AvatarJeanieWhy the customer experience mattersmckinsey.comWhy the customer experience matters A company’s relationship with its customers is about much more than improving product ratings or decreasing wait …
AvatarJeanie6 TED talks that could help you harness your inner creativityverified_publisherLadders - Sami AllenWe love TED Talks for just about any occasion — when we need inspiration, when we want to learn about money and when we have 10 minutes to spare and …
AvatarJeanieDesign Thinking 101nngroup.com - World Leaders in Research-Based User ExperienceDesign Thinking 101 Summary: What is "design thinking" and why should you care? The 6 steps of the process defined. 3 minute video by 2019-01-18 3 Sarah …
AvatarJeanieThe quest for simplicityuxdesign.cc - Eugen EşanuMost of the times we think as complexity as something bad. And I tended to fall in that pitfall myself. Until one day when I was having a conversation …
AvatarJeanieHow to Grow Your Business with Content Marketing for Any Size Business and Budgetthemarketingnutz.com - Pam MooreContent. It's everywhere. It is the foundation of the online web and how you can use social media and digital marketing to connect with your …
AvatarJeanie8 ways to show real strength at work … even when you’re feeling anything but strongverified_publisherLadders - Maxie McCoyMany situations look stronger from the outside than they actually feel on the inside. What we see is not what we always get. Our friends might smile …