DKE'S DAILY KNOWLEDGE ENGINE

By Michael Hartley CFP® | Curated for entrepreneurial, independent investment advisors and financial planners by dkeadvisorsolutions.com.

Science: How to Get into the "Flow" and Do What Makes You Happiest

Researchers study the "paradox of happiness" to find out how get into "flow activities" that would make us happiest.<br>Read More

Happiness

Break Down Your Team's Silos With This One Simple Step

When managing a global team, it's easy to break into silos -- but it's even easier to break out of them<p>Workplace silos are a widespread problem. It's easy for groups and teams within a company to develop their own processes, cultures, and goals and rarely communicate with one another or align …

Management

5 Powerful Steps to Improve Employee Engagement

Is your workforce engaged? Are you sure? Here's how to measure and improve employee engagement.<p>Today more than ever, organizations rely on the energy, commitment and engagement of their workforce in order to survive and thrive in the twenty-first century. As a former Navy SEAL, I can assure you …

Employee Engagement

Need to Deliver Bad News to Employees? Science Says Do This

A new study shows the best approach for sharing bad news<p>It's every leader's or manager's least favorite task: delivering bad news. Maybe your company is closing a facility. Or letting people go. Or you have an employee who isn't getting that coveted promotion, or has been denied an overseas …

Science

These Common Email Mistakes Are Ruining Your Credibility

Skipping spell-check doesn’t just make for a messy email. It reflects poorly on the sender, too.<p>If you had to deliver a speech, would you knowingly choose the wrong title, bury your point, or say things that would get yourself in trouble with your colleagues and bosses? Of course not. But many of …

Grammar

How boredom can lead to your most brilliant ideas | Manoush Zomorodi

3 Long-Form Articles That Will Blow Your Mind

Warning: these three articles might force you to examine some dearly-held beliefs about business.<p>Most people react angrily or withdraw entirely when somebody dares to challenge their deeply-held beliefs or assumptions. Rather that questioning those beliefs in the light of facts and arguments, most …

Artificial Intelligence

1 Trick Steve Jobs and Leonardo da Vinci Used to Unlock Their Best Ideas

Walter Isaacson's new book about da Vinci shows readers how to unlock their inner genius.<p>Apple co-founder Steve Jobs makes several appearances in Walter Isaacson's new biography of Leonardo da Vinci. The two creative geniuses have a lot in common, chief among them is their ability to marry art and …

Creativity

Unless You're Doing These 5 Things, You're Not a Thought Leader in Your Industry

It has to be earned.<p>The term "thought leader" is one of the most misunderstood titles in business.<p>Tied for first is the term "influencer."<p>But the truth is, most people are neither.<p>They're not influential, and they aren't a Thought Leader.<p>And the reason is because they don't understand what game …

Leadership

12 Little Things That Show People You're Intelligent, Without You Having to Say It

Actions speak louder than words.<p>I was at a breakfast meeting the other day.<p>Four people around a small table on the outdoor deck of a nice hotel, right on the beach, one of the women brought two boxes of avocado toast from the caf.<p>"For us to share," she said.<p>My first thought was, "How are we going …

Self-improvement

Forget Facts: 3 Ways to Actually Change Someone's Mind

You can have all the evidence in the world, but you still won't change minds unless you do these things.<p>Here's a truth that should be blindingly obvious in 2017: facts don't win arguments.<p>With the two sides of our most polarizing political debates shouting past each other and absolutely nothing …

Psychology

5 Parts of a Well Written Thank You Note

After receiving a gift, attending a dinner party, or leaving someone's house from an overnight stay, you know you need to write a thank you note, but …

Happiness

How to Sell Yourself In A Way That Won't Make You Cringe

Practical tips on how to build your personal brand without making a fool out of yourself<p><i>We are all salesmen every day of our lives. - Charles M. Schwab</i><p>You want to get peoples attention so they know you're great at your job. You also want to improve on yourself and continue to climb the corporate …

Marketing

It's a Horrible Idea to Accept Clients Who Do These 6 Things

There is the ideal client, and the client who may harm your business. Here's how to tell the difference.<p>I've been there--accepted clients I have a bad feeling about. Let me tell you, it's just not a good idea. Even when money is tight, signing a client who isn't right for you and your business can …

