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By Administrative Magic | Dedicated to Executive Assistants, Virtual Assistants, Personal Assistants, Office Managers and Time Ninjas.

The Real Reason Not to Hire a Friend

When Jason Raftis was a sales manager at a car dealership in Florida, he decided to give a longtime friend a job in his department.

He quickly realised his mistake. The friend started making a habit of detailing their college exploits in front of other employees — and that was only the start.

“[It] …

Work-Life Balance

How to deal with negative feedback

I was spending time with a group of entrepreneurs recently, and we got talking about our experiences of being met with scepticism when trying to get …

Negative Feedback

Training Event for Administrative Professionals and Executive Assistants

Adapt and Advance at the 2015 APC
The APC is the premier training event where Administrative Professionals and Executive Assistants from around the …

Pacific Crest Trail

Admin2Admin | Explore the Possibilities

NEW on August 21



Admin to Admin is all about meeting your professional development needs. Join us for creative, …

Inside the secret society of executive moms

A look at the surprising, off-the-radar ways working moms help each other balance families and high-powered careers

When Meghan Mills, director of global corporate sales at one of the top hotel companies, returned to work after her maternity leave, she had many concerns. Among the most pressing: An …

Secret Societies

What makes a Tech Savvy Assistant? Courtesy of @redcapeco

Exceptional EA Turns Two

Exceptional EA turns two years old this week, and I’m writing today to thank readers from around the globe for joining in this celebration of

South Korea

March 2016 CAP and OM Exam Study Groups

I am running online study groups to prepare students for the March 2016 Certified Administrative Professional (CAP) and Organizational Management …


office* 2014

United Kingdom

Why I Write in PowerPoint

When writing business documents (aside from emails), most people turn to word-processing software. That’s not the only option. You can do everything — outlines, drafts, revisions, and even layouts, if you’d like — in PowerPoint or similar presentation programs.

That’s what I’ve used to write my …

Microsoft PowerPoint

13 Ways You Can Immediately Be Productive in Your New Job

Follow these tips to launch into your new job successfully.

New job transitions can be tough. They require abundant energy, motivation, and perseverance. Setting realistic expectations about the roller coaster ride ahead will help you through the peaks and troughs of your transition. The following …


Kia ora tatou from @WRapana, National President and the members of the @AAPNZ from #Christchurch #NewZealand

My Year at PETA: What to Do When Your Job Becomes an Ethical Dilemma

I checked the parking lot again: The coast was clear. We settled into the back seat of my car. What if someone caught us? Someone would tell Dan, …


IAAP Summit 2015: The Foundation & Closing Session

The Foundation Celebration
The Foundation of IAAP held a lively celebration to acknowledge award recipients, Amazing Ride 2015 winners and …


Foundation of IAAP scholarship winner, Catherine Marshall, gave an inspiring speech on her road to #iaapsummit2015

Your craziest job interview stories: 'The chair flew up and knocked out my teeth'

In our recent GuardianWitness assignment, we asked you for your quirkiest job interview stories. From turning up to an interview dressed as Bart Simpson to knocking out two front teeth, here’s a collection of our readers’ wildest interview blunders.

A leading fashion designer said I had ‘the wrong …

Job Interviews

7 Ways Introverts Can Become Master Minglers

We’re all familiar with the concept of networking, and there are some myths about this social practice that I’d like to clear up. First of all, there’s an assumption that you have to be “good” at networking or it won’t get you anywhere. We’re often told that while it’s important to know a lot of …


Top Personal Assistants power Manchester's businesses

Over nine in ten (94%) personal assistants in Manchester say their bosses could not do their role without them and their bosses agree, according to …


Microsoft Sharepoint 2013 Study Group

Wed. Sept. 2-23, 2015 7:00-9:00 PM Central Time

Microsoft Sharepoint

The Microsoft Office Sharepoint 2013 Certification Study Group will be held on …

Real Careers: Dalya Bernstein

Exceptional EA showcases Real Careers, in which administrators from around the globe generously share the benefit of their experience. We’ve made


“I Went On More Than 100 Job Interviews in 8 Months—Here’s What I Learned”

“I am a warrior with a warrior spirit!” This is the phrase I repeated to myself over and over again after I heard my pastor say it one Sunday …

Job Interviews

5 Tips on Professional Communication in the Text-Chat Age

Do you know what LOL, BTW, and TTYL stand for? If you’re younger than 20 or you have a kid who is, you may have some insights into the acronymic …

Text Messaging

Becoming Exceptional: Communities of Practice

With whom would you rather work: EAs/PAs who are treated royally or as the elites among the admin. staff in your organisation … or people who