Mark Hozza

277 Flips | 7 Magazines | 3 Likes | 6 Following | 6 Followers | @mhozza | Life Science Executive

Rethinking Sales and Marketing in the 'Post-Truth' Era

The <i>Oxford English Dictionary</i> made “post-truth” its 2016 Word of the Year, noting that use of the word had increased 2,000 percent over its usage in 2015. <i>Oxford</i> defined post-truth as occurring when “objective facts are less influential in shaping public opinion than appeals to emotion and personal …

Jessica Alba

3 Practical Team Strategies For Managing The Fear Of Conflict

When you shake a carbonated beverage and then open it, pressure gets released. It’ll be ugly and messy but eventually that messiness will be cleaned up and you can enjoy what you have — a nice tasty beverage.<p>Teams work the same way. Tensions build over time because that’s the nature of …

How To Create A Great Investor Pitch Deck For Startups Seeking Financing

Startups frequently prepare a “pitch deck” to present their company to prospective angel or venture capital investors. The pitch deck typically consists of 15-20 slides in a PowerPoint presentation and is intended to showcase the company’s products, technology, and team to the investors.<p>Raising …

Venture Capital

How to Plan Product Features Using The Kano Model

This post is by Suzanne Abate, CEO, The Development Factory ForThe post How to Plan Product Features Using The Kano Model appeared first on iamwire.

7 Use Cases for Sales and Marketing Data Visualization

Seven use cases for sales and marketing data visualization and interpretation using Databox tools. Less time preparing reports and faster, better …

How to Mentor a Perfectionist

It never ceases to amaze us. Bring up the topic of perfectionism in a room full of corporate CEOs, college presidents, or U.S. Naval Academy midshipmen, and you’ll see the same knowing smiles and nods of the head. Moreover, you’ll hear thinly veiled bravado about who among them is the most-perfect …

Self-improvement

Why Corporate Culture Is Becoming Even More Important

Corporate culture has arguably always been important, but it’s only become a popular point of discussion in the past 20 years or so. To some, it’s become a buzzword, losing some of its meaning due to the overabundance of content and discussions surrounding it. However, I’d argue that corporate …

Organizational Distrust Is Rampant: Why Leaders Should Be Worried

Distrust is rampant. It’s worldwide. It’s pervasive across all types of organizations in the business world. Even though the trust of CEOs is at an all-time low, we can help heal the distrust that may exist in your organization and boost your trust-factor among your tribe.<p>Are you ready?<p><b>You Can’t</b> …

Leadership

Want To Inspire A Millennial Driven Workplace, Let Them Travel

The lack of employee engagement is a real issue in today’s workforce. Smart companies are finding unique ways to drive engagement and reinforce culture. In three short years millennials will make up 51% of the workforce. Millennials have different expectations about the world of work. And by 2025, …

The One Thing Sales Organizations Should Do To Increase Revenue In 2017

If you believe the research, only 55% of salespeople make quota. That means 45% of sales people don’t make their quota, and the reason is we’re flying blind. For years sales organizations have had to use quantitative metrics to determine if a sales person was effective. We’ve measured the number of …

The Power Primer: Lessons From Andy Grove, Stephen Hawking, Bill Gates And Larry Ellison

In my experience, leaders either use power well or they don’t. Thankfully, I’ve met more that fall into the “use power well” category. Here are four powerful leaders and the lessons they taught me. I hope their wisdom will touch you too.<p><b>Andy Grove: Be Gracious</b><p>Andy Grove always tried to feed me. He …

Stephen Hawking

Being a Strategic Leader Is About Asking the Right Questions

If you asked the world’s most successful business leaders what it means to “be strategic,” how many different answers do you think you’d get? Consider this number: 115,800,000. It’s the number of unique links returned when I searched online for “strategic leadership.”<p>There’s a good reason for all …

Management

Why Sales Commissions Don't Work (in the Long Run)

Six reasons to compensate sales professionals like everyone else in the company.<p>Think about salespeople and you think of stereotypes: people who are motivated only by money; risk takers who thrive on the adrenaline of a potential massive payoff; territorial lone wolves who aren't team players; …

Management

Do You Understand What Accountability Really Means?

