Dr. Mack Payravi

488 Flips | 19 Magazines | 1 Like | 6 Following | 10 Followers | @mehrun | MBA, PharmD, Senior Leader & Executive Coach

Manage Your Work, Manage Your Life

Artwork detail: Liliana Porter, Man with String, 2009, string and pencil lines on paper, 12 3/4″ x 15 3/4″<p>Work/life balance is at best an elusive ideal and at worst a complete myth, today’s senior executives will tell you. But by making deliberate choices about which opportunities they’ll pursue …

8 Simple Ways to Make Your Marriage Last

From the experts who practice what they preach<p>Marriage isn't an exact science, but some guys do study it for a living. These psychologists, therapists, and counselors get paid to watch and analyze couples—and at the end of the day, they use what they've observed in the field to help their <i>own</i> unions …

Lips

We’re in the third biggest stock bubble in U.S. history

Here’s a quick question for you. What do the following years have in common:<p>1853, 1906, 1929, 1969, 1999<p>Pass the question around your office. Call …

Stock Markets

Why The World's Best Leaders Want To 'Meditate On It'

Steve Jobs did it. Salesforce CEO Marc Benioff and LinkedIn CEO Jeff Weiner do it. They and other top leaders meditate, and they attribute no small part of their professional success to it.<p>Granted, many such figures are associated with crazy, uber-progressive California. But meditation is …

I got 99 problems... palsy is just one | Maysoon Zayid

The first 20 hours -- how to learn anything | Josh Kaufman | TEDxCSU

3-Point Plan for Balancing Your Innovation Portfolio

One lament I often hear when I advise large company executives on the need to “Think Big” is that their biggest innovation challenge is not thinking big—it is thinking too much.<p>Purportedly great ideas come from the front lines where the organization interacts with products and customers. They come …

How to Hang On to Your High Potentials

Artwork: Vincent Fournier, The Man Machine: ReemB #1, Pal, 2010, Barcelona<p>The war for talent shows no signs of letting up, even in sectors experiencing modest growth. According to a global study we conducted, only 15% of companies in North America and Asia believe that they have enough qualified …

3 Ways Customer Service Will Enhance Your Bottom Line

Some customer service departments may still operate under the assumption that the number of customer complaints they’re receiving is an accurate reflection of the number of actual customer problems. If complaints are down, satisfaction levels must certainly be up, right?<p>John Goodman, Vice Chairman …

6 Subtle Things Highly Productive People Do Every Day

<b>Know how many days a week you're actually productive?</b><p><b>About three:</b><p>People work an average of 45 hours a week; they consider about 17 of those hours to be unproductive (U.S.: 45 hours a week; 16 hours are considered unproductive).<p>We could all be accomplishing a lot more — but then again, none of us …

Top 100 Richest Indians: India's Pharma Sector Mints Billionaires

Pharma is on a roll. More than a fifth of the 100 richest billionaires in India have pharma and health care riches, among them half of the eight newcomers, such as Hasmukh Chudgar<b>,</b> whose Intas Pharmaceuticals was recently valued by Temasek at close to $1.4 billion. Entrepreneur P. V. Ramaprasad …

The life cycle of a small business

Every new business is unique. But the path they each take is common, and knowing the outline of the journey that previous small businesses have followed can help you to grow more effectively.<p>"Entrepreneurs like to think their situation and their idea is original. But I find many people are …

How Philosophy Makes You a Better Leader

The goal of most executive coaching and leadership development is behavior change—help the individual identify and change the behaviors that are getting in the way of, and reinforce the behaviors associated with, effective leadership. But what about the beliefs and values that <i>drive</i> behavior?<p>The …

Free shipping may be the new normal as competition heats up

When Walmart Canada introduced free shipping on all online purchases last year, it was a clear message to its rivals that it was gearing up for a fight.<p>Craig Patterson, an analyst who runs the online news magazine Retail Insider, said the move by one of the world's largest retailers was bold, …

You Can't Eat Buzz: How To Create Profitable, Loyal Customers

Buzz is a magical force, but it only gets you so far in business. What you need is staying power, a customer experience that builds customer loyalty, that gives customers a desire to return.<p>Buzz, don’t get me wrong, is important. Books have been written about this mysterious substance.<p>But not by …

Your body language may shape who you are | Amy Cuddy

Are You Killing Your Customer Service With These Language Mistakes?

I’m going to bet that your company has put less thought into the words that your employees use with customers than you’ve put into the language in your marketing campaigns and website.<p>At least, this is the pattern I encounter as a customer experience consultant. And it’s a serious mistake, because …

Apple Continues To Lose Tablet Share But Does It Matter?

IDC released its estimates for June quarter tablet shipments and except for Lenovo and Tier 3 vendors it wasn’t a pretty picture. Worldwide tablet shipments grew 11% year over year to 49.3 million and declined 2% from the March quarter. While the 11% growth rate was substantially better than the …

How To Be More Organized (Part Three): Time Management

How much can you get done in half an hour?<p>More than you think.<p>Time management is as much about sitting down and getting on with a task with complete focus as it is about having the perfect schedule or what seems like enough time.<p>A crucial aspect of time management is about getting round to things. …

7 Advanced Presentation Tips To Become a Great Public Speaker

I recently met the head of sales for a publicly traded company who manages thousands of employees and had reached the top of his field. He wanted to know how to improve his public speaking skills.<p>“Bill, I’m a little surprised that you want my feedback. I just watched your video. You have strong …

Three Psychological Secrets to Turn Visitors into Customers by @bushraazhar

<i>By Bushra Azhar</i><p>When Jane visits your website by following a link from Facebook or a quick Google search, she isn’t looking to buy from you.<p>(If she …

Google Search

How To Create A Mood In Public Speaking

I’ll be giving away some speechwriting secrets today. In particular, how to create a mood with your words. It’s not just about meaning. Or even body language.<p>A team of psychologists and phoneticists based in Germany has tested the effects that vowel sounds have on our moods. And it turns out that …

Five Customer Service Lessons From Comcast's Viral Contact Center Call

The epically awkward Comcast “client retention” call that tech writer Ryan Block recently recorded is this week’s, perhaps month’s, customer service outrage. More than other similar incidents, it seems to have stirred up emotions; just now an interviewer seemed clearly disappointed when I wouldn’t …

Even When Women Ask for a Raise, They Don’t Ask for Enough

Margot, my client, was offered a “great” job as the CFO of a fledgling unit within her company. It was a nice little step up for her, and she was thrilled by the prospect. Margot had earned this promotion by spending the previous six months running her department while her boss was out on leave. …

Act Like an Entrepreneur Inside Your Organization

We often find ourselves engaged with members of large organizations on questions of how to be more innovative and entrepreneurial<b>.</b> In virtually every case we hear something like this:<p>“I have an idea for a new product (or process, system, program, etc.). I’m not dead certain it can be pulled off, …

Global IT Spending on Pace to Grow 2.1 Percent in 2014

Gartner, Inc.<p>Total IT spending in 2014 will top $3.75 trillion worldwide, representing a 2.1 percent growth rate growth over 2013. Stripping out the impact of exchange rate movements, the corresponding constant-currency growth figure is 2.8 percent.<p>As the global economy continues its recovery, …

If Apple releases its own smart home hardware, think connected speakers and TVs

Advertisement<p>1 Comment<p>It’s always been a question of when — and not if — in assessing Apple’s plans for the connected home, although a better …