mkali

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Signs You’re Being Passive-Aggressive

When was the last time you did any of the following at work?<p>You didn’t share your honest view on a topic, even when asked.<br>• You got upset with someone, but didn’t let them know why.<br>• You procrastinated on completing a deliverable primarily because you just didn’t see the value in it.<br>• You praised someone …

Clayton Christensen: Do We Need A Revolution In Management?

“Do we need a revolution?” ask Clayton Christensen and Derek van Bever in the June 2014 Harvard Business Review (HBR). “The orthodoxies governing finance are so entrenched that we almost need a modern-day Martin Luther to articulate the need for change.”<p>When “the world’s most influential business …

The Seven Skills You Need to Thrive in the C-Suite

What executive skills are most prized by companies today? How has that array of skills changed in the last decade, and how is it likely to change in the next ten years? To find out, I surveyed senior consultants in 2010 at a top-five global executive-search firm. Experienced search consultants …

Creating a Culture of Quality

In most industries, quality has never mattered more. New technologies have empowered customers to seek out and compare an endless array of products from around the globe. Shoppers can click to find objective data compiled by experts at organizations such as Consumer Reports and J.D. Power and go …

15 Rules for Negotiating a Job Offer

Job-offer negotiations are rarely easy. Consider three typical scenarios:<p>You’re in a third-round interview for a job at a company you like, but a firm you admire even more just invited you in. Suddenly the first hiring manager cuts to the chase: “As you know, we’re considering many candidates. We …

What Great Corporate Wellness Programs Do

In a recent HBR post, “In Defense of Corporate Wellness Programs,” doctor and entrepreneur Rajiv Kumar took on the doubters about the value of workplace wellness programs. But as designers and researchers who have spent the better part of two years creating a system of healthy living for a huge …

Five Questions Every Leader Should Ask About Organizational Design

A few years ago Dave Ulrich, a management thought leader from the University of Michigan, made a comment I found both insightful and profound: “<i>Every</i> leader needs to have a model of organization design.” Typically a graphic depiction of the organizational components to be addressed in a redesign …

Life’s Work: An Interview with Salman Khan

Photography: Jonathan Sprague<p>Salman Khan was working as a hedge fund analyst when he started using online tools to tutor his cousins in math. Nine years later, his nonprofit organization, Khan Academy, draws on the same approach to offer more than 5,000 free, web-based video lessons to millions of …

Harvard Biz Review on Twitter: "Rule #1: Hire, reward, and tolerate only fully formed adults http://t.co/Wh1XFu4GqM @netflix http://t.co/reW7QQ2gkU"

Replying to @<b>HarvardBiz</b><p>Rule #1: Hire, reward, and tolerate only fully formed adults: http://s.hbr.org/1cNMgLU @<b>netflix</b> pic.twitter.com/edlV446CDN via …

The Seven Imperatives to Keeping Meetings on Track

There’s nothing more annoying than a meeting that goes on and on and on. As a manager, it’s your job to make sure people don’t go off on tangents or give endless speeches. But how can you keep people focused without being a taskmaster or squashing creativity?<p><b>What the Experts Say</b> <br>The good news is …

Doing Less, Leading More

Our first accomplishments as professionals are usually rooted in our skill as individual contributors. In most fields we add value in the early stages of our careers by getting things done. We’re fast, we’re efficient, and we do high-quality work. In a word, we’re <i>doers.</i> But when we carry this …

The Fine Art of Tough Love

What does it take to achieve excellence? I’ve spent much of my career chronicling top executives as a business journalist. But I’ve spent much of the last year on a very different pursuit, coauthoring a book about education, focusing on a tough but ultimately revered public-school music teacher.<p>And …

The Focused Leader

A primary task of leadership is to direct attention.To do so, leaders must learn to focus their own attention. When we speak about being focused, we commonly mean thinking about one thing while filtering out distractions. But a wealth of recent research in neuroscience shows that we focus in many …