Every leader I’ve ever met sees accountability as a foundational ingredient in a healthy and sustainable culture. The problem is, as is often the case with leadership and management ideas, we use the word without really understanding what it means.<p>Usually, we make the mistake of holding on to one …

Leadership

5 Ways the Best Leaders Leave Unforgettable Legacies

How your legacy can last at work.<p>Most leaders don't leave a legacy. They are never mentioned again when they leave an organization, especially if they die or get fired.<p>Then there are the ones who leave a negative legacy. You know, the leader who had the going away party but wasn't invited.<p>However, …

Leadership

Finding a Job When You’ve Been Out of Work a While

While the economic recovery has marched steadily along, job growth continues to be anemic (see the latest Bureau of Labor Statistics report). So there are still plenty of people out there looking for work. How can they find the right match in this market?<p>Finding a new job is a lot like finding a …

How to Engage Employees Who Are About to Lose Their Jobs

It’s hard enough to energize people in a merger or an acquisition when they know that they have a good chance of being part of the new organization. But a leader should also strive to win the loyalty and commitment of those who know that they are likely to lose their jobs.<p>Conventional management …

Five Questions Every Leader Should Ask About Organizational Design

A few years ago Dave Ulrich, a management thought leader from the University of Michigan, made a comment I found both insightful and profound: “<i>Every</i> leader needs to have a model of organization design.” Typically a graphic depiction of the organizational components to be addressed in a redesign …

5 Career Blunders You Didn't Realize You Were Making

<i>By Libby Kane</i><p>Whatever your chosen profession, we all have something in common: We’re trying to do the best we can in our careers.<p>Of course we aren’t going to gossip about our boss, fail to meet our deadlines or do anything else to jeopardize our jobs or careers … knowingly.<p>It’s that “knowingly” …

6 Reasons Leaders Make Bad Decisions

Employees are growing noticeably more frustrated with their leaders. Employees want their leaders to have their backs and listen to their concerns; to provide clarity of purpose and performance expectations; and to chart a roadmap for the future. They expect leadership from their leaders – but …

Diagnose Your Customer Culture

What happens when you deliver poor customer experiences and get complaints? You might ignore your customers — or worse, blame them — and lose them for life. Or you might fix their problems and earn their loyalty. What you and your employees will do depends on your customer culture.<p>In truly …

Employees Perform Better When They Can Control Their Space

If you want to build a culture of high performance, start by taking a look at your office environment. It matters more than you may realize.<p>As co-CEO of the design and architectural firm Gensler, I’ve spent my career designing workplaces and studying the link between design and business …

Three Ways Leaders Can Listen with More Empathy

Study after study has shown that listening is critical to leadership effectiveness. So, why are so few leaders good at it?<p>Too often, leaders seek to take command, direct conversations, talk too much, or worry about what they will say next in defense or rebuttal. Additionally, leaders can react …

Your Employees Want the Negative Feedback You Hate to Give

Would you rather hear positive feedback about your performance or suggestions for improvement?<p>For the last two weeks, we’ve been compiling data on this question, and on people’s general attitudes toward feedback, both positive and corrective. So far we’ve collected it from 899 individuals, 49% from …

How To Ace 10 Of The Most Common Interview Questions

Last January I laid out the year’s most oddball interview questions and we were reminded that job seekers need to anticipate less conventional queries, and that they should think of them as an opportunity to demonstrate their thought process, to communicate their values and character, and to show …

Secrets Of Making The Most Of Job Search Websites

The most important secret to making employment sites work for you: Use them sparingly. Too many job seekers spend all day hunkered over their keyboards, combing through listings, trying endless search filters and sending their résumé<i>s</i> into black holes.<p>Rule No. 1, say job coaches: Spend only 10% of …

12 Tips for Overcoming Your Fear of Change at Work

<i>The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown.</i> <i></i>- H. P. Lovecraft<p>Lovecraft wrote those words in the 1920s, but they still hold true today—especially in the workplace.<p>Many of us desperately crave change at work, and yet we’re …

Wednesday At Lunch Time Is Best Time For Prospecting Calls

The Web is the number one lead generation channel for B2B marketers. Social communities, websites and the Internet are destination sites for B2B buyers researching planned purchases and educating themselves on key players in the market before raising their hand to any vendor. The quality of your …

The #1 Reason Your Customer Service Experience Is A Failure

I have a pretty good idea of where you’re dropping the ball in your customer service delivery.<p>No, we’ve never met. But I’ve seen companies like yours (probably) in my work as a customer experience consultant, keynote speaker, and customer service author.<p>And, odds are, <b>you’re dropping the customer</b> …

How Networking Can Become Your Competitive Advantage

Would you like to add Richard Branson to your network? How about Larry Page, or Sheryl Sandberg, or Marc Andreessen? That’d be great, of course, but innovation expert Deb Mills-Scofield says connecting with a big name may not be as helpful as you’d think. If you really want to learn from your …