Madeleine Felix-Legaspi

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How to Give Feedback to People Who Cry, Yell, or Get Defensive

There’s no denying that performance review season can be a headache for managers. The process of writing reviews and delivering feedback takes a lot of time (especially if you do it thoughtfully) and can be particularly anxiety provoking if you have someone on your team who tends to have a …

23 questions you should never ask your boss, even if you're friends

Asking the wrong questions can easily set you over the edge.<p>Aside from the obvious — like anything profane, insulting, or overly personal — here are some questions you should <i>never</i> ask your boss, even if you're friends:<p>'Um, are you sure about that?'<p>Your manager doesn't want to hear negativity or a …

Employment

95 Business Books for People Who Dream Big

After some requests for “further reading” on a variety of management concepts, my coworker Rebecca Corliss put together some internal …

Self-improvement

Resilience Is About How You Recharge, Not How You Endure

As constant travelers and parents of a 2-year-old, we sometimes fantasize about how much work we can do when one of us gets on a plane, undistracted by phones, friends, and <i>Finding Nemo</i>. We race to get all our ground work done: packing, going through TSA, doing a last-minute work call, calling each …

Steps to Take When You’re Starting to Feel Burned Out

Burnout hurts. When you burn out at work, you feel diminished, like a part of yourself has gone into hiding. Challenges that were formerly manageable feel insurmountable. It’s the opposite end of the spectrum from engagement. The engaged employee is energized, involved, and high-performing; the …

Great Leaders Embrace Office Politics

A rising young executive found herself strategically ousted in an internal power play. Jill had all the chops to rise to the corner office: consistent top 10% performer, hardworking, intelligent, personable, driven, multilingual, an MBA from a top-tier school. Handwritten thank-you notes from the …

10 tips for becoming a better conversationalist

Whether you love standing around and chatting or cringe at the thought of yet another “forced” conversation, being a good conversationalist is …

Here's what 20-somethings really want from their companies

According to a new report from Deloitte, two-thirds of millennials expect to leave their current job by 2020.<p>The 2016 Deloitte Millennial Survey polled 7,700 college-educated workers born after 1982 about their values, ambitions, and job satisfaction — or lack thereof.<p>Top complaints among …

Employee Engagement

Five Acts That Help Leaders Bring Their Strategies To Life

One of the enduring truths of business is the difficulty so many organizations have in turning their strategies into action. Of course, many enterprises run into difficulties because they either start with the wrong strategy or find themselves caught with a model that no longer works. But even …

Management

How to Develop a Psychology of Resilience

<i>“If you have built castles in the air, your work need not be lost; that is where they should be. Now put foundations under them.” —</i> Henry David …

A number of things to know about Pi

<b>(CNN) —</b> Math enthusiasts know all about it, and the rest of the population is probably hoping for cherry pie.<p>But March 14 is Pi Day. While last year stretched the symbolic celebration out a little longer -- to 3.1415 -- each year presents ample opportunity for learning.<p>To 31 decimal places, the …

Mathematics

7 Tricks To Stay Calm When Interacting With People You Don't Like

In a perfect world, each human we interacted with would be considerate, mindful, prompt, kind, generous and more. They'd get our jokes and we'd get …

Self-help

This Googler Explains How To Design Your Time Rather Than Manage It

Breaking all your tasks into quadrants can help you become more strategic about how you work.<p>For many of us, work can feel like a never-ending cycle of long meetings, overflowing inboxes, and urgent demands. No matter how fast we go or how hard we work, there’s far more to do every day than there …

Time Management

To Stay Relevant, Your Company and Employees Must Keep Learning

This past year, I have spoken with a number of career centers in universities. The most common question I get from them is, “How do we best prepare our students for the ‘real world’?” That’s a great question (and one that many fine minds are trying to figure out), but for those of us running large …

The Time-Consuming Activities That Stall Women’s Careers

laura schneider FOR HBR<p>Susan was maxed out. At home, she juggled errands, laundry, meals, and cleaning. At work, she’d hit the ground running every morning, making calls, taking meetings, and plowing through her inbox. She was busy but happy; she liked getting things done. She enjoyed making to-do …

Learning from the Front Lines of Customer Service - SPONSOR CONTENT FROM DISNEY INSTITUTE