The Customer Support Hierarchy of Needs

Almost five years ago, I was sitting in the conference room of one of the world’s largest insurance companies, trying to push the idea of social customer relationship management to their corporate marketing team. I showed them the power of Twitter and Facebook, and painted pictures of how they …

Be Seen as a Leader

You’ve been assigned to a new cross-divisional task force, and the first meeting is today. Managers from across the company are gathered in a conference room at headquarters; colleagues from international offices are participating via conference call and Skype. The CEO, there just to oversee the …

Our Dangerous Obsession with External Recognition

Rebecca, a tech entrepreneur, would love you to equate her company’s expansive press coverage with real value creation. “Yesterday, we got written up in TechCrunch and LA Magazine, and we all had dinner at Nobu to celebrate!” She will, however, conveniently forget to mention that her startup has …

Warren Buffett's secrets uncovered by new study

Is Warren Buffett's success as an investor the result of luck or skill?<p>Is Warren Buffett's success as an investor the result of luck or skill? That's the question two analysts at AQR Capital Management, one of the world's largest and most sophisticated hedge funds, and a professor at New York …

How Google Sold Its Engineers on Management

Artwork: Chad Hagen, Graphic Composition No. 1, 2009, digital<p>Since the early days of Google, people throughout the company have questioned the value of managers. That skepticism stems from a highly technocratic culture. As one software engineer, Eric Flatt, puts it, “We are a company built by …

Harvard Biz Review on Twitter: ".@google's best managers empower their teams and avoid micromanaging: http://t.co/vtFcRC4c0i http://t.co/CJyDfdVSLZ"

Evaluate Your Emotional Agility

Norman Vincent Peale, the author of <i>The Power of Positive Thinking</i>, was known for pithy, uplifting quotes like “Keep your heart free from hate, your mind from worry,” “Change your thoughts and you change your world,” and “When you get up in the morning, you have two choices — either to be happy or …

Cutting Costs Without Cutting Corners: Lessons from Banner Health

Cost cutting is difficult in any industry, but it’s particularly challenging in healthcare, where organizations are simultaneously undergoing a major transformation to improve care and the patient experience. In a hospital setting, cost-reduction is often equated with cutting corners, and so is …

Men's Health - Fitness, Nutrition, Health, Sex, Style & Weight Loss Tips for Men

Been focusing on your upper body? Tug these on and your secret will be safe.<p>Here's the secret to the Ice Man's seemingly superhuman abilities.<p>Don't worry. Everyone who wants to work out still can.<p>"This is a healthy way for a child to be punished because it's exercise."<p>"I find using lube and taking …

Health law smoking penalties could hit poor the hardest

An estimated 29% of adults with incomes below the federal poverty level smoke, vs. 18% of those above.<p>WASHINGTON — Smokers – and chewers – in some states may have to pay as much as 50% more in premiums than non-smokers if they sign up for insurance through state health exchanges that open next …

Six Principles for Developing Humility as a Leader

Whether we’re looking at business or politics, sports or entertainment, it’s clear we live in an era of self-celebration. Fame is equated with success, and being self-referential has become the norm. As a result we are encouraged to pump ourselves full of alarming self-confidence. Bluster and the …

20 free things to do in Sydney

You don't need a fat wallet to enjoy the glamour and chic of Sydney. These 20 attractions, activities and icons won't cost you a cent.<p><b>Take the Bondi to Coogee Walk</b><p>One of the most spectacular walks and coastlines you could hope to see, this route takes in some of Sydney’s most iconic beaches. In …

Australia

Closing the Chasm Between Strategy and Execution

Setting strategy is elegant. It’s a clean and sophisticated process of collecting and analyzing data, generating insights, and identifying smart paths forward. Done at arm’s length in an academic fashion, tight logic is the only glue needed to hold ideas together. The output is a smooth narrative …

Smart Leaders Have Protégés

Just how important protégés are to a powerful person was made clear to me by this question, told to me by a Fortune 100 CEO. When choosing his direct reports, he asks: “How many blazing talents have you developed over the years and put in top positions across the company, so that if I asked you to …

Are You Focusing on What’s Important?