want Sustainability. Retailers Are Grappling With How to Give It to Themverified_publisherAdweek - Diana PearlSpeakers at the FT’s Future of Retail summit in London address the conundrum: “We’re not going to have a sodding planet.” This story is part of a …