<b>By Bruce Jones, Senior Programming Director, Disney Institute</b><p>The responsibility for exceptional service cannot be limited to frontline employees. At Disney Institute we know that however complete your overall service program, your efforts will collapse if managers do not reinforce the right …

5 Steps to Investing Your Energy More Wisely

It was another conversation about Donald Trump. Or Ted Cruz. Maybe it was about Hillary Clinton. Honestly, I can’t remember. What I do remember is that it was heated, frustrating, and tiring.<p>A few hours later I was still thinking about it and still annoyed. On the one hand, I didn’t like the other …

How to Manage Millennials

So what is a Millennial? And, what is all the fuss about? It seems as though every article written about the future of the workforce involves some discussion about Millennials. You can't discuss social media, TV viewing habits or the state of the workforce without an in-depth analysis of this …

U.S. Chamber of Commerce

How to Stop Being Lazy and Get More Done: 5 Expert Tips

Some days the to-do list seems bottomless. Just looking at it is exhausting.<p><b>We all want to know how to stop being lazy and get more done.</b> I certainly …

3 Powerful Tips to Help You Read 100 Books This Year

No excuses! Even the busiest entrepreneur can manage to read like Bill Gates or Warren Buffett.<p>What's the secret to thinking like a CEO? According to Jessica Mah, co-founder of InDinero, it's simple -- just read 100 books a year. She's not the only one insisting that, if you want to be super …

Books

A minimalist shares 17 tips for decluttering your life

That might be a tall order for many of us, but the truth is, we could do it in bursts and spurts, using a handful of easy-to-follow rules.<p>The other day I wrote about the idea of setting rules instead of goals ... today I want to share a few ideas for rules to help you get decluttered and …

Minimalism

5 Things the People Reading Your Resume Wish You Knew

Resumes are very personal documents. In fact, whenever I’m reviewing a resume, I always ask permission before I mark it up. Who am I to edit your …

How to Achieve Your Reading Goals This Year

I love my bookshelves. I love the physical act of having the books up there on the shelves to be looked at, admired, remembered.<p>When I was younger, I …

13 3-Ingredient Thanksgiving Side Dishes

Your aunt just called — she’s totally overwhelmed with cooking her turkey day feast and needs you to whip up a few Thanksgiving side dishes, STAT. Last year we introduced you to three-ingredient recipes that <i>killed it</i> at your Friendsgiving dinner, so we thought we’d bring you 13 more. Scroll on to …

Recipes

Perfecting the art of first impressions

<b>(CNN) —</b> The brain makes a judgement about new people within 30 seconds of meeting them, and once an impression is formed it is extremely difficult to alter.<p>In the world of business, those 30 seconds can be the difference between getting the job or securing the investment, and a lot of hard work …

CNN

How to Make Sure You’re Heard in a Difficult Conversation

<i>HBR STAFF</i><p>A difficult conversation has to be a two-way street. You’re unlikely to come to a resolution if you don’t hear the other person out. But equally important when addressing a conflict is getting your message across. So after you’ve thoroughly listened to your counterpart, increase the …

4 Ways to Use Body Language to Win at Work

We’re all familiar with the concept of dressing for the job you want, but what about <i>posing</i> for the job you want? Due in large part to Amy Cuddy’s incredibly popular TED talk, most of us are familiar with the “Wonder Woman” stance and other postures like it designed to make us feel more confident. …

Public Speaking

The Super-Short Cardio Workout That Works Your Butt, Abs, And Thighs

<b>Four moves, 16 minutes -- you got this.</b><p><i>By Bari Lieberman</i>, SELF<p><i>(Gif: Cheryl Carlin)</i><p>The goal: breathlessness. How you'll achieve it: plyometric exercises.<p>This Tabata-inspired routine from Los Angeles-based trainer Astrid Swan features four exercises that you probably won't love. But, they are …

Workouts

A Simple Formula for Changing Our Behavior

“Whoa! What are you doing?” I asked aghast.<p>I had just walked into my daughter’s room as she was working on a science project. Normally, I would have been pleased at such a sight. But this time, her project involved sand. A lot of it. And, while she had put some plastic underneath her work area, it …

Overwhelmed? Here's How to Overcome Information Overload

<i>This article was originally published on Unsettle.org</i><p>Admit it: you've been there.<p>You're researching and learning and finding information, but you feel as if you're digging yourself into a hole.<p>There are conflicting opinions and conclusionless debates, and you don't know what advice to take or what …