M

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4 Strategies for Women Navigating Office Politics

The politics of office life seldom fail to flummox and frustrate the top female executives my partners and I coach and train. In 2013, we conducted a number of interviews and surveyed 270 female managers in <i>Fortune</i> 500 organizations to determine what they liked and disliked about business meetings. …

Signs That You Lack Emotional Intelligence

In my ten years as an executive coach, I have never had someone raise his hand and declare that he needs to work on his emotional intelligence. Yet I can’t count the number of times I’ve heard from people that the one thing their colleague needs to work on is emotional intelligence. This is the …

What Everyone Should Know About Office Politics

Nobody really likes office politics. In fact, most of us try to avoid it all costs. But the reality is that companies are, by nature, political organizations, which means that if you want to survive <i>and</i> thrive at work, you can’t just sit out on the sidelines. If you want to make an impact in your …

Do You Know Who Owns Analytics at Your Company?

At a corporate level, who has ultimate responsibility for analytics within your organization? The answers I most often get are “Nobody” or “I don’t know.” When I do get a name, it often differs depending on who I asked—a marketing executive points to one person, while finance identifies someone …

Even the Tiniest Error Can Cost a Company Millions

Think of your data as a mound of rocks. All managers know they need to be able to sort the rocks and count the rocks; but the best ones can also turn over each rock to see what crawls out. By doing so, you can make some startling discoveries.<p>An example of this go-deeper approach comes from AT&T, …

How to Pick Your Battles at Work

You hate that people consistently show up to meetings late. You find your company’s maternity policy woefully inadequate. You think the company’s IT system is out of date. It’s normal to be bothered by work issues like these, but when do you move from complaining to taking action? How do you decide …

How Couples Can Cope with Professional Stress

Most of us are familiar with the cycle. At work, the pressure to be “always on,” to meet deadlines, to serve the demands of colleagues or customers, or to deal with a difficult coworker can create stress that leaks into our personal lives. This stress can cause us to be impatient with romantic …

Achieve Your Goals in 2014 — Here’s Research That Can Help

1. Successful people do nine things differently than everyone else.<p>2. The rest of us hold ourselves back in five major ways.<p>3. But don’t stress! Just change the way you think about stress.<p>4. To spot new opportunities, imagine yourself in the future.<p>5. And act like a leader before you are one.<p>6. …

Five Books You Should Read Before You Turn 30

Someone who saves money for retirement is probably going to be in a better situation come 65 than someone who didn't start saving until they were 45.<p>Here are five books that I think everyone should read before they turn 30. Reading and understanding these will give you an edge, however slight, that …

Self-improvement

Good Companies Are Storytellers. Great Companies Are Storydoers

Discussions about story and storytelling are pretty fashionable in marketing circles. I have ambivalent feelings about this. On the one hand, as a lifelong advocate for the power of story in business, I find this very encouraging. For all companies, having a story and knowing that story are crucial …

Five Roles You Need on Your Big Data Team

While many companies obsess about how to turn their data into value, we find they spend too much time on the “data” and not enough time on the “people” side of the equation.<p>Getting the people side of the equation right, however, is not just about hiring the best talent (though that’s important, of …

Disengaged Employees? Do Something About It

New data on employee engagement is in, and it’s downright discouraging. As this post by HBR’s Gretchen Gavett noted, Gallup’s research shows that engagement among US workers is holding steady at a scant 30%. This means seven out of ten people are either “checked out”, or actively hostile toward …

Are You Data Driven? Take a Hard Look in the Mirror.

The term “data driven” is penetrating the lexicon ever more deeply these days. Data Driven was the title of my latest book, and recent academic work shows that companies that regard themselves as “data driven,” are measurably more profitable than those that aren’t. So becoming data-driven is …

How GE Uses Data Visualization to Tell Complex Stories

<i>GE, perhaps more than any other major company, is dedicated to the use of data visualization as a key part of its marketing and communications efforts. Stemming from our Insight Center on visualizing data, I spoke with Linda Boff, GE’s executive director of global brand marketing, about the</i> …

A Data Scientist’s Real Job: Storytelling

Every morning at DoSomething.org, our computers greet us with a report containing over 350 million data points tracking our organization’s performance. Our challenge as data scientists is to translate this haystack of information into guidance for staff so they can make smart decisions — whether …

Data Analysis Should Be a Social Event

Here’s a common business problem: You want to retain more of your customers. Depending on your corporate analytics culture and the experience of your analytical team, your analysts will probably approach this problem by asking one of the following questions:<p><b>How do we create the best model to</b> …

Search

FORTUNE — <b>Dear Annie:</b> The article that appeared on your site about Gen Y women closing the pay gap resonated with me, because I am a 26-year-old female e-commerce manager making about 20% less than I’m worth on the open market — at least, according to all the research I’ve done (and two recruiters …

What To Do When You Don't Know What To Do: A Case Study

The uncertainty we all face every day—everything from wondering if we will we have a job tomorrow to whether the weather (hurricanes; massive storms) will up-end our lives—is like being on a confusing road trip. You know where you want to go, but the incomprehensible road signs, congestion, …

New Research Shows Success Doesn’t Make Women Less Likable

A businesswoman has a conversation with her five-year-old daughter. “What if I told you that as Mommy does better at work, fewer people like me. But when Daddy does better at work, more people like him. What would you say?” She expected her child to say, “Well that’s really unfair, Mom.” But what …

How P&G Presents Data to Decision-Makers

Those of us who believe that managers make better decisions when key data are presented visually tend to get very excited about all the innovation going on in the graphical display of information. (For a sampling of some new and cool tools, see the popular Hans Rosling TED talk.) However, if you …