Mynhardt Van PletsenAdweekverified_publisherAdweekBreaking News in Advertising, Media and Technology Editor’s Pick Christmas Ads 2022: How Brands Are Celebrating the Holiday Season By Rebecca Stewart & …
Mynhardt Van PletsenCouncil Post: How To Analyze Your Customer Experience To Grow Your BusinessForbesFor the past several years, we've been telling our clients that by 2020, providing a seamless customer experience will be more important than price or the product itself. Most consumers are willing to pay a few more dollars or sacrifice minor product features for the simplicity of a …
Mynhardt Van PletsenTheme Parks Are Masters at Getting Customers to Buy More. 2 Simple Ways Your Brand Can Tooverified_publisherInc Magazine - Sonia ThompsonYour customers will gladly give you more of their time, attention, and hard-earned money when you give them a compelling reason. A while back, I went to the Universal Studios theme park with my husband. He is a big Marvel comics fan, so he reveled in the chance to ride The Hulk roller coaster, take …
Mynhardt Van PletsenHere’s What Experts Say Is The Key To Customer Service Success In 2020Forbes - Dan GingissA customer service interaction can often be a make-or-break opportunity for a company. Initiated usually because of a failure to meet expectations elsewhere in the customer journey, customer service can become an organization’s last line of defense in avoiding attrition and lost revenue. Bad …
Mynhardt Van PletsenHere are the Experience Management Trends We’ll See in 2020verified_publisherFast Company - By Susan Galer For SapFor customers today, experience is everything. Here are the experience management trends to watch Just for the fun of it, I tried to count the number of times the word “experience” popped up in 2020 trend reports from some of the leading industry analysts. Without exaggeration, there were too many …
Mynhardt Van Pletsen7 Best-Kept Secrets to Building Better Customer Relationshipsverified_publisherInc Magazine - Young Entrepreneur CouncilDon't be afraid to get more personal and show your humanity in your interactions. Businesses need to go above and beyond to ensure customer satisfaction as their very survival and future growth hinges on whether they are making their clients happy. Happy clients means return clients, which results …