Entrepreneurship

Good to Great

• <b>Author:</b> Jim Collins<p>The Challenge<br>Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning.<p>But what about the company that is not born with …

5 Brain Hacks That Will Help You Think Smarter

Unlock your brain's creative potential.<p>When I bought my first computer years ago, I hired a tutor to teach me how to use it, but before she had finished giving me instructions my fingers were all over the keyboard pushing buttons. "What do these do?" I wanted to know. She was a little horrified …

Creativity

Moving To Blue Ocean Strategy: A Five-Step Process To Make The Shift

In 2005, <i>Blue Ocean Strategy, Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant</i>, a book by Professors W. Chan Kim and Rénee Mauborgne, launched a revolution in business strategy. After all, which firm would <i>not</i> to be operating in “uncontested market space,” …

Oceans

We Are Stars • caffeinated-sushi: pulsar (palette)

Scripts for Dealing With Rude, Demanding and Difficult Customers

Turning your worst critics into loyal customers, is as easy as 1,2,3,4.<p>Working directly with customers, especially in retail, is one of the hardest jobs there is. Pleasing a paying client -- while keeping your sense of self, your company goals, not to mention your sanity -- intact, is hard work. …

Customer Service

Whiteboard Session: How Does Blockchain Work?

Harvard Business Review

How to Motivate Employees to Go Beyond Their Jobs

Marion Barraud for HBR<p>Every day, employees make decisions about whether they are willing to go the extra mile in ways that contribute to their organization’s success. These are important decisions because research shows that when employees are willing to go beyond their formal roles by helping out …

Harvard Business Review

The Best Hobby For Increasing Your Brain's Performance

Singular Sound is helping the masses increase their gray matter, increase creativity, and performance with the help of 300 drummers.<p>When I was a young kid, I played a lot of sports. When I was ten, my father told me that no matter how highly I achieved in my sports career, playing football and …

As Your Company Evolves, What Happens to Employees Who Don’t?

When my company was young, we worked with two contractors who played key roles in client services. As we grew and defined our core values — singling out accountability as our top priority — it became clear that these contractors did not meet our newly defined standards. They were often difficult to …

Management

Dear Adviser: I nearly lost a client by ignoring his wife - MarketWatch

<b>Dear Adviser:</b><p><i>I nearly lost a client by addressing the husband and inadvertently ignoring his wife — and she really controls the money. He asked all</i> …

Marriage

How Advisors Can Increase Assets Under Management By Providing Advanced Planning Strategies

Financial advisors are keenly focused on growing their business, which generally entails increasing assets under management. In a study of 803 financial advisors, the number one concern as cited by 91% of them was growing their asset base. This often entails focusing their efforts on cultivating …

Finance

These 5 Telling Virtues Define High Emotional Intelligence

Do you have them?<p>IQ, aka your intelligence quotient, is synonymous with intelligence. Defined in part by the Webster Dictionary as: <i>the proficiency in or knowledge of a specified subject</i>. Now, while knowing someone's IQ can definitely enlighten us on how an individual might perform, it is no longer …

Only 3% of Companies’ Data Meets Basic Quality Standards

Most managers know, anecdotally at least, that poor quality data is troublesome. Bad data wastes time, increases costs, weakens decision making, angers customers, and makes it more difficult to execute any sort of data strategy. Indeed, data has a credibility problem.<p>Still, few managers have hard …

Harvard Business Review

5 Must-Read Customer Experience Books Recommended By Leaders Like Jeff Bezos And Richard Branson

I’m an avid reader, picking up a book almost weekly. I may read 40 books a year, if not more. I love discovering new information or reading an author’s unique perspective. I not only want to learn something new, I also want the author’s words to make me think differently.<p>One of my most enjoyable …

Success

The Better You Know Yourself, the More Resilient You’ll Be

When we think about “resilience,” we typically imagine bouncing back from major hardship. Management theorists have increasingly put forward a more nuanced definition, however: resilience as the ability to adapt to complex change. But in today’s world, that means the demand for resilience is almost …

Leadership