mhwhaley

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The Salary Gap Between Stingy and Generous Companies Is Growing

What’s behind rising income inequality: the pay difference between janitors and CEOs, or the gap between how well different employers pay each position? Income inequality in the U.S. has historically more about the former. But a new NBER paper argues that the increase in inequality in recent years …

Guide to a great resume

20th Century Man

Why Your Best Employees Are Leaving, And How To Stop Them

Turnover rates are rising. How can you keep the economy from stealing away your best people?<p>We all know about the importance of employee retention, so then why are so many companies so bad at keeping their best people?<p>According to a study from global management consultant firm the Hay Group and the …

The Workplace

Three Steps To Writing The Perfect LinkedIn Summary

If you read my Forbes article “Move Over, Resume, You’ve Been Replaced,” you understand why your bio (I call it a 3D brand bio) is the most powerful personal branding tool you have. And in the digital world, the most important version of your bio is your LinkedIn summary. This will likely be read …

National Geographic Travel

The Best Holiday Treats in NYC

I ducked into Jacques Torres’ chocolate oasis and came face to face with a police officer. I love the NYPD, largely because of their help in silencing the ear-splitting music from Madame X nightclub near my first apartment, so I welcome the sight. But I wonder if he’s there to investigate a candy …

NYC by Pizza

On a typical day, Scott Wiener teaches children about the science of pizza at the New York Public Library, researches his forthcoming book on pizza boxes, and leads at least one of the pizza tours for which he’s most known. As Adam Brija, manager at the legendary Patsy’s Pizzeria, said of Scott, …

National Geographic Travel

A brunch-lover’s guide to New York City

Ahh, brunch. One part omelette, two parts mimosa, three parts coffee – life’s sweet distraction when the workweek is nigh. Though not a uniquely New York 'thing' <i>per se</i>, there’s no other city that takes its breakfast-lunch combustion quite as seriously as the Big Apple and every visitor should take …

New York City

Amazon's Letter To Shareholders Should Inspire Every Company In America

Late last week, Amazon CEO Jeff Bezos published his latest letter to shareholders.<p>This year's letter, like most of Bezos' letters, should inspire most companies to change the way they do business.<p>Specifically, it should inspire companies to do business the way Amazon does business — sacrificing <i>this</i> …

Customers

6 NBA Stars LA Lakers Could Be Poised to Target in Wake of Kobe Bryant's Injury

With the news that Kobe Bryant's 2013-14 season could be in jeopardy, the Los Angeles Lakers must look to replenish his lost production for next season.<p>Obviously with the trade deadline already passed there won't be anything they can do until the summer.<p>But it isn't the Lakers style to go out and …

NBA

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How Miami Heat's LeBron James Is a Better Player Now Than Last Year

It's fair to say that the year LeBron James had in 2012 was possibly the best stretch of basketball any human being had ever experienced.<p>James collected his third MVP award in the past four seasons. He lead the charge for Team USA in the Olympics to capture his second gold medal. And, most …

Basketball

Apple Settles iPhone Water Damage Suit

Apple has agreed to pay $53 million to settle a class action lawsuit claiming it failed to honor warranties on iPhones and iPods. Turns out the …

With Ron Johnson Out, What Should J.C. Penney Do Now?

J.C. Penney and its CEO Ron Johnson have parted ways. The news wasn’t terribly surprising as 2012 had been a challenging year: sales were down by $4.3B, the company lost close to $1B, and its stock price dropped by more than 50%. Despite Johnson’s and his supporters’ pleas of “give us more time,” …

The Happiest People Pursue the Most Difficult Problems

Lurking behind the question of jobs — whether there are enough of them, how hard we should work at them, and what kind the future will bring — is a major problem of job engagement. Too many people are tuned out, turned off, or ready to leave. But there’s one striking exception.<p>The happiest people I …

Austerity’s Big Bait-and-Switch

An interview with <b>Mark Blyth</b>, professor at Brown University and author of <i>Austerity: The History of a Dangerous Idea</i>.<p>SARAH GREEN: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Sarah Green. I’m talking today with Mark Blyth, professor at Brown University and author of the new book, …

Customer Service

Online Marketing Success Gone Wrong? | Inc.com

This story has all of the right components for an instant hit: The hungry entrepreneur and his vision for the ultimate product, his painstaking attention to design, using only the best materials, and his exploitation of a loophole left open by the excesses of giant brands. And, from design to …

Public Relations
Employment
Marketing
Whiskey
Productivity
Sexual Harassment

3 Profit-Killing Beliefs About Selling | Inc.com

Because selling is the soul of capitalism, whether a company makes a profit is entirely dependent upon how the people inside that company visualize selling. In my observation, the following broken beliefs about selling recur inside companies about to fail:<p><b>1. Selling means winning new business.</b><p>Firms …

Selling
Health Care