Miguel Melo de Carvalho

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What Customers Really Want: It Might Surprise You

You don't need the resources of Amazon or Netflix to make the moves that will keep your customers coming back for more.<p>With the unparalleled success of companies such as Amazon getting constant media attention, it's easy to assume that customers only want products or services that come cheap and …

Customer Experience

How to get promoted to a leadership role: 4 key skill sets to master

Looking to move from leading yourself to leading a team or organization? Here are the skills you need to move up the career ladder.<p>Most professionals …

7 Ways to Get People To Like You From an FBI Behavior Expert

Meeting new people can be awkward. What should you say? How can you make a good impression? How do you keep a conversation going?<p>Research shows …

Self-help

40 Questions To Ask A Mentor

Imagine you approached someone you admired, and boldly asked that person to mentor you. And the answer was “Yes!” But a year into the relationship, those monthly mentoring sessions might not invigorate you like they used to, and aren’t quite as energizing for the mentor, either.<p>Have conversations …

Project Management

Want to Become a Consultant? There's an App for That. Actually, There Are 3.

If you have skills that others need, consider the apps Clarity, Moonlighting and Upwork.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>If you're a seasoned entrepreneur, you're likely expert at something other entrepreneurs need help with -- be it complex accounting issues, or how to …

15 Top Leadership Books Every Current or Future Boss Should Read

There's something here for everyone, whatever your level of leadership.<p>Ever since Robert K. Greenleaf wrote his seminal essay, <i>The Servant as Leader</i>, the servant leadership movement has risen from obscurity to the very principles of how the most successful companies on the planet operate and …

Leadership

19 Interview Questions That Cut Through the BS to Reveal a Great Hire

Employee turnover is downright costly. A great way to avoid it is to ask the right questions in the interview process.<p>I hate to start on a grim note, but it's necessary. Bringing in a few bad apples because of a lack of due diligence in the hiring process can be very costly (and inexcusable). Check …

You Can Take These 8,000 College and University Courses For Free

College is expensive. In recent years several universities and colleges around the world have started offering some of their courses for free. Over …

Children are learning to code with new toys they can touch and feel

So you want your kid to grow up to be Mark Zuckerberg? Get them started early. Toymakers are creating everything from board games to wooden logic puzzles to teach children—as young as three years old—how to code.<p>Kano and Primo Toys sell play sets that mix hardware and software, creating a hands-on …

Mark Zuckerberg

12 Critical Attributes You Should Seek When Hiring

The hiring process can be long and costly, involving months of job postings on numerous sites, talking with recruiters and going through far too many resumes. The technical aspects — such as their years of experience or skill sets — are easy enough to define. But what about the less obvious …

Leadership

How to Make Sure Your Employees Never Complain About You as a Boss | Inc.com

Everyone loves to complain about their boss, and a classic Gallup study found that 50 percent of current employees have left at least one job in their career to get away from a bad manager.<p>When asked for clarification, the most common reason seems to be a managers lack of clarity in setting …

Leadership

An Email From Elon Musk Reveals Why Managers Are Always a Bad idea | Inc.com

Survey.com's annual "Wasting Time at Work" report revealed that if you eliminate managers completely, you remove 75 percent of the reasons someone will leave your company. There is a simple reason for that. They're in the way, literally. Elon Musk knows that, and isn't alone.<p>Before Elon Musk, There …

Tesla

Netflix has thousands of hidden categories. Someone listed them all

There are over 3000 hidden categories on Netflix that require a “secret” code to access and someone took the time to list them all.<p>The number combination, or “secret code” is appended at the end of the URL, after /browse/genre, and acts like a genre itself.<p>The sub-categories on the list range from …

Critically-Acclaimed

These secret Netflix codes uncover a list of 'hidden' films and TV shows — and it's easy to use them

To access the extra content, all you need to do is add the code for the desired genre or sub genre to the end of the usual Netflix URL.<p>For example, to access the list for "action & adventure," you would add the code 1365, making your URL become: http://www.netflix.com/browse/genre/1365.<p>Niche sub …

Entertainment

Health Care Providers Can Use Design Thinking to Improve Patient Experiences

A hospital administrator recently talked to us about an issue that is all too common for patients: missed medical appointments. The story was about a woman named Mary (a pseudonym), a patient with a painful chronic condition who continually failed to keep her regular appointments. In an effort to …

There are 4 primary communication personalities —and knowing yours can help you improve your relationships

More than two million people have taken a DISC assessment to better understand their communication style.<p>In fact, organizations that I work with often request DISC profiles for high-potential employees and high-performance teams to help them identify and maximize their strengths.<p>Research shows that …

15 Products For Creative But Lazy People

"Creativity is intelligence having fun."<p>We hope you love the products we recommend! Just so you know, BuzzFeed may collect a share of sales from the links on this page.

How to Create a Stunning Gallery Wall With Your Own Photos

If the idea of building a gallery wall exhausts you, we have that in common. The entire process — from collecting and framing the art to executing the installation — felt overwhelming when I attempted it on my own. It wasn't until Simply Framed asked me to try its new Print & Frame service that I …

Framing

Career Coach: Feeling bored in the job? Here’s how to get out of that rut.

Feeling bored or stagnant in your current role? Thinking about searching for a new job, but not sure a job change is right for you? This is an excellent time to reflect upon not only your successes of the previous year, but also to look to the future with an eye toward enhancing your job …

Employment

The Harvard Business Review Manager's Handbook: The 17 Skills Leaders Need to Stand Out

Publication Date: <b>January 03, 2017</b><p>The one primer you need to develop your managerial and leadership skills. Whether you're a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes--a direct report's anxious questions, your …

15 Free E-Books That Will Help You Be a Better Entrepreneur | Inc.com

Whether you have only recently started entertaining the thought of striking out on your own or you've been an entrepreneur for a while, we can all agree on one thing, there is always more to learn. The other thing we can all agree on is that trying to find the information you need can be …

Small Business

The four pledges I took to make my life better

Life is all about change. As they say <i>“we cannot become what we want to be by remaining what we are”.</i> It takes great courage and perseverance to …

34 Remarkable and Surprising Things About The Future

I’ve been reading and thinking about the future a lot recently, and decided to spend a week “nerding out” at Singularity University, to satisfy my …

Entry-level to CEO: 11 online classes to improve your interpersonal skills

Whenever I used to meet charismatic people, I automatically assumed they were just lucky to be born with great genetics — while I was the unfortunate …

If You Want To Innovate, Learn These 9 Rules

On December 9th, 1968, a research project funded by the US Department of Defense launched a revolution. The focus was not a Cold War adversary or even a resource rich banana republic, but rather to “augment human intellect” and the man driving it was not a general, but a mild mannered engineer …

Innovation

9 Things That Will Never Go Out Of Style

<b>Trends come and go and, because of their very nature, often repeat years later.</b><p>But the true men’s wear classics have stood the test of time – decades …

Men's Fashion

20 Companies With the Best Job Perks

For most workers, getting free office coffee and paid vacation—maybe even a few weeks of maternity leave!—is considered a job perk. But for the lucky …

100+ Essential Books Every Man Should Read

Amazon is offering $5 off on print book purchases of $15 or more until 11:59 pm December 14, 2017. Use the promo code <b>BOOKGIFT17</b> at checkout to …